OfferedselfserviceFound ananswer inpinpointMade aninternalmoneytransferTalkedto aDriverProvidedinformation onATM locationsand where tofind on siteMade atransfer toan externalaccountProvidedabalanceUsed theFANstransferbreakdownlistWalkedthroughaccountopeningTransferredto the MGREscl8 lineWas able totake a callfrom start tofinish with notransferOfferedSelfServiceTalkedto aTalkerAsisstedsomeonewith apasswordresetChangedanaddressIntroducedanotherassociate byname whencompleting awarm transferConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueTook atransfer fromanotherdepartmentProvidedaccountnumber andwhere to findin OLBTalkedto aSkepticAcknowledgeda moment thatmattersTalkedto aStudentLearnedsomethingnewAskedpermissionbeforesending OTPProvidedroutingnumberAsked fora mentorforassitanceProvidedbranch locationinformation andwhere to findon siteTook acall fromsomeonein VAOfferedselfserviceFound ananswer inpinpointMade aninternalmoneytransferTalkedto aDriverProvidedinformation onATM locationsand where tofind on siteMade atransfer toan externalaccountProvidedabalanceUsed theFANstransferbreakdownlistWalkedthroughaccountopeningTransferredto the MGREscl8 lineWas able totake a callfrom start tofinish with notransferOfferedSelfServiceTalkedto aTalkerAsisstedsomeonewith apasswordresetChangedanaddressIntroducedanotherassociate byname whencompleting awarm transferConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueTook atransfer fromanotherdepartmentProvidedaccountnumber andwhere to findin OLBTalkedto aSkepticAcknowledgeda moment thatmattersTalkedto aStudentLearnedsomethingnewAskedpermissionbeforesending OTPProvidedroutingnumberAsked fora mentorforassitanceProvidedbranch locationinformation andwhere to findon siteTook acall fromsomeonein VA

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered self service
  2. Found an answer in pinpoint
  3. Made an internal money transfer
  4. Talked to a Driver
  5. Provided information on ATM locations and where to find on site
  6. Made a transfer to an external account
  7. Provided a balance
  8. Used the FANs transfer breakdown list
  9. Walked through account opening
  10. Transferred to the MGR Escl8 line
  11. Was able to take a call from start to finish with no transfer
  12. Offered Self Service
  13. Talked to a Talker
  14. Asissted someone with a password reset
  15. Changed an address
  16. Introduced another associate by name when completing a warm transfer
  17. Confirmed LODTs
  18. Asked a discovery question to get to the root of an issue
  19. Took a transfer from another department
  20. Provided account number and where to find in OLB
  21. Talked to a Skeptic
  22. Acknowledged a moment that matters
  23. Talked to a Student
  24. Learned something new
  25. Asked permission before sending OTP
  26. Provided routing number
  27. Asked for a mentor for assitance
  28. Provided branch location information and where to find on site
  29. Took a call from someone in VA