Read CorporateCommunicationsPatientneedsinterpreterPostedlunch inthe chatPatient hasno questionsat the end ofthe callPatientsaid theyleft avoicemailRescheduledanappointmentPatientrefers toyou bynamePatientrefers tous as"KU"Patientcommentson theweatherPatient isanemployeeYou usethedecisiontree :)RanRTEYou makepatientlaughGave patientdirections totheirappointmentHave totransferto the RNOne of yourteammateshelps youwithsomethingYou wish ateammategood morningor goodafternoonHad tolatecancel anapptHad toNo Showan apptPatientmakesyou laughPatientasks "howare you"Patient isdrivingduringyour callPatient istransferredto you by theCall CenterPatientthanksyouPatientcalled tosay they'dbe latePatientaddressneeds to beupdatedPostedbreak inthe chatAskedyoursupervisora questionPatient hasquestions atthe end ofthe callRead CorporateCommunicationsPatientneedsinterpreterPostedlunch inthe chatPatient hasno questionsat the end ofthe callPatientsaid theyleft avoicemailRescheduledanappointmentPatientrefers toyou bynamePatientrefers tous as"KU"Patientcommentson theweatherPatient isanemployeeYou usethedecisiontree :)RanRTEYou makepatientlaughGave patientdirections totheirappointmentHave totransferto the RNOne of yourteammateshelps youwithsomethingYou wish ateammategood morningor goodafternoonHad tolatecancel anapptHad toNo Showan apptPatientmakesyou laughPatientasks "howare you"Patient isdrivingduringyour callPatient istransferredto you by theCall CenterPatientthanksyouPatientcalled tosay they'dbe latePatientaddressneeds to beupdatedPostedbreak inthe chatAskedyoursupervisora questionPatient hasquestions atthe end ofthe call

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read Corporate Communications
  2. Patient needs interpreter
  3. Posted lunch in the chat
  4. Patient has no questions at the end of the call
  5. Patient said they left a voicemail
  6. Rescheduled an appointment
  7. Patient refers to you by name
  8. Patient refers to us as "KU"
  9. Patient comments on the weather
  10. Patient is an employee
  11. You use the decision tree :)
  12. Ran RTE
  13. You make patient laugh
  14. Gave patient directions to their appointment
  15. Have to transfer to the RN
  16. One of your teammates helps you with something
  17. You wish a teammate good morning or good afternoon
  18. Had to late cancel an appt
  19. Had to No Show an appt
  20. Patient makes you laugh
  21. Patient asks "how are you"
  22. Patient is driving during your call
  23. Patient is transferred to you by the Call Center
  24. Patient thanks you
  25. Patient called to say they'd be late
  26. Patient address needs to be updated
  27. Posted break in the chat
  28. Asked your supervisor a question
  29. Patient has questions at the end of the call