ProvidedroutingnumberProvidedaccountnumber andwhere to findin OLBAsked adiscoveryquestion toget to the rootof an issueWalkedthroughaccountopeningMade aninternalmoneytransferChangedanaddressOfferedselfserviceProvidedabalanceOfferedSelfServiceProvidedbranch locationinformation andwhere to findon siteTalkedto aDriverFound ananswer inpinpointTalkedto aStudentTook acall fromsomeonein VAProvidedinformation onATM locationsand where tofind on siteAskedpermissionbeforesending OTPTalkedto aSkepticWas able totake a callfrom start tofinish with notransferIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceAcknowledgeda moment thatmattersTalkedto aTalkerTook atransfer fromanotherdepartmentUsed theFANstransferbreakdownlistAsisstedsomeonewith apasswordresetMade atransfer toan externalaccountTransferredto the MGREscl8 lineConfirmedLODTsLearnedsomethingnewProvidedroutingnumberProvidedaccountnumber andwhere to findin OLBAsked adiscoveryquestion toget to the rootof an issueWalkedthroughaccountopeningMade aninternalmoneytransferChangedanaddressOfferedselfserviceProvidedabalanceOfferedSelfServiceProvidedbranch locationinformation andwhere to findon siteTalkedto aDriverFound ananswer inpinpointTalkedto aStudentTook acall fromsomeonein VAProvidedinformation onATM locationsand where tofind on siteAskedpermissionbeforesending OTPTalkedto aSkepticWas able totake a callfrom start tofinish with notransferIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceAcknowledgeda moment thatmattersTalkedto aTalkerTook atransfer fromanotherdepartmentUsed theFANstransferbreakdownlistAsisstedsomeonewith apasswordresetMade atransfer toan externalaccountTransferredto the MGREscl8 lineConfirmedLODTsLearnedsomethingnew

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided routing number
  2. Provided account number and where to find in OLB
  3. Asked a discovery question to get to the root of an issue
  4. Walked through account opening
  5. Made an internal money transfer
  6. Changed an address
  7. Offered self service
  8. Provided a balance
  9. Offered Self Service
  10. Provided branch location information and where to find on site
  11. Talked to a Driver
  12. Found an answer in pinpoint
  13. Talked to a Student
  14. Took a call from someone in VA
  15. Provided information on ATM locations and where to find on site
  16. Asked permission before sending OTP
  17. Talked to a Skeptic
  18. Was able to take a call from start to finish with no transfer
  19. Introduced another associate by name when completing a warm transfer
  20. Asked for a mentor for assitance
  21. Acknowledged a moment that matters
  22. Talked to a Talker
  23. Took a transfer from another department
  24. Used the FANs transfer breakdown list
  25. Asissted someone with a password reset
  26. Made a transfer to an external account
  27. Transferred to the MGR Escl8 line
  28. Confirmed LODTs
  29. Learned something new