Askedpermissionbeforesending OTPTalkedto aDriverUsed theFANstransferbreakdownlistWas able totake a callfrom start tofinish with notransferIntroducedanotherassociate byname whencompleting awarm transferWalkedthroughaccountopeningTook acall fromsomeonein VATalkedto aStudentChangedanaddressProvidedinformation onATM locationsand where tofind on siteProvidedbranch locationinformation andwhere to findon siteTalkedto aTalkerProvidedroutingnumberProvidedabalanceAcknowledgeda moment thatmattersAsked adiscoveryquestion toget to the rootof an issueTransferredto the MGREscl8 lineOfferedSelfServiceFound ananswer inpinpointConfirmedLODTsMade atransfer toan externalaccountAsked fora mentorforassitanceTalkedto aSkepticAsisstedsomeonewith apasswordresetOfferedselfserviceLearnedsomethingnewProvidedaccountnumber andwhere to findin OLBTook atransfer fromanotherdepartmentMade aninternalmoneytransferAskedpermissionbeforesending OTPTalkedto aDriverUsed theFANstransferbreakdownlistWas able totake a callfrom start tofinish with notransferIntroducedanotherassociate byname whencompleting awarm transferWalkedthroughaccountopeningTook acall fromsomeonein VATalkedto aStudentChangedanaddressProvidedinformation onATM locationsand where tofind on siteProvidedbranch locationinformation andwhere to findon siteTalkedto aTalkerProvidedroutingnumberProvidedabalanceAcknowledgeda moment thatmattersAsked adiscoveryquestion toget to the rootof an issueTransferredto the MGREscl8 lineOfferedSelfServiceFound ananswer inpinpointConfirmedLODTsMade atransfer toan externalaccountAsked fora mentorforassitanceTalkedto aSkepticAsisstedsomeonewith apasswordresetOfferedselfserviceLearnedsomethingnewProvidedaccountnumber andwhere to findin OLBTook atransfer fromanotherdepartmentMade aninternalmoneytransfer

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked permission before sending OTP
  2. Talked to a Driver
  3. Used the FANs transfer breakdown list
  4. Was able to take a call from start to finish with no transfer
  5. Introduced another associate by name when completing a warm transfer
  6. Walked through account opening
  7. Took a call from someone in VA
  8. Talked to a Student
  9. Changed an address
  10. Provided information on ATM locations and where to find on site
  11. Provided branch location information and where to find on site
  12. Talked to a Talker
  13. Provided routing number
  14. Provided a balance
  15. Acknowledged a moment that matters
  16. Asked a discovery question to get to the root of an issue
  17. Transferred to the MGR Escl8 line
  18. Offered Self Service
  19. Found an answer in pinpoint
  20. Confirmed LODTs
  21. Made a transfer to an external account
  22. Asked for a mentor for assitance
  23. Talked to a Skeptic
  24. Asissted someone with a password reset
  25. Offered self service
  26. Learned something new
  27. Provided account number and where to find in OLB
  28. Took a transfer from another department
  29. Made an internal money transfer