(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use patient identifiers appropriately
Listen carefully
Keep a tidy environment
Remind them to complete surveys
Use their name
Explain processes clearly
Be aware of your tone
Learn something non-clinical about them
Greet everyone
Remember, what is mundane for you is probably new to them
Verify that all of their questions have been answered
Thank them for choosing our clinic
Coordinate Patient Care
Follow up and Follow Through
Wash/Sanitize Hands Frequently
Be aware of your body language
Use Familiar Phrases
Inform them of any delays
Be mindful of the surrounding when talking about their health