Patientrefers toyou bynamePatient isdrivingduringyour callRanRTEGave patientdirections totheirappointmentPostedlunch inthe chatPatientneedsinterpreterPatientsaid theyleft avoicemailPatientasks "howare you"Had tolatecancel anapptPatient hasno questionsat the end ofthe callYou makepatientlaughHad toNo Showan apptPatient hasquestions atthe end ofthe callPatient istransferredto you by theCall CenterPostedbreak inthe chatAskedyoursupervisora questionPatientmakesyou laughPatient isanemployeeHave totransferto the RNOne of yourteammateshelps youwithsomethingRescheduledanappointmentPatientcalled tosay they'dbe lateYou usethedecisiontree :)PatientthanksyouYou wish ateammategood morningor goodafternoonPatientcommentson theweatherPatientaddressneeds to beupdatedPatientrefers tous as"KU"Read CorporateCommunicationsPatientrefers toyou bynamePatient isdrivingduringyour callRanRTEGave patientdirections totheirappointmentPostedlunch inthe chatPatientneedsinterpreterPatientsaid theyleft avoicemailPatientasks "howare you"Had tolatecancel anapptPatient hasno questionsat the end ofthe callYou makepatientlaughHad toNo Showan apptPatient hasquestions atthe end ofthe callPatient istransferredto you by theCall CenterPostedbreak inthe chatAskedyoursupervisora questionPatientmakesyou laughPatient isanemployeeHave totransferto the RNOne of yourteammateshelps youwithsomethingRescheduledanappointmentPatientcalled tosay they'dbe lateYou usethedecisiontree :)PatientthanksyouYou wish ateammategood morningor goodafternoonPatientcommentson theweatherPatientaddressneeds to beupdatedPatientrefers tous as"KU"Read CorporateCommunications

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient refers to you by name
  2. Patient is driving during your call
  3. Ran RTE
  4. Gave patient directions to their appointment
  5. Posted lunch in the chat
  6. Patient needs interpreter
  7. Patient said they left a voicemail
  8. Patient asks "how are you"
  9. Had to late cancel an appt
  10. Patient has no questions at the end of the call
  11. You make patient laugh
  12. Had to No Show an appt
  13. Patient has questions at the end of the call
  14. Patient is transferred to you by the Call Center
  15. Posted break in the chat
  16. Asked your supervisor a question
  17. Patient makes you laugh
  18. Patient is an employee
  19. Have to transfer to the RN
  20. One of your teammates helps you with something
  21. Rescheduled an appointment
  22. Patient called to say they'd be late
  23. You use the decision tree :)
  24. Patient thanks you
  25. You wish a teammate good morning or good afternoon
  26. Patient comments on the weather
  27. Patient address needs to be updated
  28. Patient refers to us as "KU"
  29. Read Corporate Communications