(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Relationship
rNPS
Coaching
Beta- How we are testing and learning about the NPS
Elevation
Passives-
Scale
(7-8)
Outer Loop- receives and handles elevations
Journey Teams- identifies processes, policies and products that need improvement
Huddle
Promoters-
Scale
(9-10)
Work Practices includes huddles,
coaching, call backs and elevations
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Transactional tNPS
Customer Advocacy
Roll Out- effort to bring the NPS to all frontline
employees
