(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got a QA score above 70
Answered a product troubleshooting question
Used the Confirm security PIN macro
Requested a chat rating
Had a question answered by the SME in the #customersupport channel
Attended the Monthly CS Recap Meeting
Had my 1st one-on-one with my Supervisor
Left an internal note in Phoenix for Account Management
Got a Good Chat Rating
Made a positive impact on a customer's experience
Placed an order OR completed an RMA in Phoenix
Learned a helpful tip from an experienced agent
Downvoted an answer Ollie gave me
Used the Cancellation macro
Fixed a small mistake
Averaged 3+ tickets an hour
Accidentally sent a message before finished typing
Chatted with an upset customer
Customized a macro to the situation
Upvoted an answer Ollie gave me
Improved my QA score
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
Went back into a "Solved" Static ticket and left an internal note
