This bingo card has a free space and 29 words: Patient makes you laugh, Patient is driving during your call, Rescheduled an appointment, Patient refers to you by name, Patient address needs to be updated, Asked your supervisor a question, Posted break in the chat, Posted lunch in the chat, Gave patient directions to their appointment, Patient refers to us as "KU", Patient comments on the weather, One of your teammates helps you with something, Patient thanks you, You use the decision tree :), Patient needs interpreter, Read Corporate Communications, Have to transfer to the RN, Patient asks "how are you", Patient has questions at the end of the call, Patient has no questions at the end of the call, You make patient laugh, You wish a teammate good morning or good afternoon, Patient is transferred to you by the Call Center, Ran RTE, Patient called to say they'd be late, Patient is an employee, Had to late cancel an appt, Had to No Show an appt and Patient said they left a voicemail.
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