Found ananswer inpinpointAsisstedsomeonewith apasswordresetMade aninternalmoneytransferProvidedabalanceTransferredto the MGREscl8 lineOfferedSelfServiceProvidedroutingnumberAsked adiscoveryquestion toget to the rootof an issueProvidedaccountnumber andwhere to findin OLBAsked fora mentorforassitanceWas able totake a callfrom start tofinish with notransferChangedanaddressTalkedto aStudentConfirmedLODTsProvidedbranch locationinformation andwhere to findon siteTook acall fromsomeonein VAWalkedthroughaccountopeningTalkedto aTalkerMade atransfer toan externalaccountProvidedinformation onATM locationsand where tofind on siteLearnedsomethingnewUsed theFANstransferbreakdownlistAskedpermissionbeforesending OTPIntroducedanotherassociate byname whencompleting awarm transferAcknowledgeda moment thatmattersTalkedto aSkepticTook atransfer fromanotherdepartmentTalkedto aDriverOfferedselfserviceFound ananswer inpinpointAsisstedsomeonewith apasswordresetMade aninternalmoneytransferProvidedabalanceTransferredto the MGREscl8 lineOfferedSelfServiceProvidedroutingnumberAsked adiscoveryquestion toget to the rootof an issueProvidedaccountnumber andwhere to findin OLBAsked fora mentorforassitanceWas able totake a callfrom start tofinish with notransferChangedanaddressTalkedto aStudentConfirmedLODTsProvidedbranch locationinformation andwhere to findon siteTook acall fromsomeonein VAWalkedthroughaccountopeningTalkedto aTalkerMade atransfer toan externalaccountProvidedinformation onATM locationsand where tofind on siteLearnedsomethingnewUsed theFANstransferbreakdownlistAskedpermissionbeforesending OTPIntroducedanotherassociate byname whencompleting awarm transferAcknowledgeda moment thatmattersTalkedto aSkepticTook atransfer fromanotherdepartmentTalkedto aDriverOfferedselfservice

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found an answer in pinpoint
  2. Asissted someone with a password reset
  3. Made an internal money transfer
  4. Provided a balance
  5. Transferred to the MGR Escl8 line
  6. Offered Self Service
  7. Provided routing number
  8. Asked a discovery question to get to the root of an issue
  9. Provided account number and where to find in OLB
  10. Asked for a mentor for assitance
  11. Was able to take a call from start to finish with no transfer
  12. Changed an address
  13. Talked to a Student
  14. Confirmed LODTs
  15. Provided branch location information and where to find on site
  16. Took a call from someone in VA
  17. Walked through account opening
  18. Talked to a Talker
  19. Made a transfer to an external account
  20. Provided information on ATM locations and where to find on site
  21. Learned something new
  22. Used the FANs transfer breakdown list
  23. Asked permission before sending OTP
  24. Introduced another associate by name when completing a warm transfer
  25. Acknowledged a moment that matters
  26. Talked to a Skeptic
  27. Took a transfer from another department
  28. Talked to a Driver
  29. Offered self service