(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got a Good Chat Rating
Made a positive impact on a customer's experience
Customized a macro to the situation
Downvoted an answer Ollie gave me
Fixed a small mistake
Averaged 3+ tickets an hour
Had a question answered by the SME in the #customersupport channel
Got a QA score above 70
Learned a helpful tip from an experienced agent
Used the Cancellation macro
Left an internal note in Phoenix for Account Management
Improved my QA score
Completed my 1st shift
after training
Accidentally sent a message before finished typing
Used the Confirm security PIN macro
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
Placed an order OR completed an RMA in Phoenix
Attended the Monthly CS Recap Meeting
Upvoted an answer Ollie gave me
Had my 1st one-on-one with my Supervisor
Answered a billing question
Answered a product troubleshooting question
Requested a chat rating
Went back into a "Solved" Static ticket and left an internal note
