Transfer to Tax Group Have them re- add the external Check for restrictions Are you sure their enrollment isn't locked? Did you check under the other signers on the account? Have them try manual capture Did you check the CUAC Matrix? They're not using any special characters? 25k per payment Are they OTP verified? Any errors in audit log? Refer to branch Is the payee On File? What kind of device are they using? 7-10 bus days Did you do a mock enrollment? Did you check for multiple Quest profiles? No limit Sounds like a browser issue You can offer an LOI Are there any fraud notes in Quest? No Red Flags Did you check the Deliver By date? Wait 3- 5 min Did they uninstall/re- install? They'll need to wait for the payment to post Contact TSD Transfer to Mortgage What eman are you using? On Us Payee What troubleshooting has been completed? What browser are they using? What is the payee name? Transfer to Tax Group Have them re- add the external Check for restrictions Are you sure their enrollment isn't locked? Did you check under the other signers on the account? Have them try manual capture Did you check the CUAC Matrix? They're not using any special characters? 25k per payment Are they OTP verified? Any errors in audit log? Refer to branch Is the payee On File? What kind of device are they using? 7-10 bus days Did you do a mock enrollment? Did you check for multiple Quest profiles? No limit Sounds like a browser issue You can offer an LOI Are there any fraud notes in Quest? No Red Flags Did you check the Deliver By date? Wait 3- 5 min Did they uninstall/re- install? They'll need to wait for the payment to post Contact TSD Transfer to Mortgage What eman are you using? On Us Payee What troubleshooting has been completed? What browser are they using? What is the payee name?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer to Tax Group
Have them re-add the external
Check for restrictions
Are you sure their enrollment isn't locked?
Did you check under the other signers on the account?
Have them try manual capture
Did you check the CUAC Matrix?
They're not using any special characters?
25k per payment
Are they OTP verified?
Any errors in audit log?
Refer to branch
Is the payee On File?
What kind of device are they using?
7-10 bus days
Did you do a mock enrollment?
Did you check for multiple Quest profiles?
No limit
Sounds like a browser issue
You can offer an LOI
Are there any fraud notes in Quest?
No Red Flags
Did you check the Deliver By date?
Wait 3-5 min
Did they uninstall/re-install?
They'll need to wait for the payment to post
Contact TSD
Transfer to Mortgage
What eman are you using?
On Us Payee
What troubleshooting has been completed?
What browser are they using?
What is the payee name?