This bingo card has a free space and 24 words: Cant tell the difference between a charge and a refund., chewing gum or eating in your ear, Calling while driving, Dogs barking or talking to their pets in baby voice., Angry because their card declined., Calling on policy they arent authorized on and angry because they paid for it, Calling for AARP, Gives you wrong address and blames you for it, They don't want to verify their information, Complains about how long they waited, Customer having other conversations while on the phone with you, Says that we double charged them and they want a refund., Customer has a long difficult name and doesn't have their policy number with them, Starts talking over your opening gives long story without policy number, Gives long venting rant about how their credit card was stolen/ fraud on CC, Starts talking about Politics/ religion, Gives you the song of HU, Spouse coaches on address and gets angry, Call says they will contact their attorney, Calls to negotiate when they will make a payment, Customer is in a hurry, Talks so loud you have to turn down the volume, Customer goes ham for no reason and Gets angry because they have to be transferred.
Level Office Main Line Bingo | CSC Bingo | Call Center BINGO | STUFF YOU HEAR ON THE PHONE AT WORK | February Bingo
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