Wait 3-5 minDid youcheck underthe othersigners onthe account?What isthe payeename?Soundslike abrowserissueCheck forrestrictionsAre thereany fraudnotes inQuest?Whateman areyouusing?Did theyuninstall/re-install?TransfertoMortgageTransferto TaxGroupHavethem re-add theexternalNoRedFlagsWhatbrowserare theyusing?Anyerrors inaudit log?What kindof deviceare theyusing?They're notusing anyspecialcharacters?Havethem trymanualcaptureDid youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?On UsPayee7-10busdaysYou canoffer anLOIIs thepayeeOn File?Whattroubleshootinghas beencompleted?NolimitThey'll needto wait forthe paymentto post25k perpaymentDid youcheck theDeliver Bydate?Did youcheck theCUACMatrix?ContactTSDAre theyOTPverified?RefertobranchWait 3-5 minDid youcheck underthe othersigners onthe account?What isthe payeename?Soundslike abrowserissueCheck forrestrictionsAre thereany fraudnotes inQuest?Whateman areyouusing?Did theyuninstall/re-install?TransfertoMortgageTransferto TaxGroupHavethem re-add theexternalNoRedFlagsWhatbrowserare theyusing?Anyerrors inaudit log?What kindof deviceare theyusing?They're notusing anyspecialcharacters?Havethem trymanualcaptureDid youcheck formultipleQuestprofiles?Are you suretheirenrollmentisn't locked?Did you doa mockenrollment?On UsPayee7-10busdaysYou canoffer anLOIIs thepayeeOn File?Whattroubleshootinghas beencompleted?NolimitThey'll needto wait forthe paymentto post25k perpaymentDid youcheck theDeliver Bydate?Did youcheck theCUACMatrix?ContactTSDAre theyOTPverified?Refertobranch

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wait 3-5 min
  2. Did you check under the other signers on the account?
  3. What is the payee name?
  4. Sounds like a browser issue
  5. Check for restrictions
  6. Are there any fraud notes in Quest?
  7. What eman are you using?
  8. Did they uninstall/re-install?
  9. Transfer to Mortgage
  10. Transfer to Tax Group
  11. Have them re-add the external
  12. No Red Flags
  13. What browser are they using?
  14. Any errors in audit log?
  15. What kind of device are they using?
  16. They're not using any special characters?
  17. Have them try manual capture
  18. Did you check for multiple Quest profiles?
  19. Are you sure their enrollment isn't locked?
  20. Did you do a mock enrollment?
  21. On Us Payee
  22. 7-10 bus days
  23. You can offer an LOI
  24. Is the payee On File?
  25. What troubleshooting has been completed?
  26. No limit
  27. They'll need to wait for the payment to post
  28. 25k per payment
  29. Did you check the Deliver By date?
  30. Did you check the CUAC Matrix?
  31. Contact TSD
  32. Are they OTP verified?
  33. Refer to branch