Transferredto the MGREscl8 lineProvidedroutingnumberFound ananswer inpinpointProvidedbranch locationinformation andwhere to findon siteProvidedinformation onATM locationsand where tofind on siteConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueProvidedabalanceTalkedto aTalkerWalkedthroughaccountopeningUsed theFANstransferbreakdownlistTook atransfer fromanotherdepartmentLearnedsomethingnewProvidedaccountnumber andwhere to findin OLBOfferedSelfServiceMade atransfer toan externalaccountTalkedto aDriverTalkedto aSkepticTalkedto aStudentAskedpermissionbeforesending OTPOfferedselfserviceWas able totake a callfrom start tofinish with notransferChangedanaddressIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceAcknowledgeda moment thatmattersTook acall fromsomeonein VAMade aninternalmoneytransferAsisstedsomeonewith apasswordresetTransferredto the MGREscl8 lineProvidedroutingnumberFound ananswer inpinpointProvidedbranch locationinformation andwhere to findon siteProvidedinformation onATM locationsand where tofind on siteConfirmedLODTsAsked adiscoveryquestion toget to the rootof an issueProvidedabalanceTalkedto aTalkerWalkedthroughaccountopeningUsed theFANstransferbreakdownlistTook atransfer fromanotherdepartmentLearnedsomethingnewProvidedaccountnumber andwhere to findin OLBOfferedSelfServiceMade atransfer toan externalaccountTalkedto aDriverTalkedto aSkepticTalkedto aStudentAskedpermissionbeforesending OTPOfferedselfserviceWas able totake a callfrom start tofinish with notransferChangedanaddressIntroducedanotherassociate byname whencompleting awarm transferAsked fora mentorforassitanceAcknowledgeda moment thatmattersTook acall fromsomeonein VAMade aninternalmoneytransferAsisstedsomeonewith apasswordreset

fasci - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Transferred to the MGR Escl8 line
  2. Provided routing number
  3. Found an answer in pinpoint
  4. Provided branch location information and where to find on site
  5. Provided information on ATM locations and where to find on site
  6. Confirmed LODTs
  7. Asked a discovery question to get to the root of an issue
  8. Provided a balance
  9. Talked to a Talker
  10. Walked through account opening
  11. Used the FANs transfer breakdown list
  12. Took a transfer from another department
  13. Learned something new
  14. Provided account number and where to find in OLB
  15. Offered Self Service
  16. Made a transfer to an external account
  17. Talked to a Driver
  18. Talked to a Skeptic
  19. Talked to a Student
  20. Asked permission before sending OTP
  21. Offered self service
  22. Was able to take a call from start to finish with no transfer
  23. Changed an address
  24. Introduced another associate by name when completing a warm transfer
  25. Asked for a mentor for assitance
  26. Acknowledged a moment that matters
  27. Took a call from someone in VA
  28. Made an internal money transfer
  29. Asissted someone with a password reset