Did youcheck theDeliver Bydate?ContactTSD7-10busdaysWait 3-5 minThey're notusing anyspecialcharacters?Is thepayeeOn File?NolimitAre thereany fraudnotes inQuest?Check forrestrictionsAre you suretheirenrollmentisn't locked?Whatbrowserare theyusing?On UsPayeeWhat isthe payeename?Did youcheck theCUACMatrix?Anyerrors inaudit log?You canoffer anLOIHavethem trymanualcaptureWhateman areyouusing?Did you doa mockenrollment?25k perpaymentDid theyuninstall/re-install?Havethem re-add theexternalWhattroubleshootinghas beencompleted?What kindof deviceare theyusing?Are theyOTPverified?TransfertoMortgageSoundslike abrowserissueDid youcheck formultipleQuestprofiles?Did youcheck underthe othersigners onthe account?RefertobranchNoRedFlagsTransferto TaxGroupThey'll needto wait forthe paymentto postDid youcheck theDeliver Bydate?ContactTSD7-10busdaysWait 3-5 minThey're notusing anyspecialcharacters?Is thepayeeOn File?NolimitAre thereany fraudnotes inQuest?Check forrestrictionsAre you suretheirenrollmentisn't locked?Whatbrowserare theyusing?On UsPayeeWhat isthe payeename?Did youcheck theCUACMatrix?Anyerrors inaudit log?You canoffer anLOIHavethem trymanualcaptureWhateman areyouusing?Did you doa mockenrollment?25k perpaymentDid theyuninstall/re-install?Havethem re-add theexternalWhattroubleshootinghas beencompleted?What kindof deviceare theyusing?Are theyOTPverified?TransfertoMortgageSoundslike abrowserissueDid youcheck formultipleQuestprofiles?Did youcheck underthe othersigners onthe account?RefertobranchNoRedFlagsTransferto TaxGroupThey'll needto wait forthe paymentto post

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
B
5
I
6
B
7
N
8
B
9
N
10
O
11
N
12
B
13
I
14
N
15
I
16
I
17
G
18
B
19
O
20
G
21
G
22
O
23
I
24
N
25
O
26
G
27
B
28
I
29
G
30
N
31
B
32
N
33
G
  1. I-Did you check the Deliver By date?
  2. O-Contact TSD
  3. O-7-10 bus days
  4. B-Wait 3-5 min
  5. I-They're not using any special characters?
  6. B-Is the payee On File?
  7. N-No limit
  8. B-Are there any fraud notes in Quest?
  9. N-Check for restrictions
  10. O-Are you sure their enrollment isn't locked?
  11. N-What browser are they using?
  12. B-On Us Payee
  13. I-What is the payee name?
  14. N-Did you check the CUAC Matrix?
  15. I-Any errors in audit log?
  16. I-You can offer an LOI
  17. G-Have them try manual capture
  18. B-What eman are you using?
  19. O-Did you do a mock enrollment?
  20. G-25k per payment
  21. G-Did they uninstall/re-install?
  22. O-Have them re-add the external
  23. I-What troubleshooting has been completed?
  24. N-What kind of device are they using?
  25. O-Are they OTP verified?
  26. G-Transfer to Mortgage
  27. B-Sounds like a browser issue
  28. I-Did you check for multiple Quest profiles?
  29. G-Did you check under the other signers on the account?
  30. N-Refer to branch
  31. B-No Red Flags
  32. N-Transfer to Tax Group
  33. G-They'll need to wait for the payment to post