psst what isyour secretpasswordwindowVER-ROOMNew contact,then select theappropriatechannel typeplease proceed byperforming KYC outsideof Quest. – Then selectKYC outside of quest.Select External systemselect VERID in thedrop down.TCSaccountprofileTCScustomerprofileMaybeVerificationPanel foraddresschangeBy selecting“YES” to Is thisa third partycall in the thirdparty sectionNOYESR2D2thepasscodepanel(comments)Manually trigger (byselecting high riskauthentication) orthrough the procedureitself (i.e. systemtriggered: real timeservicing such asperforming an addresschange)change contactinfo, adding arestriction,removing stop,transfer fundsacross customera speak will populate whichwill say I am sorry, but I amunable to confirm your identitywith the information provided.Will you allow me yo retrievepublic record information sothat I may confirm youridentity. Based upon the statusobtained frPopulateButtonsKYC AlertindicatorverificationpasscodethingamabobthesearchfieldsClient personal infosuch as name, gender,age, SSN and list ofaccounts. You can alsoview any recentinteractions the clienthas had in quest and orwithin CE desktopIt does not generate.You can get into theclients profile. Besure not to releaseany account specificinformation to a thirdparty.I apologize, I wasunable to authenticateyou at this time. Wecannot service youfurther. Please call backwhen you have yourinformation of visit thenearest branchFor securityreasons, canyou pleaseprovide…KYC threetimesfailureindicatorpsst what isyour secretpasswordwindowVER-ROOMNew contact,then select theappropriatechannel typeplease proceed byperforming KYC outsideof Quest. – Then selectKYC outside of quest.Select External systemselect VERID in thedrop down.TCSaccountprofileTCScustomerprofileMaybeVerificationPanel foraddresschangeBy selecting“YES” to Is thisa third partycall in the thirdparty sectionNOYESR2D2thepasscodepanel(comments)Manually trigger (byselecting high riskauthentication) orthrough the procedureitself (i.e. systemtriggered: real timeservicing such asperforming an addresschange)change contactinfo, adding arestriction,removing stop,transfer fundsacross customera speak will populate whichwill say I am sorry, but I amunable to confirm your identitywith the information provided.Will you allow me yo retrievepublic record information sothat I may confirm youridentity. Based upon the statusobtained frPopulateButtonsKYC AlertindicatorverificationpasscodethingamabobthesearchfieldsClient personal infosuch as name, gender,age, SSN and list ofaccounts. You can alsoview any recentinteractions the clienthas had in quest and orwithin CE desktopIt does not generate.You can get into theclients profile. Besure not to releaseany account specificinformation to a thirdparty.I apologize, I wasunable to authenticateyou at this time. Wecannot service youfurther. Please call backwhen you have yourinformation of visit thenearest branchFor securityreasons, canyou pleaseprovide…KYC threetimesfailureindicator

Quest KYC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. psst what is your secret password window
  2. VER-ROOM
  3. New contact, then select the appropriate channel type
  4. please proceed by performing KYC outside of Quest. – Then select KYC outside of quest. Select External system select VERID in the drop down.
  5. TCS account profile
  6. TCS customer profile
  7. Maybe
  8. Verification Panel for address change
  9. By selecting “YES” to Is this a third party call in the third party section
  10. NO
  11. YES
  12. R2D2
  13. the passcode panel (comments)
  14. Manually trigger (by selecting high risk authentication) or through the procedure itself (i.e. system triggered: real time servicing such as performing an address change)
  15. change contact info, adding a restriction, removing stop, transfer funds across customer
  16. a speak will populate which will say I am sorry, but I am unable to confirm your identity with the information provided. Will you allow me yo retrieve public record information so that I may confirm your identity. Based upon the status obtained fr
  17. Populate Buttons
  18. KYC Alert indicator verification passcode thingamabob
  19. the search fields
  20. Client personal info such as name, gender, age, SSN and list of accounts. You can also view any recent interactions the client has had in quest and or within CE desktop
  21. It does not generate. You can get into the clients profile. Be sure not to release any account specific information to a third party.
  22. I apologize, I was unable to authenticate you at this time. We cannot service you further. Please call back when you have your information of visit the nearest branch
  23. For security reasons, can you please provide…
  24. KYC three times failure indicator