Did youcheck underthe othersigners onthe account?Are theyOTPverified?TransfertoMortgageRestartWDE andJabberAre thereany fraudnotes inQuest?Anyerrors inaudit log?RefertobranchSoundslike abrowserissueOn UsPayeeYou canoffer anLOI25k perpaymentContactTSDNoRedFlags7-10busdaysWhatbrowserare theyusing?Havethem trymanualcaptureIs theclient aminor?Whateman areyouusing?Wait 3-5 minDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?Did you doa mockenrollment?Check forrestrictionsWhat kindof deviceare theyusing?Whattroubleshootinghas beencompleted?Transferto TaxGroupDid theyuninstall/re-install?Did youcheck theCUACMatrix?Havethem re-add theexternalWhat isthe payeename?Is thepayeeOn File?NolimitThey'll needto wait forthe paymentto postDid youcheck underthe othersigners onthe account?Are theyOTPverified?TransfertoMortgageRestartWDE andJabberAre thereany fraudnotes inQuest?Anyerrors inaudit log?RefertobranchSoundslike abrowserissueOn UsPayeeYou canoffer anLOI25k perpaymentContactTSDNoRedFlags7-10busdaysWhatbrowserare theyusing?Havethem trymanualcaptureIs theclient aminor?Whateman areyouusing?Wait 3-5 minDid youcheck theDeliver Bydate?Are you suretheirenrollmentisn't locked?Did youcheck formultipleQuestprofiles?They're notusing anyspecialcharacters?Did you doa mockenrollment?Check forrestrictionsWhat kindof deviceare theyusing?Whattroubleshootinghas beencompleted?Transferto TaxGroupDid theyuninstall/re-install?Did youcheck theCUACMatrix?Havethem re-add theexternalWhat isthe payeename?Is thepayeeOn File?NolimitThey'll needto wait forthe paymentto post

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did you check under the other signers on the account?
  2. Are they OTP verified?
  3. Transfer to Mortgage
  4. Restart WDE and Jabber
  5. Are there any fraud notes in Quest?
  6. Any errors in audit log?
  7. Refer to branch
  8. Sounds like a browser issue
  9. On Us Payee
  10. You can offer an LOI
  11. 25k per payment
  12. Contact TSD
  13. No Red Flags
  14. 7-10 bus days
  15. What browser are they using?
  16. Have them try manual capture
  17. Is the client a minor?
  18. What eman are you using?
  19. Wait 3-5 min
  20. Did you check the Deliver By date?
  21. Are you sure their enrollment isn't locked?
  22. Did you check for multiple Quest profiles?
  23. They're not using any special characters?
  24. Did you do a mock enrollment?
  25. Check for restrictions
  26. What kind of device are they using?
  27. What troubleshooting has been completed?
  28. Transfer to Tax Group
  29. Did they uninstall/re-install?
  30. Did you check the CUAC Matrix?
  31. Have them re-add the external
  32. What is the payee name?
  33. Is the payee On File?
  34. No limit
  35. They'll need to wait for the payment to post