Made atransfer toan externalaccountProvidedbranch locationinformation andwhere to findon siteWalkedthroughaccountopeningMade aninternalmoneytransferLearnedsomethingnewAskedpermissionbeforesending OTPTalkedto aDriverFound ananswer inpinpointProvidedabalanceAcknowledgeda moment thatmattersTalkedto aStudentProvidedaccountnumber andwhere to findin OLBOfferedSelfServiceChangedanaddressAsked adiscoveryquestion toget to the rootof an issueProvidedinformation onATM locationsand where tofind on siteWas able totake a callfrom start tofinish with notransferTalkedto aTalkerTransferredto the MGREscl8 lineTook acall fromsomeonein VAAsisstedsomeonewith apasswordresetTalkedto aSkepticProvidedroutingnumberOfferedselfserviceUsed theFANstransferbreakdownlistConfirmedLODTsIntroducedanotherassociate byname whencompleting awarm transferTook atransfer fromanotherdepartmentAsked fora mentorforassitanceMade atransfer toan externalaccountProvidedbranch locationinformation andwhere to findon siteWalkedthroughaccountopeningMade aninternalmoneytransferLearnedsomethingnewAskedpermissionbeforesending OTPTalkedto aDriverFound ananswer inpinpointProvidedabalanceAcknowledgeda moment thatmattersTalkedto aStudentProvidedaccountnumber andwhere to findin OLBOfferedSelfServiceChangedanaddressAsked adiscoveryquestion toget to the rootof an issueProvidedinformation onATM locationsand where tofind on siteWas able totake a callfrom start tofinish with notransferTalkedto aTalkerTransferredto the MGREscl8 lineTook acall fromsomeonein VAAsisstedsomeonewith apasswordresetTalkedto aSkepticProvidedroutingnumberOfferedselfserviceUsed theFANstransferbreakdownlistConfirmedLODTsIntroducedanotherassociate byname whencompleting awarm transferTook atransfer fromanotherdepartmentAsked fora mentorforassitance

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a transfer to an external account
  2. Provided branch location information and where to find on site
  3. Walked through account opening
  4. Made an internal money transfer
  5. Learned something new
  6. Asked permission before sending OTP
  7. Talked to a Driver
  8. Found an answer in pinpoint
  9. Provided a balance
  10. Acknowledged a moment that matters
  11. Talked to a Student
  12. Provided account number and where to find in OLB
  13. Offered Self Service
  14. Changed an address
  15. Asked a discovery question to get to the root of an issue
  16. Provided information on ATM locations and where to find on site
  17. Was able to take a call from start to finish with no transfer
  18. Talked to a Talker
  19. Transferred to the MGR Escl8 line
  20. Took a call from someone in VA
  21. Asissted someone with a password reset
  22. Talked to a Skeptic
  23. Provided routing number
  24. Offered self service
  25. Used the FANs transfer breakdown list
  26. Confirmed LODTs
  27. Introduced another associate by name when completing a warm transfer
  28. Took a transfer from another department
  29. Asked for a mentor for assitance