CSC Shadowing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used #queue response
2. Snoozed a conversation
3. Fax fail admin ticket
4. "Obvious yes" Refund request
5. Provider declined consultation
6. Tagged a conversation with PCH Inquiry
7. Staples Screensafe inquiry
8. Explained what Maple is
9. Posted to #b2b-support
10. Spoke to a lead
11. User didn't fill out "Tell us more"
12. COVID-19 test booking
13. Account creation troubleshooting
14. Emailed a provider
15. Helped add partnership coverage
16. Sent #Wait time
17. Public coverage inquiry
18. Tagged the EO
19. ID verification
20. Family coverage sharing troubleshooting
21. Helped a user with prescription
22. Used #Lab delay >2weeks
23. Posted a gif on someone else's convo
24. Unresponsive provider