(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient address needs to be updated
Read Corporate Communications
Asked your supervisor a question
Rescheduled an appointment
Patient is transferred to you by the Call Center
One of your teammates helps you with something
Patient has questions at the end of the call
Patient asks "how are you"
Patient refers to us as "KU"
Patient is an employee
Posted lunch in the chat
You use the decision tree :)
Gave patient directions to their appointment
You make patient laugh
Patient is driving during your call
Posted break in the chat
Have to transfer to the RN
Patient called to say they'd be late
Patient said they left a voicemail
Ran RTE
Patient has no questions at the end of the call
Had to late cancel an appt
Patient needs interpreter
Patient refers to you by name
Patient comments on the weather
You wish a teammate good morning or good afternoon
