CSC Shadowing

CSC Shadowing Bingo Card
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This bingo card has a free space and 24 words: Helped a user with prescription, Fax fail admin ticket, COVID-19 test booking, "Obvious yes" Refund request, Provider declined consultation, Emailed a provider, Sent #Wait time, Posted a gif on someone else's convo, Tagged the EO, Posted to #b2b-support, Tagged a conversation with PCH Inquiry, Used #queue response, Helped add partnership coverage, Spoke to a lead, Account creation troubleshooting, Family coverage sharing troubleshooting, Public coverage inquiry, User didn't fill out "Tell us more", Snoozed a conversation, Unresponsive provider, Used #Lab delay >2weeks, Staples Screensafe inquiry, Explained what Maple is and ID verification.

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