(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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cars refund under 4 mins
Deep link sent for claims initiation
"you've reached the right person"
"for the protection of your account"
Call under 5 mins
greet the client using "thank you for being a valued client"
Take ownership of the problem and call at hand
frozen bill pay under 5 mins
language line call under 10mins
finished complaint on call
offered D1 within the first 2 mins
use verbiage:you have reached the right person
close account under 5 mins
undeliverable email call under 6 min
secured transfer walk through under 7 mins
Zelle inquiry under 6 mins
hit all points of call flow under 5 mins
successful D1 offer without walk through
Free
Recap the call using " i am delighted i could...."
Determine root Cause- under 3 min
Digital call under 7 min
close the call thanking client for the opportunity to resolve said issue
