CSC Shadowing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. COVID-19 test booking
2. Account creation troubleshooting
3. Public coverage inquiry
4. Used #queue response
5. Tagged a conversation with PCH Inquiry
6. Fax fail admin ticket
7. Sent #Wait time
8. Family coverage sharing troubleshooting
9. Provider declined consultation
10. Unresponsive provider
11. Posted to #b2b-support
12. Used #Lab delay >2weeks
13. Spoke to a lead
14. Emailed a provider
15. Snoozed a conversation
16. Staples Screensafe inquiry
17. "Obvious yes" Refund request
18. Posted a gif on someone else's convo
19. Helped a user with prescription
20. Helped add partnership coverage
21. Tagged the EO
22. User didn't fill out "Tell us more"
23. Explained what Maple is
24. ID verification