(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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close the call thanking client for the opportunity to resolve said issue
Recap the call using " i am delighted i could...."
"for the protection of your account"
cars refund under 4 mins
"you've reached the right person"
Determine root Cause- under 3 min
use verbiage:you have reached the right person
Deep link sent for claims initiation
Free
frozen bill pay under 5 mins
Digital call under 7 min
Call under 5 mins
successful D1 offer without walk through
"I can see what happened here "
Zelle inquiry under 6 mins
close account under 5 mins
finished complaint on call
language line call under 10mins
D1 email set passcode reset
Take ownership of the problem and call at hand
secured transfer walk through under 7 mins
hit all points of call flow under 5 mins
offered D1 within the first 2 mins
undeliverable email call under 6 min
greet the client using "thank you for being a valued client"
