This bingo card has a free space and 24 words: Transferred a call to TriWest, Knows if RFAS is approved, Took the call!, Verified HIPAA, 100% quality, Can identify the WNTP list, Arrived on time today, Completed a RFAS, Find the Medical Management Contact List, Got a KUDOS call, De-escalated a sup call, Opted a veteran in or out, Indexed, Name all warm transfers, Has Blackboard up, Input proper Clinical Notes, When should you go into "appointing", Made an appointment, How many days to update eligibility for WT, Did not go over on break/lunch time, Filled out all spreadsheets (sup will confirm), Can tell April how to verify POA, Perfect attendance last week and 75%^ availability in InContact.
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