Wait 3-5 minDid you doa mockenrollment?On UsPayeeNolimitThey're notusing anyspecialcharacters?Transferto TaxGroupAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?They'll needto wait forthe paymentto postAre theyOTPverified?Did theyuninstall/re-install?Havethem re-add theexternalContactTSD7-10busdaysTransfertoMortgageWhatbrowserare theyusing?Did youcheck theCUACMatrix?Whateman areyouusing?RefertobranchYou canoffer anLOIDid youcheck formultipleQuestprofiles?Is thepayeeOn File?25k perpaymentAnyerrors inaudit log?NoRedFlagsHavethem trymanualcaptureAre thereany fraudnotes inQuest?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?What kindof deviceare theyusing?Check forrestrictionsWhat isthe payeename?Did youcheck theDeliver Bydate?Wait 3-5 minDid you doa mockenrollment?On UsPayeeNolimitThey're notusing anyspecialcharacters?Transferto TaxGroupAre you suretheirenrollmentisn't locked?Whattroubleshootinghas beencompleted?They'll needto wait forthe paymentto postAre theyOTPverified?Did theyuninstall/re-install?Havethem re-add theexternalContactTSD7-10busdaysTransfertoMortgageWhatbrowserare theyusing?Did youcheck theCUACMatrix?Whateman areyouusing?RefertobranchYou canoffer anLOIDid youcheck formultipleQuestprofiles?Is thepayeeOn File?25k perpaymentAnyerrors inaudit log?NoRedFlagsHavethem trymanualcaptureAre thereany fraudnotes inQuest?Soundslike abrowserissueDid youcheck underthe othersigners onthe account?What kindof deviceare theyusing?Check forrestrictionsWhat isthe payeename?Did youcheck theDeliver Bydate?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
N
5
I
6
N
7
O
8
I
9
G
10
O
11
G
12
O
13
O
14
O
15
G
16
N
17
N
18
B
19
N
20
I
21
I
22
B
23
G
24
I
25
B
26
G
27
B
28
B
29
G
30
N
31
N
32
I
33
I
  1. B-Wait 3-5 min
  2. O-Did you do a mock enrollment?
  3. B-On Us Payee
  4. N-No limit
  5. I-They're not using any special characters?
  6. N-Transfer to Tax Group
  7. O-Are you sure their enrollment isn't locked?
  8. I-What troubleshooting has been completed?
  9. G-They'll need to wait for the payment to post
  10. O-Are they OTP verified?
  11. G-Did they uninstall/re-install?
  12. O-Have them re-add the external
  13. O-Contact TSD
  14. O-7-10 bus days
  15. G-Transfer to Mortgage
  16. N-What browser are they using?
  17. N-Did you check the CUAC Matrix?
  18. B-What eman are you using?
  19. N-Refer to branch
  20. I-You can offer an LOI
  21. I-Did you check for multiple Quest profiles?
  22. B-Is the payee On File?
  23. G-25k per payment
  24. I-Any errors in audit log?
  25. B-No Red Flags
  26. G-Have them try manual capture
  27. B-Are there any fraud notes in Quest?
  28. B-Sounds like a browser issue
  29. G-Did you check under the other signers on the account?
  30. N-What kind of device are they using?
  31. N-Check for restrictions
  32. I-What is the payee name?
  33. I-Did you check the Deliver By date?