(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I would be upset too
That's absolutely understandable
I understand you are worried about receiving your order on time. I would feel that too.
I want to get to the bottom of this just as much as you do
I'm so glad you contacted us about that, it's important that we get it fixed
Thank you for remaining so positive
It's totally natural that you would feel this way
I'm sorry for the delay...thank you so much for your patience
I'm so disappointed to hear your parcel hasn't reached you yet
Don't worry, I often make that mistake myself
I'm sorry you've had to call multiple times about the same issue
I can see this is a horrible time for you
Let me see if I can resolve this for you
I want to help as much as possible, do you mind if I ask you a few more questions?
I can understand why you are so angry/ frustrated
I can only imagine what you must be going through
I would be asking the same questions as you are
I'm sorry for the inconvenience
That sounds really difficult, can you tell me more about...
I'm so sorry that's happened to you
I will do everything possible to help you out
You must have felt so...
I've had something like this happen before - I know how frustrating it can feel
