(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gets angry because they have to be transferred
Customer goes ham for no reason
Calls to negotiate when they will make a payment
Calling while driving
Gives long venting rant about how their credit card was stolen/ fraud on CC
Complains about how long they waited
Customer is in a hurry
Starts talking over your opening gives long story without policy number
Customer has a long difficult name and doesn't have their policy number with them
chewing gum or eating in your ear
Cant tell the difference between a charge and a refund.
Gives you wrong address and blames you for it
Spouse coaches on address and gets angry
They don't want to verify their information
Gives you the song of HU
Talks so loud you have to turn down the volume
Customer having other conversations while on the phone with you
Angry because their card declined.
Dogs barking or talking to their pets in baby voice.
Says that we double charged them and they want a refund.
Call says they will contact their attorney
Starts talking about Politics/ religion
Calling for AARP
Calling on policy they arent authorized on and angry because they paid for it
