(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customized a macro to the situation
Placed an order OR completed an RMA in Phoenix
Answered a product troubleshooting question
Got a QA score above 70
Accidentally sent a message before finished typing
Learned a helpful tip from an experienced agent
Requested a chat rating
Went back into a "Solved" Static ticket and left an internal note
Chatted with an upset customer
Attended the Monthly CS Recap Meeting
Answered a billing question
Improved my QA score
Got a Good Chat Rating
Used the Cancellation macro
Left an internal note in Phoenix for Account Management
Had a question answered by the SME in the #customersupport channel
Read and understood an important update in the CS Priority channels & acknowledged with an emoji