CSC Shadowing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Spoke to a lead
2. Fax fail admin ticket
3. COVID-19 test booking
4. Helped a user with prescription
5. Public coverage inquiry
6. Sent #Wait time
7. Staples Screensafe inquiry
8. Account creation troubleshooting
9. Emailed a provider
10. Family coverage sharing troubleshooting
11. Tagged the EO
12. Posted to #b2b-support
13. Used #Lab delay >2weeks
14. User didn't fill out "Tell us more"
15. "Obvious yes" Refund request
16. Tagged a conversation with PCH Inquiry
17. Provider declined consultation
18. ID verification
19. Helped add partnership coverage
20. Posted a gif on someone else's convo
21. Explained what Maple is
22. Unresponsive provider
23. Snoozed a conversation
24. Used #queue response