(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Proper Saks Greeting
Verify the Caller
Include Complete Notes prior to closing the call
Resolve by providing the proper solution
Provide Options
Set expectations and next steps
Show Patience
Professional Tone
Actively listen to the customers need(s)
Use the customer name at least 3 times throughout the call
