Made aninternalmoneytransferProvidedabalanceProvidedinformation onATM locationsand where tofind on siteIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceOfferedSelfServiceTalkedto aDriverFound ananswer inpinpointTalkedto aTalkerLearnedsomethingnewMade atransfer toan externalaccountProvidedbranch locationinformation andwhere to findon siteUsed theFANstransferbreakdownlistTook acall fromsomeonein VAProvidedroutingnumberProvidedaccountnumber andwhere to findin OLBTransferredto the MGREscl8 lineWalkedthroughaccountopeningTook atransfer fromanotherdepartmentWas able totake a callfrom start tofinish with notransferAsisstedsomeonewith apasswordresetAcknowledgeda moment thatmattersChangedanaddressOfferedselfserviceTalkedto aStudentConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueTalkedto aSkepticAskedpermissionbeforesending OTPMade aninternalmoneytransferProvidedabalanceProvidedinformation onATM locationsand where tofind on siteIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceOfferedSelfServiceTalkedto aDriverFound ananswer inpinpointTalkedto aTalkerLearnedsomethingnewMade atransfer toan externalaccountProvidedbranch locationinformation andwhere to findon siteUsed theFANstransferbreakdownlistTook acall fromsomeonein VAProvidedroutingnumberProvidedaccountnumber andwhere to findin OLBTransferredto the MGREscl8 lineWalkedthroughaccountopeningTook atransfer fromanotherdepartmentWas able totake a callfrom start tofinish with notransferAsisstedsomeonewith apasswordresetAcknowledgeda moment thatmattersChangedanaddressOfferedselfserviceTalkedto aStudentConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueTalkedto aSkepticAskedpermissionbeforesending OTP

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Made an internal money transfer
  2. Provided a balance
  3. Provided information on ATM locations and where to find on site
  4. Introduced another associate by name when completing a warm transfer
  5. Asked for a mentor for assitance
  6. Offered Self Service
  7. Talked to a Driver
  8. Found an answer in pinpoint
  9. Talked to a Talker
  10. Learned something new
  11. Made a transfer to an external account
  12. Provided branch location information and where to find on site
  13. Used the FANs transfer breakdown list
  14. Took a call from someone in VA
  15. Provided routing number
  16. Provided account number and where to find in OLB
  17. Transferred to the MGR Escl8 line
  18. Walked through account opening
  19. Took a transfer from another department
  20. Was able to take a call from start to finish with no transfer
  21. Asissted someone with a password reset
  22. Acknowledged a moment that matters
  23. Changed an address
  24. Offered self service
  25. Talked to a Student
  26. Confirmed LODTs
  27. Asked a discovery question to get to the root of an issue
  28. Talked to a Skeptic
  29. Asked permission before sending OTP