(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I can understand why you are so angry/ frustrated
Don't worry, I often make that mistake myself
I understand you are worried about receiving your order on time. I would feel that too.
I'm so disappointed to hear your parcel hasn't reached you yet
I can see this is a horrible time for you
I'm so glad you contacted us about that, it's important that we get it fixed
I want to get to the bottom of this just as much as you do
I've had something like this happen before - I know how frustrating it can feel
That's absolutely understandable
I want to help as much as possible, do you mind if I ask you a few more questions?
Let me see if I can resolve this for you
I'm so sorry that's happened to you
I'm sorry for the inconvenience
I'm sorry you've had to call multiple times about the same issue
I'm sorry for the delay...thank you so much for your patience
It's totally natural that you would feel this way
I can only imagine what you must be going through
I will do everything possible to help you out
Thank you for remaining so positive
You must have felt so...
I would be upset too
I am sorry you are going through this
That sounds really difficult, can you tell me more about...
