Did youcheck formultipleQuestprofiles?Did you doa mockenrollment?7-10busdaysNolimitWhat kindof deviceare theyusing?25k perpaymentCheck forrestrictionsAre you suretheirenrollmentisn't locked?Are thereany fraudnotes inQuest?Wait 3-5 minDid youcheck theCUACMatrix?You canoffer anLOIIs thepayeeOn File?TransfertoMortgageThey're notusing anyspecialcharacters?Transferto TaxGroupWhatbrowserare theyusing?Havethem trymanualcaptureThey'll needto wait forthe paymentto postWhat isthe payeename?Did theyuninstall/re-install?Whattroubleshootinghas beencompleted?Anyerrors inaudit log?Are theyOTPverified?Soundslike abrowserissueRefertobranchContactTSDOn UsPayeeWhateman areyouusing?Did youcheck underthe othersigners onthe account?NoRedFlagsHavethem re-add theexternalDid youcheck theDeliver Bydate?Did youcheck formultipleQuestprofiles?Did you doa mockenrollment?7-10busdaysNolimitWhat kindof deviceare theyusing?25k perpaymentCheck forrestrictionsAre you suretheirenrollmentisn't locked?Are thereany fraudnotes inQuest?Wait 3-5 minDid youcheck theCUACMatrix?You canoffer anLOIIs thepayeeOn File?TransfertoMortgageThey're notusing anyspecialcharacters?Transferto TaxGroupWhatbrowserare theyusing?Havethem trymanualcaptureThey'll needto wait forthe paymentto postWhat isthe payeename?Did theyuninstall/re-install?Whattroubleshootinghas beencompleted?Anyerrors inaudit log?Are theyOTPverified?Soundslike abrowserissueRefertobranchContactTSDOn UsPayeeWhateman areyouusing?Did youcheck underthe othersigners onthe account?NoRedFlagsHavethem re-add theexternalDid youcheck theDeliver Bydate?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
N
5
N
6
G
7
N
8
O
9
B
10
B
11
N
12
I
13
B
14
G
15
I
16
N
17
N
18
G
19
G
20
I
21
G
22
I
23
I
24
O
25
B
26
N
27
O
28
B
29
B
30
G
31
B
32
O
33
I
  1. I-Did you check for multiple Quest profiles?
  2. O-Did you do a mock enrollment?
  3. O-7-10 bus days
  4. N-No limit
  5. N-What kind of device are they using?
  6. G-25k per payment
  7. N-Check for restrictions
  8. O-Are you sure their enrollment isn't locked?
  9. B-Are there any fraud notes in Quest?
  10. B-Wait 3-5 min
  11. N-Did you check the CUAC Matrix?
  12. I-You can offer an LOI
  13. B-Is the payee On File?
  14. G-Transfer to Mortgage
  15. I-They're not using any special characters?
  16. N-Transfer to Tax Group
  17. N-What browser are they using?
  18. G-Have them try manual capture
  19. G-They'll need to wait for the payment to post
  20. I-What is the payee name?
  21. G-Did they uninstall/re-install?
  22. I-What troubleshooting has been completed?
  23. I-Any errors in audit log?
  24. O-Are they OTP verified?
  25. B-Sounds like a browser issue
  26. N-Refer to branch
  27. O-Contact TSD
  28. B-On Us Payee
  29. B-What eman are you using?
  30. G-Did you check under the other signers on the account?
  31. B-No Red Flags
  32. O-Have them re-add the external
  33. I-Did you check the Deliver By date?