(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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chewing gum or eating in your ear
Customer has a long difficult name and doesn't have their policy number with them
Complains about how long they waited
Calling for AARP
Calling on policy they arent authorized on and angry because they paid for it
Cant tell the difference between a charge and a refund.
Customer having other conversations while on the phone with you
Starts talking over your opening gives long story without policy number
Says that we double charged them and they want a refund.
Gives you wrong address and blames you for it
Talks so loud you have to turn down the volume
They don't want to verify their information
Starts talking about Politics/ religion
Gets angry because they have to be transferred
Customer is in a hurry
Call says they will contact their attorney
Customer goes ham for no reason
Calling while driving
Gives you the song of HU
Gives long venting rant about how their credit card was stolen/ fraud on CC
Angry because their card declined.
Spouse coaches on address and gets angry
Dogs barking or talking to their pets in baby voice.
