Patient isdrivingduringyour callPostedlunch inthe chatYou usethedecisiontree :)Patientrefers tous as"KU"Patientmakesyou laughPatientneedsinterpreterHave totransferto the RNPatient hasquestions atthe end ofthe callPatient hasno questionsat the end ofthe callOne of yourteammateshelps youwithsomethingRescheduledanappointmentYou wish ateammategood morningor goodafternoonPatientcommentson theweatherPatient istransferredto you by theCall CenterYou makepatientlaughGave patientdirections totheirappointmentPatientthanksyouPatientaddressneeds to beupdatedPatientcalled tosay they'dbe latePatient isanemployeeHad toNo Showan apptRanRTEPatientsaid theyleft avoicemailRead CorporateCommunicationsHad tolatecancel anapptPatientasks "howare you"Patientrefers toyou bynameAskedyoursupervisora questionPostedbreak inthe chatPatient isdrivingduringyour callPostedlunch inthe chatYou usethedecisiontree :)Patientrefers tous as"KU"Patientmakesyou laughPatientneedsinterpreterHave totransferto the RNPatient hasquestions atthe end ofthe callPatient hasno questionsat the end ofthe callOne of yourteammateshelps youwithsomethingRescheduledanappointmentYou wish ateammategood morningor goodafternoonPatientcommentson theweatherPatient istransferredto you by theCall CenterYou makepatientlaughGave patientdirections totheirappointmentPatientthanksyouPatientaddressneeds to beupdatedPatientcalled tosay they'dbe latePatient isanemployeeHad toNo Showan apptRanRTEPatientsaid theyleft avoicemailRead CorporateCommunicationsHad tolatecancel anapptPatientasks "howare you"Patientrefers toyou bynameAskedyoursupervisora questionPostedbreak inthe chat

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient is driving during your call
  2. Posted lunch in the chat
  3. You use the decision tree :)
  4. Patient refers to us as "KU"
  5. Patient makes you laugh
  6. Patient needs interpreter
  7. Have to transfer to the RN
  8. Patient has questions at the end of the call
  9. Patient has no questions at the end of the call
  10. One of your teammates helps you with something
  11. Rescheduled an appointment
  12. You wish a teammate good morning or good afternoon
  13. Patient comments on the weather
  14. Patient is transferred to you by the Call Center
  15. You make patient laugh
  16. Gave patient directions to their appointment
  17. Patient thanks you
  18. Patient address needs to be updated
  19. Patient called to say they'd be late
  20. Patient is an employee
  21. Had to No Show an appt
  22. Ran RTE
  23. Patient said they left a voicemail
  24. Read Corporate Communications
  25. Had to late cancel an appt
  26. Patient asks "how are you"
  27. Patient refers to you by name
  28. Asked your supervisor a question
  29. Posted break in the chat