(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm sorry for the inconvenience
That's absolutely understandable
It's totally natural that you would feel this way
I'm so glad you contacted us about that, it's important that we get it fixed
I'm so sorry that's happened to you
Let me see if I can resolve this for you
I understand you are worried about receiving your order on time. I would feel that too.
I would be upset too
I would be asking the same questions as you are
I'm so disappointed to hear your parcel hasn't reached you yet
I want to get to the bottom of this just as much as you do
That sounds really difficult, can you tell me more about...
I can see this is a horrible time for you
I will do everything possible to help you out
I can understand why you are so angry/ frustrated
Thank you for remaining so positive
You must have felt so...
I am sorry you are going through this
I can only imagine what you must be going through
I'm sorry you've had to call multiple times about the same issue
I've had something like this happen before - I know how frustrating it can feel
I want to help as much as possible, do you mind if I ask you a few more questions?
I'm sorry for the delay...thank you so much for your patience
