(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient said they left a voicemail
Had to late cancel an appt
Patient asks "how are you"
Read Corporate Communications
Ran RTE
Patient makes you laugh
Have to transfer to the RN
Patient comments on the weather
Rescheduled an appointment
Posted lunch in the chat
Had to No Show an appt
Gave patient directions to their appointment
Patient needs interpreter
Patient is an employee
Patient refers to us as "KU"
Asked your supervisor a question
Patient address needs to be updated
You use the decision tree :)
Patient refers to you by name
Patient is driving during your call
One of your teammates helps you with something
Patient thanks you
Patient has questions at the end of the call
Patient has no questions at the end of the call
You make patient laugh
Patient is transferred to you by the Call Center
You wish a teammate good morning or good afternoon
