CSC Shadowing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Posted to #b2b-support
2. Provider declined consultation
3. Used #Lab delay >2weeks
4. Posted a gif on someone else's convo
5. Emailed a provider
6. User didn't fill out "Tell us more"
7. Tagged a conversation with PCH Inquiry
8. Snoozed a conversation
9. Helped a user with prescription
10. "Obvious yes" Refund request
11. COVID-19 test booking
12. Family coverage sharing troubleshooting
13. Staples Screensafe inquiry
14. Unresponsive provider
15. Account creation troubleshooting
16. Fax fail admin ticket
17. Helped add partnership coverage
18. Public coverage inquiry
19. Sent #Wait time
20. Tagged the EO
21. Used #queue response
22. Explained what Maple is
23. Spoke to a lead
24. ID verification