(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What browser are they using?
Transfer to Tax Group
Are they OTP verified?
What eman are you using?
Did they uninstall/re-install?
No Red Flags
Did you check the Deliver By date?
No limit
They're not using any special characters?
Are there any fraud notes in Quest?
Are you sure their enrollment isn't locked?
What troubleshooting has been completed?
Have them re-add the external
25k per payment
Have them try manual capture
On Us Payee
Sounds like a browser issue
Contact TSD
Did you do a mock enrollment?
What kind of device are they using?
Restart WDE and Jabber
What is the payee name?
Wait 3-5 min
7-10 bus days
Refer to branch
Any errors in audit log?
Transfer to Mortgage
Is the payee On File?
Is the client a minor?
They'll need to wait for the payment to post
Check for restrictions
Did you check for multiple Quest profiles?
Did you check under the other signers on the account?
