Did youcheck theDeliver Bydate?NolimitWhat isthe payeename?Anyerrors inaudit log?ContactTSDDid youcheck theCUACMatrix?Are theyOTPverified?Are you suretheirenrollmentisn't locked?You canoffer anLOIDid theyuninstall/re-install?Are thereany fraudnotes inQuest?What kindof deviceare theyusing?RestartWDE andJabberTransferto TaxGroupDid you doa mockenrollment?NoRedFlagsTransfertoMortgageHavethem re-add theexternalIs thepayeeOn File?Whatbrowserare theyusing?25k perpaymentWait 3-5 minThey'll needto wait forthe paymentto post7-10busdaysCheck forrestrictionsWhattroubleshootinghas beencompleted?They're notusing anyspecialcharacters?RefertobranchOn UsPayeeWhateman areyouusing?Havethem trymanualcaptureIs theclient aminor?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?Did youcheck theDeliver Bydate?NolimitWhat isthe payeename?Anyerrors inaudit log?ContactTSDDid youcheck theCUACMatrix?Are theyOTPverified?Are you suretheirenrollmentisn't locked?You canoffer anLOIDid theyuninstall/re-install?Are thereany fraudnotes inQuest?What kindof deviceare theyusing?RestartWDE andJabberTransferto TaxGroupDid you doa mockenrollment?NoRedFlagsTransfertoMortgageHavethem re-add theexternalIs thepayeeOn File?Whatbrowserare theyusing?25k perpaymentWait 3-5 minThey'll needto wait forthe paymentto post7-10busdaysCheck forrestrictionsWhattroubleshootinghas beencompleted?They're notusing anyspecialcharacters?RefertobranchOn UsPayeeWhateman areyouusing?Havethem trymanualcaptureIs theclient aminor?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?Did youcheck formultipleQuestprofiles?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check the Deliver By date?
  2. No limit
  3. What is the payee name?
  4. Any errors in audit log?
  5. Contact TSD
  6. Did you check the CUAC Matrix?
  7. Are they OTP verified?
  8. Are you sure their enrollment isn't locked?
  9. You can offer an LOI
  10. Did they uninstall/re-install?
  11. Are there any fraud notes in Quest?
  12. What kind of device are they using?
  13. Restart WDE and Jabber
  14. Transfer to Tax Group
  15. Did you do a mock enrollment?
  16. No Red Flags
  17. Transfer to Mortgage
  18. Have them re-add the external
  19. Is the payee On File?
  20. What browser are they using?
  21. 25k per payment
  22. Wait 3-5 min
  23. They'll need to wait for the payment to post
  24. 7-10 bus days
  25. Check for restrictions
  26. What troubleshooting has been completed?
  27. They're not using any special characters?
  28. Refer to branch
  29. On Us Payee
  30. What eman are you using?
  31. Have them try manual capture
  32. Is the client a minor?
  33. Sounds like a browser issue
  34. Did you check under the other signers on the account?
  35. Did you check for multiple Quest profiles?