(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Posted break in the chat
Patient thanks you
You make patient laugh
Patient refers to us as "KU"
Patient refers to you by name
Gave patient directions to their appointment
Patient asks "how are you"
Patient is an employee
Rescheduled an appointment
Patient called to say they'd be late
Patient has questions at the end of the call
Patient said they left a voicemail
Asked your supervisor a question
Had to No Show an appt
Have to transfer to the RN
Posted lunch in the chat
Patient comments on the weather
One of your teammates helps you with something
You use the decision tree :)
Patient is driving during your call
Ran RTE
Patient makes you laugh
Patient address needs to be updated
Patient is transferred to you by the Call Center
Read Corporate Communications
Patient has no questions at the end of the call
Patient needs interpreter
You wish a teammate good morning or good afternoon
