(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Provide feedback
Proactive future value
Compliance
Knowledge use of tools
Share best practices
Strengths and opportunities
Leaders and agents
Compass behaviors
Communication
Create confidence and peace of mind
Focus training to specific areas
Get to the right solution
Call control
Process of ensuring the performance and quality align with customer service goals
