Is thepayeeOn File?Whattroubleshootinghas beencompleted?Did youcheck theCUACMatrix?On UsPayeeTransfertoMortgageDid youcheck theDeliver Bydate?RefertobranchDid you doa mockenrollment?NolimitWhat kindof deviceare theyusing?Are theyOTPverified?ContactTSDHavethem re-add theexternalWhatbrowserare theyusing?Anyerrors inaudit log?25k perpaymentCheck forrestrictionsDid youcheck underthe othersigners onthe account?7-10busdaysSoundslike abrowserissueThey're notusing anyspecialcharacters?Did youcheck formultipleQuestprofiles?Are thereany fraudnotes inQuest?Did theyuninstall/re-install?Wait 3-5 minHavethem trymanualcaptureWhat isthe payeename?Transferto TaxGroupYou canoffer anLOIAre you suretheirenrollmentisn't locked?NoRedFlagsThey'll needto wait forthe paymentto postWhateman areyouusing?Is thepayeeOn File?Whattroubleshootinghas beencompleted?Did youcheck theCUACMatrix?On UsPayeeTransfertoMortgageDid youcheck theDeliver Bydate?RefertobranchDid you doa mockenrollment?NolimitWhat kindof deviceare theyusing?Are theyOTPverified?ContactTSDHavethem re-add theexternalWhatbrowserare theyusing?Anyerrors inaudit log?25k perpaymentCheck forrestrictionsDid youcheck underthe othersigners onthe account?7-10busdaysSoundslike abrowserissueThey're notusing anyspecialcharacters?Did youcheck formultipleQuestprofiles?Are thereany fraudnotes inQuest?Did theyuninstall/re-install?Wait 3-5 minHavethem trymanualcaptureWhat isthe payeename?Transferto TaxGroupYou canoffer anLOIAre you suretheirenrollmentisn't locked?NoRedFlagsThey'll needto wait forthe paymentto postWhateman areyouusing?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Is the payee On File?
  2. What troubleshooting has been completed?
  3. Did you check the CUAC Matrix?
  4. On Us Payee
  5. Transfer to Mortgage
  6. Did you check the Deliver By date?
  7. Refer to branch
  8. Did you do a mock enrollment?
  9. No limit
  10. What kind of device are they using?
  11. Are they OTP verified?
  12. Contact TSD
  13. Have them re-add the external
  14. What browser are they using?
  15. Any errors in audit log?
  16. 25k per payment
  17. Check for restrictions
  18. Did you check under the other signers on the account?
  19. 7-10 bus days
  20. Sounds like a browser issue
  21. They're not using any special characters?
  22. Did you check for multiple Quest profiles?
  23. Are there any fraud notes in Quest?
  24. Did they uninstall/re-install?
  25. Wait 3-5 min
  26. Have them try manual capture
  27. What is the payee name?
  28. Transfer to Tax Group
  29. You can offer an LOI
  30. Are you sure their enrollment isn't locked?
  31. No Red Flags
  32. They'll need to wait for the payment to post
  33. What eman are you using?