Patientcalled tosay they'dbe latePatientrefers tous as"KU"Patient isdrivingduringyour callPostedlunch inthe chatRanRTEYou makepatientlaughHad tolatecancel anapptPatientasks "howare you"RescheduledanappointmentOne of yourteammateshelps youwithsomethingYou wish ateammategood morningor goodafternoonHad toNo Showan apptAskedyoursupervisora questionPatientrefers toyou bynamePatientcommentson theweatherPatientsaid theyleft avoicemailHave totransferto the RNPatientaddressneeds to beupdatedPatientmakesyou laughPatient hasquestions atthe end ofthe callPatientthanksyouPatient hasno questionsat the end ofthe callPatient istransferredto you by theCall CenterGave patientdirections totheirappointmentPatientneedsinterpreterRead CorporateCommunicationsPatient isanemployeePostedbreak inthe chatYou usethedecisiontree :)Patientcalled tosay they'dbe latePatientrefers tous as"KU"Patient isdrivingduringyour callPostedlunch inthe chatRanRTEYou makepatientlaughHad tolatecancel anapptPatientasks "howare you"RescheduledanappointmentOne of yourteammateshelps youwithsomethingYou wish ateammategood morningor goodafternoonHad toNo Showan apptAskedyoursupervisora questionPatientrefers toyou bynamePatientcommentson theweatherPatientsaid theyleft avoicemailHave totransferto the RNPatientaddressneeds to beupdatedPatientmakesyou laughPatient hasquestions atthe end ofthe callPatientthanksyouPatient hasno questionsat the end ofthe callPatient istransferredto you by theCall CenterGave patientdirections totheirappointmentPatientneedsinterpreterRead CorporateCommunicationsPatient isanemployeePostedbreak inthe chatYou usethedecisiontree :)

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient called to say they'd be late
  2. Patient refers to us as "KU"
  3. Patient is driving during your call
  4. Posted lunch in the chat
  5. Ran RTE
  6. You make patient laugh
  7. Had to late cancel an appt
  8. Patient asks "how are you"
  9. Rescheduled an appointment
  10. One of your teammates helps you with something
  11. You wish a teammate good morning or good afternoon
  12. Had to No Show an appt
  13. Asked your supervisor a question
  14. Patient refers to you by name
  15. Patient comments on the weather
  16. Patient said they left a voicemail
  17. Have to transfer to the RN
  18. Patient address needs to be updated
  19. Patient makes you laugh
  20. Patient has questions at the end of the call
  21. Patient thanks you
  22. Patient has no questions at the end of the call
  23. Patient is transferred to you by the Call Center
  24. Gave patient directions to their appointment
  25. Patient needs interpreter
  26. Read Corporate Communications
  27. Patient is an employee
  28. Posted break in the chat
  29. You use the decision tree :)