Check forrestrictionsAre thereany fraudnotes inQuest?Havethem re-add theexternalTransferto TaxGroupTransfertoMortgage7-10busdaysWhat isthe payeename?They're notusing anyspecialcharacters?25k perpaymentYou canoffer anLOIDid theyuninstall/re-install?Anyerrors inaudit log?Did youcheck underthe othersigners onthe account?Did youcheck theDeliver Bydate?Soundslike abrowserissueThey'll needto wait forthe paymentto postNolimitHavethem trymanualcaptureDid youcheck theCUACMatrix?Are theyOTPverified?Whateman areyouusing?NoRedFlagsWhattroubleshootinghas beencompleted?Wait 3-5 minWhatbrowserare theyusing?On UsPayeeIs thepayeeOn File?ContactTSDWhat kindof deviceare theyusing?Did youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?RefertobranchCheck forrestrictionsAre thereany fraudnotes inQuest?Havethem re-add theexternalTransferto TaxGroupTransfertoMortgage7-10busdaysWhat isthe payeename?They're notusing anyspecialcharacters?25k perpaymentYou canoffer anLOIDid theyuninstall/re-install?Anyerrors inaudit log?Did youcheck underthe othersigners onthe account?Did youcheck theDeliver Bydate?Soundslike abrowserissueThey'll needto wait forthe paymentto postNolimitHavethem trymanualcaptureDid youcheck theCUACMatrix?Are theyOTPverified?Whateman areyouusing?NoRedFlagsWhattroubleshootinghas beencompleted?Wait 3-5 minWhatbrowserare theyusing?On UsPayeeIs thepayeeOn File?ContactTSDWhat kindof deviceare theyusing?Did youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?Refertobranch

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
N
5
G
6
O
7
I
8
I
9
G
10
I
11
G
12
I
13
G
14
I
15
B
16
G
17
N
18
G
19
N
20
O
21
B
22
B
23
I
24
B
25
N
26
B
27
B
28
O
29
N
30
I
31
O
32
O
33
N
  1. N-Check for restrictions
  2. B-Are there any fraud notes in Quest?
  3. O-Have them re-add the external
  4. N-Transfer to Tax Group
  5. G-Transfer to Mortgage
  6. O-7-10 bus days
  7. I-What is the payee name?
  8. I-They're not using any special characters?
  9. G-25k per payment
  10. I-You can offer an LOI
  11. G-Did they uninstall/re-install?
  12. I-Any errors in audit log?
  13. G-Did you check under the other signers on the account?
  14. I-Did you check the Deliver By date?
  15. B-Sounds like a browser issue
  16. G-They'll need to wait for the payment to post
  17. N-No limit
  18. G-Have them try manual capture
  19. N-Did you check the CUAC Matrix?
  20. O-Are they OTP verified?
  21. B-What eman are you using?
  22. B-No Red Flags
  23. I-What troubleshooting has been completed?
  24. B-Wait 3-5 min
  25. N-What browser are they using?
  26. B-On Us Payee
  27. B-Is the payee On File?
  28. O-Contact TSD
  29. N-What kind of device are they using?
  30. I-Did you check for multiple Quest profiles?
  31. O-Are you sure their enrollment isn't locked?
  32. O-Did you do a mock enrollment?
  33. N-Refer to branch