Whattroubleshootinghas beencompleted?Check forrestrictionsOn UsPayeeAre you suretheirenrollmentisn't locked?Did you doa mockenrollment?Soundslike abrowserissueIs thepayeeOn File?Transferto TaxGroupAre thereany fraudnotes inQuest?Wait 3-5 minThey're notusing anyspecialcharacters?Havethem trymanualcaptureDid youcheck theCUACMatrix?Refertobranch25k perpaymentDid youcheck formultipleQuestprofiles?7-10busdaysThey'll needto wait forthe paymentto postNolimitHavethem re-add theexternalWhat isthe payeename?TransfertoMortgageYou canoffer anLOIDid youcheck theDeliver Bydate?NoRedFlagsWhat kindof deviceare theyusing?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Are theyOTPverified?Anyerrors inaudit log?Whateman areyouusing?ContactTSDWhatbrowserare theyusing?Whattroubleshootinghas beencompleted?Check forrestrictionsOn UsPayeeAre you suretheirenrollmentisn't locked?Did you doa mockenrollment?Soundslike abrowserissueIs thepayeeOn File?Transferto TaxGroupAre thereany fraudnotes inQuest?Wait 3-5 minThey're notusing anyspecialcharacters?Havethem trymanualcaptureDid youcheck theCUACMatrix?Refertobranch25k perpaymentDid youcheck formultipleQuestprofiles?7-10busdaysThey'll needto wait forthe paymentto postNolimitHavethem re-add theexternalWhat isthe payeename?TransfertoMortgageYou canoffer anLOIDid youcheck theDeliver Bydate?NoRedFlagsWhat kindof deviceare theyusing?Did youcheck underthe othersigners onthe account?Did theyuninstall/re-install?Are theyOTPverified?Anyerrors inaudit log?Whateman areyouusing?ContactTSDWhatbrowserare theyusing?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
O
5
O
6
B
7
B
8
N
9
B
10
B
11
I
12
G
13
N
14
N
15
G
16
I
17
O
18
G
19
N
20
O
21
I
22
G
23
I
24
I
25
B
26
N
27
G
28
G
29
O
30
I
31
B
32
O
33
N
  1. I-What troubleshooting has been completed?
  2. N-Check for restrictions
  3. B-On Us Payee
  4. O-Are you sure their enrollment isn't locked?
  5. O-Did you do a mock enrollment?
  6. B-Sounds like a browser issue
  7. B-Is the payee On File?
  8. N-Transfer to Tax Group
  9. B-Are there any fraud notes in Quest?
  10. B-Wait 3-5 min
  11. I-They're not using any special characters?
  12. G-Have them try manual capture
  13. N-Did you check the CUAC Matrix?
  14. N-Refer to branch
  15. G-25k per payment
  16. I-Did you check for multiple Quest profiles?
  17. O-7-10 bus days
  18. G-They'll need to wait for the payment to post
  19. N-No limit
  20. O-Have them re-add the external
  21. I-What is the payee name?
  22. G-Transfer to Mortgage
  23. I-You can offer an LOI
  24. I-Did you check the Deliver By date?
  25. B-No Red Flags
  26. N-What kind of device are they using?
  27. G-Did you check under the other signers on the account?
  28. G-Did they uninstall/re-install?
  29. O-Are they OTP verified?
  30. I-Any errors in audit log?
  31. B-What eman are you using?
  32. O-Contact TSD
  33. N-What browser are they using?