Acknowledgeda moment thatmattersTransferredto the MGREscl8 lineTalkedto aTalkerTook atransfer fromanotherdepartmentMade atransfer toan externalaccountLearnedsomethingnewWas able totake a callfrom start tofinish with notransferProvidedinformation onATM locationsand where tofind on siteUsed theFANstransferbreakdownlistFound ananswer inpinpointAsisstedsomeonewith apasswordresetConfirmedLODTsProvidedroutingnumberTalkedto aStudentTalkedto aDriverAskedpermissionbeforesending OTPAsked adiscoveryquestion toget to the rootof an issueTook acall fromsomeonein VAMade aninternalmoneytransferProvidedbranch locationinformation andwhere to findon siteOfferedSelfServiceAsked fora mentorforassitanceTalkedto aSkepticOfferedselfserviceIntroducedanotherassociate byname whencompleting awarm transferProvidedabalanceWalkedthroughaccountopeningProvidedaccountnumber andwhere to findin OLBChangedanaddressAcknowledgeda moment thatmattersTransferredto the MGREscl8 lineTalkedto aTalkerTook atransfer fromanotherdepartmentMade atransfer toan externalaccountLearnedsomethingnewWas able totake a callfrom start tofinish with notransferProvidedinformation onATM locationsand where tofind on siteUsed theFANstransferbreakdownlistFound ananswer inpinpointAsisstedsomeonewith apasswordresetConfirmedLODTsProvidedroutingnumberTalkedto aStudentTalkedto aDriverAskedpermissionbeforesending OTPAsked adiscoveryquestion toget to the rootof an issueTook acall fromsomeonein VAMade aninternalmoneytransferProvidedbranch locationinformation andwhere to findon siteOfferedSelfServiceAsked fora mentorforassitanceTalkedto aSkepticOfferedselfserviceIntroducedanotherassociate byname whencompleting awarm transferProvidedabalanceWalkedthroughaccountopeningProvidedaccountnumber andwhere to findin OLBChangedanaddress

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledged a moment that matters
  2. Transferred to the MGR Escl8 line
  3. Talked to a Talker
  4. Took a transfer from another department
  5. Made a transfer to an external account
  6. Learned something new
  7. Was able to take a call from start to finish with no transfer
  8. Provided information on ATM locations and where to find on site
  9. Used the FANs transfer breakdown list
  10. Found an answer in pinpoint
  11. Asissted someone with a password reset
  12. Confirmed LODTs
  13. Provided routing number
  14. Talked to a Student
  15. Talked to a Driver
  16. Asked permission before sending OTP
  17. Asked a discovery question to get to the root of an issue
  18. Took a call from someone in VA
  19. Made an internal money transfer
  20. Provided branch location information and where to find on site
  21. Offered Self Service
  22. Asked for a mentor for assitance
  23. Talked to a Skeptic
  24. Offered self service
  25. Introduced another associate by name when completing a warm transfer
  26. Provided a balance
  27. Walked through account opening
  28. Provided account number and where to find in OLB
  29. Changed an address