Did youcheck formultipleQuestprofiles?What isthe payeename?Transferto TaxGroupDid youcheck theCUACMatrix?Did youcheck underthe othersigners onthe account?NolimitYou canoffer anLOIRefertobranchOn UsPayeeNoRedFlagsWait 3-5 minWhat kindof deviceare theyusing?Anyerrors inaudit log?Soundslike abrowserissueDid youcheck theDeliver Bydate?Whattroubleshootinghas beencompleted?Whatbrowserare theyusing?ContactTSDIs thepayeeOn File?25k perpaymentHavethem trymanualcaptureTransfertoMortgage7-10busdaysCheck forrestrictionsWhateman areyouusing?Are theyOTPverified?Are thereany fraudnotes inQuest?They're notusing anyspecialcharacters?They'll needto wait forthe paymentto postHavethem re-add theexternalDid theyuninstall/re-install?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?Did youcheck formultipleQuestprofiles?What isthe payeename?Transferto TaxGroupDid youcheck theCUACMatrix?Did youcheck underthe othersigners onthe account?NolimitYou canoffer anLOIRefertobranchOn UsPayeeNoRedFlagsWait 3-5 minWhat kindof deviceare theyusing?Anyerrors inaudit log?Soundslike abrowserissueDid youcheck theDeliver Bydate?Whattroubleshootinghas beencompleted?Whatbrowserare theyusing?ContactTSDIs thepayeeOn File?25k perpaymentHavethem trymanualcaptureTransfertoMortgage7-10busdaysCheck forrestrictionsWhateman areyouusing?Are theyOTPverified?Are thereany fraudnotes inQuest?They're notusing anyspecialcharacters?They'll needto wait forthe paymentto postHavethem re-add theexternalDid theyuninstall/re-install?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
N
5
G
6
N
7
I
8
N
9
B
10
B
11
B
12
N
13
I
14
B
15
I
16
I
17
N
18
O
19
B
20
G
21
G
22
G
23
O
24
N
25
B
26
O
27
B
28
I
29
G
30
O
31
G
32
O
33
O
  1. I-Did you check for multiple Quest profiles?
  2. I-What is the payee name?
  3. N-Transfer to Tax Group
  4. N-Did you check the CUAC Matrix?
  5. G-Did you check under the other signers on the account?
  6. N-No limit
  7. I-You can offer an LOI
  8. N-Refer to branch
  9. B-On Us Payee
  10. B-No Red Flags
  11. B-Wait 3-5 min
  12. N-What kind of device are they using?
  13. I-Any errors in audit log?
  14. B-Sounds like a browser issue
  15. I-Did you check the Deliver By date?
  16. I-What troubleshooting has been completed?
  17. N-What browser are they using?
  18. O-Contact TSD
  19. B-Is the payee On File?
  20. G-25k per payment
  21. G-Have them try manual capture
  22. G-Transfer to Mortgage
  23. O-7-10 bus days
  24. N-Check for restrictions
  25. B-What eman are you using?
  26. O-Are they OTP verified?
  27. B-Are there any fraud notes in Quest?
  28. I-They're not using any special characters?
  29. G-They'll need to wait for the payment to post
  30. O-Have them re-add the external
  31. G-Did they uninstall/re-install?
  32. O-Are you sure their enrollment isn't locked?
  33. O-Did you do a mock enrollment?