Calibration Bingo

Calibration Bingo Card
Preview

This bingo card has a free space and 24 words: Educate the customer, Compliance, Smart goal, Get to the right solution, Leaders and agents, Agents evaluate themselves, Call control, Create confidence and peace of mind, Share best practices, Focus training to specific areas, Proactive future value, Defines standards to ensure equality, Define and confirm, Appreciate and relate to the customer, ETS, Lead the customer interaction, Communication, Knowledge use of tools, Provide feedback, Ownership, Process of ensuring the performance and quality align with customer service goals, Strengths and opportunities, Identify the root issue and Compass behaviors.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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