(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Reached out the WR
Checked Paylocity (PTO, time correction)
Transferred a call
Empathy, Care, Concern
Clocked in on time
Hold under 3 mins
Took first break
Checked emails
Checking in with the customer in 120sec
Flagged for a callback
Checked IMS for information
Confirmed cx name, ptn, etc
Noted SPOT account
Signed out of Genesys correctly
No hold
No deadair
Perfect attendance this week
Verified materials were inside the home
Signed onto the queue on time
Ending the call asking if there are any questions or concerns