Patientmakesyou laughPatientsaid theyleft avoicemailHad toNo Showan apptPatientrefers tous as"KU"Postedbreak inthe chatPatientcommentson theweatherPatient hasno questionsat the end ofthe callHad tolatecancel anapptPatientcalled tosay they'dbe lateAskedyoursupervisora questionRescheduledanappointmentPatientasks "howare you"Read CorporateCommunicationsPatient istransferredto you by theCall CenterPatientthanksyouYou wish ateammategood morningor goodafternoonHave totransferto the RNRanRTEPostedlunch inthe chatPatient isanemployeePatientrefers toyou bynamePatient hasquestions atthe end ofthe callGave patientdirections totheirappointmentPatient isdrivingduringyour callOne of yourteammateshelps youwithsomethingYou makepatientlaughPatientaddressneeds to beupdatedPatientneedsinterpreterYou usethedecisiontree :)Patientmakesyou laughPatientsaid theyleft avoicemailHad toNo Showan apptPatientrefers tous as"KU"Postedbreak inthe chatPatientcommentson theweatherPatient hasno questionsat the end ofthe callHad tolatecancel anapptPatientcalled tosay they'dbe lateAskedyoursupervisora questionRescheduledanappointmentPatientasks "howare you"Read CorporateCommunicationsPatient istransferredto you by theCall CenterPatientthanksyouYou wish ateammategood morningor goodafternoonHave totransferto the RNRanRTEPostedlunch inthe chatPatient isanemployeePatientrefers toyou bynamePatient hasquestions atthe end ofthe callGave patientdirections totheirappointmentPatient isdrivingduringyour callOne of yourteammateshelps youwithsomethingYou makepatientlaughPatientaddressneeds to beupdatedPatientneedsinterpreterYou usethedecisiontree :)

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient makes you laugh
  2. Patient said they left a voicemail
  3. Had to No Show an appt
  4. Patient refers to us as "KU"
  5. Posted break in the chat
  6. Patient comments on the weather
  7. Patient has no questions at the end of the call
  8. Had to late cancel an appt
  9. Patient called to say they'd be late
  10. Asked your supervisor a question
  11. Rescheduled an appointment
  12. Patient asks "how are you"
  13. Read Corporate Communications
  14. Patient is transferred to you by the Call Center
  15. Patient thanks you
  16. You wish a teammate good morning or good afternoon
  17. Have to transfer to the RN
  18. Ran RTE
  19. Posted lunch in the chat
  20. Patient is an employee
  21. Patient refers to you by name
  22. Patient has questions at the end of the call
  23. Gave patient directions to their appointment
  24. Patient is driving during your call
  25. One of your teammates helps you with something
  26. You make patient laugh
  27. Patient address needs to be updated
  28. Patient needs interpreter
  29. You use the decision tree :)