CSC Shadowing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Snoozed a conversation
2. COVID-19 test booking
3. Provider declined consultation
4. Fax fail admin ticket
5. Family coverage sharing troubleshooting
6. Helped add partnership coverage
7. Spoke to a lead
8. Account creation troubleshooting
9. ID verification
10. "Obvious yes" Refund request
11. Used #Lab delay >2weeks
12. Sent #Wait time
13. Staples Screensafe inquiry
14. Helped a user with prescription
15. Tagged the EO
16. Posted a gif on someone else's convo
17. Used #queue response
18. Explained what Maple is
19. Public coverage inquiry
20. Posted to #b2b-support
21. Tagged a conversation with PCH Inquiry
22. Unresponsive provider
23. User didn't fill out "Tell us more"
24. Emailed a provider