Check forrestrictionsNolimitThey'll needto wait forthe paymentto postRefertobranchAre theyOTPverified?Is thepayeeOn File?25k perpaymentDid youcheck formultipleQuestprofiles?Whattroubleshootinghas beencompleted?7-10busdaysWait 3-5 minTransferto TaxGroupHavethem trymanualcaptureSoundslike abrowserissueContactTSDAnyerrors inaudit log?What kindof deviceare theyusing?You canoffer anLOIWhateman areyouusing?Did theyuninstall/re-install?Havethem re-add theexternalThey're notusing anyspecialcharacters?On UsPayeeWhat isthe payeename?Did youcheck theDeliver Bydate?TransfertoMortgageDid you doa mockenrollment?Are thereany fraudnotes inQuest?Whatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Did youcheck theCUACMatrix?NoRedFlagsDid youcheck underthe othersigners onthe account?Check forrestrictionsNolimitThey'll needto wait forthe paymentto postRefertobranchAre theyOTPverified?Is thepayeeOn File?25k perpaymentDid youcheck formultipleQuestprofiles?Whattroubleshootinghas beencompleted?7-10busdaysWait 3-5 minTransferto TaxGroupHavethem trymanualcaptureSoundslike abrowserissueContactTSDAnyerrors inaudit log?What kindof deviceare theyusing?You canoffer anLOIWhateman areyouusing?Did theyuninstall/re-install?Havethem re-add theexternalThey're notusing anyspecialcharacters?On UsPayeeWhat isthe payeename?Did youcheck theDeliver Bydate?TransfertoMortgageDid you doa mockenrollment?Are thereany fraudnotes inQuest?Whatbrowserare theyusing?Are you suretheirenrollmentisn't locked?Did youcheck theCUACMatrix?NoRedFlagsDid youcheck underthe othersigners onthe account?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
G
4
N
5
O
6
B
7
G
8
I
9
I
10
O
11
B
12
N
13
G
14
B
15
O
16
I
17
N
18
I
19
B
20
G
21
O
22
I
23
B
24
I
25
I
26
G
27
O
28
B
29
N
30
O
31
N
32
B
33
G
  1. N-Check for restrictions
  2. N-No limit
  3. G-They'll need to wait for the payment to post
  4. N-Refer to branch
  5. O-Are they OTP verified?
  6. B-Is the payee On File?
  7. G-25k per payment
  8. I-Did you check for multiple Quest profiles?
  9. I-What troubleshooting has been completed?
  10. O-7-10 bus days
  11. B-Wait 3-5 min
  12. N-Transfer to Tax Group
  13. G-Have them try manual capture
  14. B-Sounds like a browser issue
  15. O-Contact TSD
  16. I-Any errors in audit log?
  17. N-What kind of device are they using?
  18. I-You can offer an LOI
  19. B-What eman are you using?
  20. G-Did they uninstall/re-install?
  21. O-Have them re-add the external
  22. I-They're not using any special characters?
  23. B-On Us Payee
  24. I-What is the payee name?
  25. I-Did you check the Deliver By date?
  26. G-Transfer to Mortgage
  27. O-Did you do a mock enrollment?
  28. B-Are there any fraud notes in Quest?
  29. N-What browser are they using?
  30. O-Are you sure their enrollment isn't locked?
  31. N-Did you check the CUAC Matrix?
  32. B-No Red Flags
  33. G-Did you check under the other signers on the account?