This bingo card has 33 words: No Red Flags, What is the payee name?, What browser are they using?, They'll need to wait for the payment to post, Are they OTP verified?, What eman are you using?, They're not using any special characters?, Wait 3-5 min, Transfer to Mortgage, Did you do a mock enrollment?, Are there any fraud notes in Quest?, Did you check for multiple Quest profiles?, You can offer an LOI, Did they uninstall/re-install?, 7-10 bus days, On Us Payee, What troubleshooting has been completed?, What kind of device are they using?, Have them try manual capture, Contact TSD, No limit, 25k per payment, Transfer to Tax Group, Did you check under the other signers on the account?, Are you sure their enrollment isn't locked?, Refer to branch, Check for restrictions, Have them re-add the external, Sounds like a browser issue, Any errors in audit log?, Did you check the CUAC Matrix?, Is the payee On File? and Did you check the Deliver By date?.
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