(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No hold
No deadair
Checked IMS for information
Clocked in on time
Verified materials were inside the home
Took first break
Perfect attendance this week
Transferred a call
Noted SPOT account
Signed out of Genesys correctly
Returned from lunch on time
Hold under 3 mins
Checking in with the customer in 120sec
Reached out the WR
Signed onto the queue on time
Flagged for a callback
Checked emails
Confirmed cx name, ptn, etc
Followed escalation process
Taking ownership
Used the CCS manual
Ending the call asking if there are any questions or concerns
