Knows ifRFAS isapprovedDid not goover onbreak/lunchtime75%^availabilityinInContactCompleteda RFASTookthecall!IndexedFilled out allspreadsheets(sup willconfirm)Made anappointmentCan tellApril howto verifyPOACanidentifythe WNTPlistPerfectattendancelast weekVerifiedHIPAAHow manydays toupdateeligibility forWTFind theMedicalManagementContact ListHasBlackboardup100%qualityTransferreda call toTriWestArrivedon timetodayName allwarmtransfersDe-escalateda sup callGot aKUDOScallWhenshould yougo into"appointing"Opted aveteranin or outInputproperClinicalNotesKnows ifRFAS isapprovedDid not goover onbreak/lunchtime75%^availabilityinInContactCompleteda RFASTookthecall!IndexedFilled out allspreadsheets(sup willconfirm)Made anappointmentCan tellApril howto verifyPOACanidentifythe WNTPlistPerfectattendancelast weekVerifiedHIPAAHow manydays toupdateeligibility forWTFind theMedicalManagementContact ListHasBlackboardup100%qualityTransferreda call toTriWestArrivedon timetodayName allwarmtransfersDe-escalateda sup callGot aKUDOScallWhenshould yougo into"appointing"Opted aveteranin or outInputproperClinicalNotes

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knows if RFAS is approved
  2. Did not go over on break/lunch time
  3. 75%^ availability in InContact
  4. Completed a RFAS
  5. Took the call!
  6. Indexed
  7. Filled out all spreadsheets (sup will confirm)
  8. Made an appointment
  9. Can tell April how to verify POA
  10. Can identify the WNTP list
  11. Perfect attendance last week
  12. Verified HIPAA
  13. How many days to update eligibility for WT
  14. Find the Medical Management Contact List
  15. Has Blackboard up
  16. 100% quality
  17. Transferred a call to TriWest
  18. Arrived on time today
  19. Name all warm transfers
  20. De-escalated a sup call
  21. Got a KUDOS call
  22. When should you go into "appointing"
  23. Opted a veteran in or out
  24. Input proper Clinical Notes