Havethem trymanualcaptureWhatbrowserare theyusing?Did youcheck underthe othersigners onthe account?Are thereany fraudnotes inQuest?Soundslike abrowserissueDid youcheck theDeliver Bydate?25k perpaymentWhat kindof deviceare theyusing?7-10busdaysTransfertoMortgageCheck forrestrictionsNolimitDid youcheck formultipleQuestprofiles?RefertobranchThey'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?You canoffer anLOIWhateman areyouusing?Anyerrors inaudit log?Havethem re-add theexternalTransferto TaxGroupDid you doa mockenrollment?On UsPayeeDid youcheck theCUACMatrix?Are theyOTPverified?Is thepayeeOn File?Wait 3-5 minWhat isthe payeename?NoRedFlagsDid theyuninstall/re-install?They're notusing anyspecialcharacters?ContactTSDWhattroubleshootinghas beencompleted?Havethem trymanualcaptureWhatbrowserare theyusing?Did youcheck underthe othersigners onthe account?Are thereany fraudnotes inQuest?Soundslike abrowserissueDid youcheck theDeliver Bydate?25k perpaymentWhat kindof deviceare theyusing?7-10busdaysTransfertoMortgageCheck forrestrictionsNolimitDid youcheck formultipleQuestprofiles?RefertobranchThey'll needto wait forthe paymentto postAre you suretheirenrollmentisn't locked?You canoffer anLOIWhateman areyouusing?Anyerrors inaudit log?Havethem re-add theexternalTransferto TaxGroupDid you doa mockenrollment?On UsPayeeDid youcheck theCUACMatrix?Are theyOTPverified?Is thepayeeOn File?Wait 3-5 minWhat isthe payeename?NoRedFlagsDid theyuninstall/re-install?They're notusing anyspecialcharacters?ContactTSDWhattroubleshootinghas beencompleted?

Coach Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Have them try manual capture
  2. What browser are they using?
  3. Did you check under the other signers on the account?
  4. Are there any fraud notes in Quest?
  5. Sounds like a browser issue
  6. Did you check the Deliver By date?
  7. 25k per payment
  8. What kind of device are they using?
  9. 7-10 bus days
  10. Transfer to Mortgage
  11. Check for restrictions
  12. No limit
  13. Did you check for multiple Quest profiles?
  14. Refer to branch
  15. They'll need to wait for the payment to post
  16. Are you sure their enrollment isn't locked?
  17. You can offer an LOI
  18. What eman are you using?
  19. Any errors in audit log?
  20. Have them re-add the external
  21. Transfer to Tax Group
  22. Did you do a mock enrollment?
  23. On Us Payee
  24. Did you check the CUAC Matrix?
  25. Are they OTP verified?
  26. Is the payee On File?
  27. Wait 3-5 min
  28. What is the payee name?
  29. No Red Flags
  30. Did they uninstall/re-install?
  31. They're not using any special characters?
  32. Contact TSD
  33. What troubleshooting has been completed?