(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answered a product troubleshooting question
Made a positive impact on a customer's experience
Placed an order OR completed an RMA in Phoenix
Fixed a small mistake
Got a Good Chat Rating
Had a question answered by the SME in the #customersupport channel
Averaged 3+ tickets an hour
Attended the Monthly CS Recap Meeting
Completed my 1st shift
after training
Improved my QA score
Customized a macro to the situation
Accidentally sent a message before finished typing
Answered a billing question
Left an internal note in Phoenix for Account Management
Had my 1st one-on-one with my Supervisor
Used the Confirm security PIN macro
Learned a helpful tip from an experienced agent
Requested a chat rating
Went back into a "Solved" Static ticket and left an internal note
Used the Cancellation macro
Got a QA score above 70
Chatted with an upset customer
Downvoted an answer Ollie gave me
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
