Cant tell thedifferencebetween acharge and arefund.Calling on policythey arentauthorized on andangry becausethey paid for itCustomer has along difficult nameand doesn't havetheir policynumber with themAngrybecausetheir carddeclined.Spousecoaches onaddress andgets angryCall saysthey willcontact theirattorneyStarts talkingaboutPolitics/religionStarts talkingover youropening giveslong storywithout policynumberCallingwhiledrivingCalls tonegotiatewhen theywill make apaymentCustomeris in ahurryCallingforAARPchewinggum oreating inyour earThey don'twant toverify theirinformationSays that wedoublecharged themand they wanta refund.Complainsabout howlong theywaitedCustomergoes hamfor noreasonGives longventing rantabout how theircredit card wasstolen/ fraud onCCGives youwrongaddress andblames youfor itDogsbarking ortalking totheir pets inbaby voice.Customerhaving otherconversationswhile on thephone with youGives youthe songof HUTalks so loudyou have toturn downthe volumeGets angrybecausethey have tobetransferredCant tell thedifferencebetween acharge and arefund.Calling on policythey arentauthorized on andangry becausethey paid for itCustomer has along difficult nameand doesn't havetheir policynumber with themAngrybecausetheir carddeclined.Spousecoaches onaddress andgets angryCall saysthey willcontact theirattorneyStarts talkingaboutPolitics/religionStarts talkingover youropening giveslong storywithout policynumberCallingwhiledrivingCalls tonegotiatewhen theywill make apaymentCustomeris in ahurryCallingforAARPchewinggum oreating inyour earThey don'twant toverify theirinformationSays that wedoublecharged themand they wanta refund.Complainsabout howlong theywaitedCustomergoes hamfor noreasonGives longventing rantabout how theircredit card wasstolen/ fraud onCCGives youwrongaddress andblames youfor itDogsbarking ortalking totheir pets inbaby voice.Customerhaving otherconversationswhile on thephone with youGives youthe songof HUTalks so loudyou have toturn downthe volumeGets angrybecausethey have tobetransferred

Rude Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cant tell the difference between a charge and a refund.
  2. Calling on policy they arent authorized on and angry because they paid for it
  3. Customer has a long difficult name and doesn't have their policy number with them
  4. Angry because their card declined.
  5. Spouse coaches on address and gets angry
  6. Call says they will contact their attorney
  7. Starts talking about Politics/ religion
  8. Starts talking over your opening gives long story without policy number
  9. Calling while driving
  10. Calls to negotiate when they will make a payment
  11. Customer is in a hurry
  12. Calling for AARP
  13. chewing gum or eating in your ear
  14. They don't want to verify their information
  15. Says that we double charged them and they want a refund.
  16. Complains about how long they waited
  17. Customer goes ham for no reason
  18. Gives long venting rant about how their credit card was stolen/ fraud on CC
  19. Gives you wrong address and blames you for it
  20. Dogs barking or talking to their pets in baby voice.
  21. Customer having other conversations while on the phone with you
  22. Gives you the song of HU
  23. Talks so loud you have to turn down the volume
  24. Gets angry because they have to be transferred