Providedinformation onATM locationsand where tofind on siteTalkedto aDriverUsed theFANstransferbreakdownlistProvidedabalanceMade atransfer toan externalaccountAskedpermissionbeforesending OTPAsked fora mentorforassitanceWalkedthroughaccountopeningTalkedto aSkepticLearnedsomethingnewTransferredto the MGREscl8 lineProvidedaccountnumber andwhere to findin OLBAsisstedsomeonewith apasswordresetConfirmedLODTsAcknowledgeda moment thatmattersAsked adiscoveryquestion toget to the rootof an issueWas able totake a callfrom start tofinish with notransferTalkedto aTalkerOfferedselfserviceTook acall fromsomeonein VAMade aninternalmoneytransferProvidedroutingnumberChangedanaddressProvidedbranch locationinformation andwhere to findon siteFound ananswer inpinpointTook atransfer fromanotherdepartmentOfferedSelfServiceTalkedto aStudentIntroducedanotherassociate byname whencompleting awarm transferProvidedinformation onATM locationsand where tofind on siteTalkedto aDriverUsed theFANstransferbreakdownlistProvidedabalanceMade atransfer toan externalaccountAskedpermissionbeforesending OTPAsked fora mentorforassitanceWalkedthroughaccountopeningTalkedto aSkepticLearnedsomethingnewTransferredto the MGREscl8 lineProvidedaccountnumber andwhere to findin OLBAsisstedsomeonewith apasswordresetConfirmedLODTsAcknowledgeda moment thatmattersAsked adiscoveryquestion toget to the rootof an issueWas able totake a callfrom start tofinish with notransferTalkedto aTalkerOfferedselfserviceTook acall fromsomeonein VAMade aninternalmoneytransferProvidedroutingnumberChangedanaddressProvidedbranch locationinformation andwhere to findon siteFound ananswer inpinpointTook atransfer fromanotherdepartmentOfferedSelfServiceTalkedto aStudentIntroducedanotherassociate byname whencompleting awarm transfer

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided information on ATM locations and where to find on site
  2. Talked to a Driver
  3. Used the FANs transfer breakdown list
  4. Provided a balance
  5. Made a transfer to an external account
  6. Asked permission before sending OTP
  7. Asked for a mentor for assitance
  8. Walked through account opening
  9. Talked to a Skeptic
  10. Learned something new
  11. Transferred to the MGR Escl8 line
  12. Provided account number and where to find in OLB
  13. Asissted someone with a password reset
  14. Confirmed LODTs
  15. Acknowledged a moment that matters
  16. Asked a discovery question to get to the root of an issue
  17. Was able to take a call from start to finish with no transfer
  18. Talked to a Talker
  19. Offered self service
  20. Took a call from someone in VA
  21. Made an internal money transfer
  22. Provided routing number
  23. Changed an address
  24. Provided branch location information and where to find on site
  25. Found an answer in pinpoint
  26. Took a transfer from another department
  27. Offered Self Service
  28. Talked to a Student
  29. Introduced another associate by name when completing a warm transfer