(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call says they will contact their attorney
Complains about how long they waited
Talks so loud you have to turn down the volume
Gives long venting rant about how their credit card was stolen/ fraud on CC
Customer goes ham for no reason
Calls to negotiate when they will make a payment
Cant tell the difference between a charge and a refund.
Starts talking over your opening gives long story without policy number
Gets angry because they have to be transferred
Calling while driving
Gives you the song of HU
Dogs barking or talking to their pets in baby voice.
Says that we double charged them and they want a refund.
Starts talking about Politics/ religion
Customer having other conversations while on the phone with you
Spouse coaches on address and gets angry
Customer has a long difficult name and doesn't have their policy number with them
Customer is in a hurry
They don't want to verify their information
chewing gum or eating in your ear
Angry because their card declined.
Calling on policy they arent authorized on and angry because they paid for it
