Talkedto aDriverTalkedto aSkepticAskedpermissionbeforesending OTPProvidedbranch locationinformation andwhere to findon siteTalkedto aTalkerAsked adiscoveryquestion toget to the rootof an issueWalkedthroughaccountopeningWas able totake a callfrom start tofinish with notransferAsisstedsomeonewith apasswordresetProvidedaccountnumber andwhere to findin OLBMade aninternalmoneytransferOfferedselfserviceProvidedinformation onATM locationsand where tofind on siteChangedanaddressMade atransfer toan externalaccountUsed theFANstransferbreakdownlistOfferedSelfServiceIntroducedanotherassociate byname whencompleting awarm transferProvidedroutingnumberFound ananswer inpinpointLearnedsomethingnewTook acall fromsomeonein VATook atransfer fromanotherdepartmentAcknowledgeda moment thatmattersProvidedabalanceConfirmedLODTsAsked fora mentorforassitanceTransferredto the MGREscl8 lineTalkedto aStudentTalkedto aDriverTalkedto aSkepticAskedpermissionbeforesending OTPProvidedbranch locationinformation andwhere to findon siteTalkedto aTalkerAsked adiscoveryquestion toget to the rootof an issueWalkedthroughaccountopeningWas able totake a callfrom start tofinish with notransferAsisstedsomeonewith apasswordresetProvidedaccountnumber andwhere to findin OLBMade aninternalmoneytransferOfferedselfserviceProvidedinformation onATM locationsand where tofind on siteChangedanaddressMade atransfer toan externalaccountUsed theFANstransferbreakdownlistOfferedSelfServiceIntroducedanotherassociate byname whencompleting awarm transferProvidedroutingnumberFound ananswer inpinpointLearnedsomethingnewTook acall fromsomeonein VATook atransfer fromanotherdepartmentAcknowledgeda moment thatmattersProvidedabalanceConfirmedLODTsAsked fora mentorforassitanceTransferredto the MGREscl8 lineTalkedto aStudent

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a Driver
  2. Talked to a Skeptic
  3. Asked permission before sending OTP
  4. Provided branch location information and where to find on site
  5. Talked to a Talker
  6. Asked a discovery question to get to the root of an issue
  7. Walked through account opening
  8. Was able to take a call from start to finish with no transfer
  9. Asissted someone with a password reset
  10. Provided account number and where to find in OLB
  11. Made an internal money transfer
  12. Offered self service
  13. Provided information on ATM locations and where to find on site
  14. Changed an address
  15. Made a transfer to an external account
  16. Used the FANs transfer breakdown list
  17. Offered Self Service
  18. Introduced another associate by name when completing a warm transfer
  19. Provided routing number
  20. Found an answer in pinpoint
  21. Learned something new
  22. Took a call from someone in VA
  23. Took a transfer from another department
  24. Acknowledged a moment that matters
  25. Provided a balance
  26. Confirmed LODTs
  27. Asked for a mentor for assitance
  28. Transferred to the MGR Escl8 line
  29. Talked to a Student