Did you doa mockenrollment?On UsPayeeContactTSDAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?Anyerrors inaudit log?NoRedFlagsAre thereany fraudnotes inQuest?RefertobranchDid youcheck formultipleQuestprofiles?RestartWDE andJabberDid theyuninstall/re-install?Are theyOTPverified?NolimitYou canoffer anLOIDid youcheck theDeliver Bydate?Havethem re-add theexternalCheck forrestrictions7-10busdaysIs thepayeeOn File?Havethem trymanualcapture25k perpaymentSoundslike abrowserissueWhatbrowserare theyusing?Is theclient aminor?Did youcheck underthe othersigners onthe account?Whateman areyouusing?They're notusing anyspecialcharacters?Did youcheck theCUACMatrix?What kindof deviceare theyusing?Transferto TaxGroupThey'll needto wait forthe paymentto postTransfertoMortgageWait 3-5 minWhat isthe payeename?Did you doa mockenrollment?On UsPayeeContactTSDAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?Anyerrors inaudit log?NoRedFlagsAre thereany fraudnotes inQuest?RefertobranchDid youcheck formultipleQuestprofiles?RestartWDE andJabberDid theyuninstall/re-install?Are theyOTPverified?NolimitYou canoffer anLOIDid youcheck theDeliver Bydate?Havethem re-add theexternalCheck forrestrictions7-10busdaysIs thepayeeOn File?Havethem trymanualcapture25k perpaymentSoundslike abrowserissueWhatbrowserare theyusing?Is theclient aminor?Did youcheck underthe othersigners onthe account?Whateman areyouusing?They're notusing anyspecialcharacters?Did youcheck theCUACMatrix?What kindof deviceare theyusing?Transferto TaxGroupThey'll needto wait forthe paymentto postTransfertoMortgageWait 3-5 minWhat isthe payeename?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you do a mock enrollment?
  2. On Us Payee
  3. Contact TSD
  4. Are you sure their enrollment isn't locked?
  5. What troubleshooting has been completed?
  6. Any errors in audit log?
  7. No Red Flags
  8. Are there any fraud notes in Quest?
  9. Refer to branch
  10. Did you check for multiple Quest profiles?
  11. Restart WDE and Jabber
  12. Did they uninstall/re-install?
  13. Are they OTP verified?
  14. No limit
  15. You can offer an LOI
  16. Did you check the Deliver By date?
  17. Have them re-add the external
  18. Check for restrictions
  19. 7-10 bus days
  20. Is the payee On File?
  21. Have them try manual capture
  22. 25k per payment
  23. Sounds like a browser issue
  24. What browser are they using?
  25. Is the client a minor?
  26. Did you check under the other signers on the account?
  27. What eman are you using?
  28. They're not using any special characters?
  29. Did you check the CUAC Matrix?
  30. What kind of device are they using?
  31. Transfer to Tax Group
  32. They'll need to wait for the payment to post
  33. Transfer to Mortgage
  34. Wait 3-5 min
  35. What is the payee name?