(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What eman are you using?
Refer to branch
Are they OTP verified?
Are you sure their enrollment isn't locked?
7-10 bus days
What is the payee name?
On Us Payee
What kind of device are they using?
No Red Flags
Did you check the CUAC Matrix?
Is the payee On File?
Sounds like a browser issue
Have them try manual capture
Did they uninstall/re-install?
Check for restrictions
What browser are they using?
Any errors in audit log?
Did you check the Deliver By date?
You can offer an LOI
Did you do a mock enrollment?
Contact TSD
Transfer to Mortgage
Are there any fraud notes in Quest?
Did you check for multiple Quest profiles?
They're not using any special characters?
Wait 3-5 min
They'll need to wait for the payment to post
25k per payment
Have them re-add the external
Transfer to Tax Group
What troubleshooting has been completed?
Did you check under the other signers on the account?
