Did youcheck underthe othersigners onthe account?7-10busdaysTransfertoMortgageIs thepayeeOn File?RestartWDE andJabber25k perpaymentWhat isthe payeename?NolimitDid youcheck theCUACMatrix?Did youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Whatbrowserare theyusing?Transferto TaxGroupOn UsPayeeRefertobranchWhat kindof deviceare theyusing?Check forrestrictionsDid youcheck theDeliver Bydate?Anyerrors inaudit log?Are thereany fraudnotes inQuest?Did theyuninstall/re-install?Whateman areyouusing?You canoffer anLOIWhattroubleshootinghas beencompleted?Are theyOTPverified?Did you doa mockenrollment?They're notusing anyspecialcharacters?Havethem re-add theexternalHavethem trymanualcaptureSoundslike abrowserissueWait 3-5 minContactTSDIs theclient aminor?NoRedFlagsThey'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?7-10busdaysTransfertoMortgageIs thepayeeOn File?RestartWDE andJabber25k perpaymentWhat isthe payeename?NolimitDid youcheck theCUACMatrix?Did youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Whatbrowserare theyusing?Transferto TaxGroupOn UsPayeeRefertobranchWhat kindof deviceare theyusing?Check forrestrictionsDid youcheck theDeliver Bydate?Anyerrors inaudit log?Are thereany fraudnotes inQuest?Did theyuninstall/re-install?Whateman areyouusing?You canoffer anLOIWhattroubleshootinghas beencompleted?Are theyOTPverified?Did you doa mockenrollment?They're notusing anyspecialcharacters?Havethem re-add theexternalHavethem trymanualcaptureSoundslike abrowserissueWait 3-5 minContactTSDIs theclient aminor?NoRedFlagsThey'll needto wait forthe paymentto post

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check under the other signers on the account?
  2. 7-10 bus days
  3. Transfer to Mortgage
  4. Is the payee On File?
  5. Restart WDE and Jabber
  6. 25k per payment
  7. What is the payee name?
  8. No limit
  9. Did you check the CUAC Matrix?
  10. Did you check for multiple Quest profiles?
  11. Are you sure their enrollment isn't locked?
  12. What browser are they using?
  13. Transfer to Tax Group
  14. On Us Payee
  15. Refer to branch
  16. What kind of device are they using?
  17. Check for restrictions
  18. Did you check the Deliver By date?
  19. Any errors in audit log?
  20. Are there any fraud notes in Quest?
  21. Did they uninstall/re-install?
  22. What eman are you using?
  23. You can offer an LOI
  24. What troubleshooting has been completed?
  25. Are they OTP verified?
  26. Did you do a mock enrollment?
  27. They're not using any special characters?
  28. Have them re-add the external
  29. Have them try manual capture
  30. Sounds like a browser issue
  31. Wait 3-5 min
  32. Contact TSD
  33. Is the client a minor?
  34. No Red Flags
  35. They'll need to wait for the payment to post