Did youcheck underthe othersigners onthe account?You canoffer anLOIDid youcheck theDeliver Bydate?Did theyuninstall/re-install?RefertobranchThey'll needto wait forthe paymentto postWhat kindof deviceare theyusing?NoRedFlagsAre thereany fraudnotes inQuest?TransfertoMortgageCheck forrestrictionsAnyerrors inaudit log?RestartWDE andJabberDid youcheck theCUACMatrix?ContactTSDAre theyOTPverified?Wait 3-5 min7-10busdaysNolimitDid youcheck formultipleQuestprofiles?Whateman areyouusing?Soundslike abrowserissueIs theclient aminor?Whatbrowserare theyusing?Havethem re-add theexternalTransferto TaxGroupOn UsPayee25k perpaymentWhattroubleshootinghas beencompleted?Is thepayeeOn File?What isthe payeename?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureDid you doa mockenrollment?They're notusing anyspecialcharacters?Did youcheck underthe othersigners onthe account?You canoffer anLOIDid youcheck theDeliver Bydate?Did theyuninstall/re-install?RefertobranchThey'll needto wait forthe paymentto postWhat kindof deviceare theyusing?NoRedFlagsAre thereany fraudnotes inQuest?TransfertoMortgageCheck forrestrictionsAnyerrors inaudit log?RestartWDE andJabberDid youcheck theCUACMatrix?ContactTSDAre theyOTPverified?Wait 3-5 min7-10busdaysNolimitDid youcheck formultipleQuestprofiles?Whateman areyouusing?Soundslike abrowserissueIs theclient aminor?Whatbrowserare theyusing?Havethem re-add theexternalTransferto TaxGroupOn UsPayee25k perpaymentWhattroubleshootinghas beencompleted?Is thepayeeOn File?What isthe payeename?Are you suretheirenrollmentisn't locked?Havethem trymanualcaptureDid you doa mockenrollment?They're notusing anyspecialcharacters?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check under the other signers on the account?
  2. You can offer an LOI
  3. Did you check the Deliver By date?
  4. Did they uninstall/re-install?
  5. Refer to branch
  6. They'll need to wait for the payment to post
  7. What kind of device are they using?
  8. No Red Flags
  9. Are there any fraud notes in Quest?
  10. Transfer to Mortgage
  11. Check for restrictions
  12. Any errors in audit log?
  13. Restart WDE and Jabber
  14. Did you check the CUAC Matrix?
  15. Contact TSD
  16. Are they OTP verified?
  17. Wait 3-5 min
  18. 7-10 bus days
  19. No limit
  20. Did you check for multiple Quest profiles?
  21. What eman are you using?
  22. Sounds like a browser issue
  23. Is the client a minor?
  24. What browser are they using?
  25. Have them re-add the external
  26. Transfer to Tax Group
  27. On Us Payee
  28. 25k per payment
  29. What troubleshooting has been completed?
  30. Is the payee On File?
  31. What is the payee name?
  32. Are you sure their enrollment isn't locked?
  33. Have them try manual capture
  34. Did you do a mock enrollment?
  35. They're not using any special characters?