(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a positive impact on a customer's experience
Attended the Monthly CS Recap Meeting
Accidentally sent a message before finished typing
Averaged 3+ tickets an hour
Chatted with an upset customer
Upvoted an answer Ollie gave me
Requested a chat rating
Used the Confirm security PIN macro
Had my 1st one-on-one with my Supervisor
Answered a product troubleshooting question
Improved my QA score
Left an internal note in Phoenix for Account Management
Had a question answered by the SME in the #customersupport channel
Got a Good Chat Rating
Placed an order OR completed an RMA in Phoenix
Went back into a "Solved" Static ticket and left an internal note
Downvoted an answer Ollie gave me
Customized a macro to the situation
Answered a billing question
Completed my 1st shift
after training
Used the Cancellation macro
Fixed a small mistake
Got a QA score above 70
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
