(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Posted break in the chat
Have to transfer to the RN
You use the decision tree :)
Had to late cancel an appt
Ran RTE
Patient called to say they'd be late
Patient address needs to be updated
Patient has no questions at the end of the call
Patient needs interpreter
Rescheduled an appointment
One of your teammates helps you with something
Patient has questions at the end of the call
Posted lunch in the chat
Had to No Show an appt
Asked your supervisor a question
Patient refers to us as "KU"
Gave patient directions to their appointment
Patient is driving during your call
Patient asks "how are you"
Patient is an employee
Patient refers to you by name
You make patient laugh
Patient is transferred to you by the Call Center
Patient comments on the weather
Patient said they left a voicemail
You wish a teammate good morning or good afternoon