(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Posted lunch in the chat
You make patient laugh
Patient is transferred to you by the Call Center
One of your teammates helps you with something
Read Corporate Communications
Patient said they left a voicemail
You use the decision tree :)
Have to transfer to the RN
Patient makes you laugh
Posted break in the chat
Patient address needs to be updated
Patient called to say they'd be late
Patient has questions at the end of the call
Patient is driving during your call
Patient needs interpreter
Had to late cancel an appt
Gave patient directions to their appointment
Patient refers to us as "KU"
Patient refers to you by name
Patient thanks you
Patient has no questions at the end of the call
Patient asks "how are you"
Patient comments on the weather
Had to No Show an appt
Rescheduled an appointment
Patient is an employee
Ran RTE
You wish a teammate good morning or good afternoon
