(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Determine root Cause- under 3 min
language line call under 10mins
undeliverable email call under 6 min
Deep link sent for claims initiation
"you've reached the right person"
successful D1 offer without walk through
use verbiage:you have reached the right person
"I can see what happened here "
greet the client using "thank you for being a valued client"
Recap the call using " i am delighted i could...."
close the call thanking client for the opportunity to resolve said issue
