(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient makes you laugh
Had to No Show an appt
Patient is transferred to you by the Call Center
Patient is driving during your call
You use the decision tree :)
Asked your supervisor a question
Rescheduled an appointment
Read Corporate Communications
Patient thanks you
Patient asks "how are you"
Patient has questions at the end of the call
You wish a teammate good morning or good afternoon