(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Completed my 1st shift
after training
Improved my QA score
Attended the Monthly CS Recap Meeting
Answered a product troubleshooting question
Customized a macro to the situation
Accidentally sent a message before finished typing
Went back into a "Solved" Static ticket and left an internal note
Used the Confirm security PIN macro
Upvoted an answer Ollie gave me
Chatted with an upset customer
Learned a helpful tip from an experienced agent
Fixed a small mistake
Requested a chat rating
Downvoted an answer Ollie gave me
Had my 1st one-on-one with my Supervisor
Placed an order OR completed an RMA in Phoenix
Averaged 3+ tickets an hour
Got a QA score above 70
Left an internal note in Phoenix for Account Management
Used the Cancellation macro
Got a Good Chat Rating
Answered a billing question
Made a positive impact on a customer's experience
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
Had a question answered by the SME in the #customersupport channel
