Talkedto aDriverOfferedselfserviceProvidedinformation onATM locationsand where tofind on siteIntroducedanotherassociate byname whencompleting awarm transferLearnedsomethingnewAcknowledgeda moment thatmattersProvidedroutingnumberAskedpermissionbeforesending OTPConfirmedLODTsUsed theFANstransferbreakdownlistWalkedthroughaccountopeningTalkedto aSkepticChangedanaddressMade atransfer toan externalaccountProvidedaccountnumber andwhere to findin OLBProvidedabalanceAsked fora mentorforassitanceTalkedto aStudentTransferredto the MGREscl8 lineTook atransfer fromanotherdepartmentProvidedbranch locationinformation andwhere to findon siteFound ananswer inpinpointTalkedto aTalkerAsked adiscoveryquestion toget to the rootof an issueTook acall fromsomeonein VAMade aninternalmoneytransferWas able totake a callfrom start tofinish with notransferOfferedSelfServiceAsisstedsomeonewith apasswordresetTalkedto aDriverOfferedselfserviceProvidedinformation onATM locationsand where tofind on siteIntroducedanotherassociate byname whencompleting awarm transferLearnedsomethingnewAcknowledgeda moment thatmattersProvidedroutingnumberAskedpermissionbeforesending OTPConfirmedLODTsUsed theFANstransferbreakdownlistWalkedthroughaccountopeningTalkedto aSkepticChangedanaddressMade atransfer toan externalaccountProvidedaccountnumber andwhere to findin OLBProvidedabalanceAsked fora mentorforassitanceTalkedto aStudentTransferredto the MGREscl8 lineTook atransfer fromanotherdepartmentProvidedbranch locationinformation andwhere to findon siteFound ananswer inpinpointTalkedto aTalkerAsked adiscoveryquestion toget to the rootof an issueTook acall fromsomeonein VAMade aninternalmoneytransferWas able totake a callfrom start tofinish with notransferOfferedSelfServiceAsisstedsomeonewith apasswordreset

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a Driver
  2. Offered self service
  3. Provided information on ATM locations and where to find on site
  4. Introduced another associate by name when completing a warm transfer
  5. Learned something new
  6. Acknowledged a moment that matters
  7. Provided routing number
  8. Asked permission before sending OTP
  9. Confirmed LODTs
  10. Used the FANs transfer breakdown list
  11. Walked through account opening
  12. Talked to a Skeptic
  13. Changed an address
  14. Made a transfer to an external account
  15. Provided account number and where to find in OLB
  16. Provided a balance
  17. Asked for a mentor for assitance
  18. Talked to a Student
  19. Transferred to the MGR Escl8 line
  20. Took a transfer from another department
  21. Provided branch location information and where to find on site
  22. Found an answer in pinpoint
  23. Talked to a Talker
  24. Asked a discovery question to get to the root of an issue
  25. Took a call from someone in VA
  26. Made an internal money transfer
  27. Was able to take a call from start to finish with no transfer
  28. Offered Self Service
  29. Asissted someone with a password reset