(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complains about how long they waited
Talks so loud you have to turn down the volume
Says that we double charged them and they want a refund.
Call says they will contact their attorney
Customer is in a hurry
Gets angry because they have to be transferred
Customer has a long difficult name and doesn't have their policy number with them
Customer having other conversations while on the phone with you
Customer goes ham for no reason
Gives you wrong address and blames you for it
Angry because their card declined.
Calls to negotiate when they will make a payment
Calling while driving
Gives you the song of HU
Cant tell the difference between a charge and a refund.
Starts talking over your opening gives long story without policy number
They don't want to verify their information
Dogs barking or talking to their pets in baby voice.
Calling on policy they arent authorized on and angry because they paid for it
Calling for AARP
Gives long venting rant about how their credit card was stolen/ fraud on CC
