This bingo card has a free space and 24 words: Confirmed cx name, ptn, etc, Used the CCS manual, Reached out the WR, Took first break, Noted SPOT account, Signed onto the queue on time, No hold No deadair, Followed escalation process, Signed out of Genesys correctly, Transferred a call, Checking in with the customer in 120sec, Flagged for a callback, Completed Scheduling checklist and Script., Hold under 3 mins, Taking ownership, Perfect attendance this week, Ending the call asking if there are any questions or concerns, Checked Paylocity (PTO, time correction), Returned from lunch on time, Clocked in on time, Empathy, Care, Concern, Checked IMS for information, Checked emails and Verified materials were inside the home.
Target Bingo | Target Bingo | Target Bingo | Processing BINGO | Maximus July Bingo
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