(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked to a Driver
Asked for a mentor for assitance
Took a transfer from another department
Asissted someone with a password reset
Learned something new
Acknowledged a moment that matters
Talked to a Talker
Offered self service
Provided a balance
Provided branch location information and where to find on site
Provided account number and where to find in OLB
Was able to take a call from start to finish with no transfer
Changed an address
Offered Self Service
Introduced another associate by name when completing a warm transfer
Confirmed LODTs
Transferred to the MGR Escl8 line
Provided information on ATM locations and where to find on site
Made a transfer to an external account
Talked to a Student
Took a call from someone in VA
Provided routing number
Found an answer in pinpoint
Made an internal money transfer
Asked permission before sending OTP
Talked to a Skeptic
Used the FANs transfer breakdown list
Walked through account opening
Asked a discovery question to get to the root of an issue
