(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked your supervisor a question
Patient thanks you
Patient is an employee
Patient has questions at the end of the call
Patient has no questions at the end of the call
Patient refers to us as "KU"
Patient comments on the weather
Gave patient directions to their appointment
Patient said they left a voicemail
Had to No Show an appt
Have to transfer to the RN
Posted lunch in the chat
Patient is driving during your call
You use the decision tree :)
Rescheduled an appointment
Patient asks "how are you"
You wish a teammate good morning or good afternoon