Patientasks "howare you"Read CorporateCommunicationsPatientaddressneeds to beupdatedRanRTEPatientcommentson theweatherPatientmakesyou laughPatientthanksyouYou makepatientlaughHad tolatecancel anapptPatient hasquestions atthe end ofthe callHad toNo Showan apptPatientsaid theyleft avoicemailPatientcalled tosay they'dbe lateAskedyoursupervisora questionPostedlunch inthe chatRescheduledanappointmentYou wish ateammategood morningor goodafternoonPatient isanemployeePostedbreak inthe chatPatient isdrivingduringyour callOne of yourteammateshelps youwithsomethingPatient hasno questionsat the end ofthe callPatientneedsinterpreterHave totransferto the RNPatientrefers toyou bynamePatient istransferredto you by theCall CenterGave patientdirections totheirappointmentYou usethedecisiontree :)Patientrefers tous as"KU"Patientasks "howare you"Read CorporateCommunicationsPatientaddressneeds to beupdatedRanRTEPatientcommentson theweatherPatientmakesyou laughPatientthanksyouYou makepatientlaughHad tolatecancel anapptPatient hasquestions atthe end ofthe callHad toNo Showan apptPatientsaid theyleft avoicemailPatientcalled tosay they'dbe lateAskedyoursupervisora questionPostedlunch inthe chatRescheduledanappointmentYou wish ateammategood morningor goodafternoonPatient isanemployeePostedbreak inthe chatPatient isdrivingduringyour callOne of yourteammateshelps youwithsomethingPatient hasno questionsat the end ofthe callPatientneedsinterpreterHave totransferto the RNPatientrefers toyou bynamePatient istransferredto you by theCall CenterGave patientdirections totheirappointmentYou usethedecisiontree :)Patientrefers tous as"KU"

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient asks "how are you"
  2. Read Corporate Communications
  3. Patient address needs to be updated
  4. Ran RTE
  5. Patient comments on the weather
  6. Patient makes you laugh
  7. Patient thanks you
  8. You make patient laugh
  9. Had to late cancel an appt
  10. Patient has questions at the end of the call
  11. Had to No Show an appt
  12. Patient said they left a voicemail
  13. Patient called to say they'd be late
  14. Asked your supervisor a question
  15. Posted lunch in the chat
  16. Rescheduled an appointment
  17. You wish a teammate good morning or good afternoon
  18. Patient is an employee
  19. Posted break in the chat
  20. Patient is driving during your call
  21. One of your teammates helps you with something
  22. Patient has no questions at the end of the call
  23. Patient needs interpreter
  24. Have to transfer to the RN
  25. Patient refers to you by name
  26. Patient is transferred to you by the Call Center
  27. Gave patient directions to their appointment
  28. You use the decision tree :)
  29. Patient refers to us as "KU"