Askedyoursupervisora questionPatientthanksyouPatient isanemployeePatient hasquestions atthe end ofthe callPatient hasno questionsat the end ofthe callPatientrefers tous as"KU"Patientcommentson theweatherGave patientdirections totheirappointmentPatientsaid theyleft avoicemailHad toNo Showan apptHave totransferto the RNPostedlunch inthe chatPatient isdrivingduringyour callYou usethedecisiontree :)RescheduledanappointmentPatientasks "howare you"You wish ateammategood morningor goodafternoonPatientmakesyou laughPatient istransferredto you by theCall CenterPatientcalled tosay they'dbe latePatientaddressneeds to beupdatedPatientrefers toyou bynameYou makepatientlaughPostedbreak inthe chatPatientneedsinterpreterRead CorporateCommunicationsRanRTEHad tolatecancel anapptOne of yourteammateshelps youwithsomethingAskedyoursupervisora questionPatientthanksyouPatient isanemployeePatient hasquestions atthe end ofthe callPatient hasno questionsat the end ofthe callPatientrefers tous as"KU"Patientcommentson theweatherGave patientdirections totheirappointmentPatientsaid theyleft avoicemailHad toNo Showan apptHave totransferto the RNPostedlunch inthe chatPatient isdrivingduringyour callYou usethedecisiontree :)RescheduledanappointmentPatientasks "howare you"You wish ateammategood morningor goodafternoonPatientmakesyou laughPatient istransferredto you by theCall CenterPatientcalled tosay they'dbe latePatientaddressneeds to beupdatedPatientrefers toyou bynameYou makepatientlaughPostedbreak inthe chatPatientneedsinterpreterRead CorporateCommunicationsRanRTEHad tolatecancel anapptOne of yourteammateshelps youwithsomething

Access Week Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked your supervisor a question
  2. Patient thanks you
  3. Patient is an employee
  4. Patient has questions at the end of the call
  5. Patient has no questions at the end of the call
  6. Patient refers to us as "KU"
  7. Patient comments on the weather
  8. Gave patient directions to their appointment
  9. Patient said they left a voicemail
  10. Had to No Show an appt
  11. Have to transfer to the RN
  12. Posted lunch in the chat
  13. Patient is driving during your call
  14. You use the decision tree :)
  15. Rescheduled an appointment
  16. Patient asks "how are you"
  17. You wish a teammate good morning or good afternoon
  18. Patient makes you laugh
  19. Patient is transferred to you by the Call Center
  20. Patient called to say they'd be late
  21. Patient address needs to be updated
  22. Patient refers to you by name
  23. You make patient laugh
  24. Posted break in the chat
  25. Patient needs interpreter
  26. Read Corporate Communications
  27. Ran RTE
  28. Had to late cancel an appt
  29. One of your teammates helps you with something