(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Zelle inquiry under 6 mins
offered D1 within the first 2 mins
Take ownership of the problem and call at hand
frozen bill pay under 5 mins
Free
Determine root Cause- under 3 min
close account under 5 mins
successful D1 offer without walk through
greet the client using "thank you for being a valued client"
finished complaint on call
cars refund under 4 mins
D1 email set passcode reset
hit all points of call flow under 5 mins
language line call under 10mins
close the call thanking client for the opportunity to resolve said issue
secured transfer walk through under 7 mins
Call under 5 mins
"you've reached the right person"
Recap the call using " i am delighted i could...."
