(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm so glad you contacted us about that, it's important that we get it fixed
I'm sorry for the delay...thank you so much for your patience
I understand you are worried about receiving your order on time. I would feel that too.
I can see this is a horrible time for you
I'm so disappointed to hear your parcel hasn't reached you yet
I'm sorry you've had to call multiple times about the same issue
I can only imagine what you must be going through
You must have felt so...
Thank you for remaining so positive
I've had something like this happen before - I know how frustrating it can feel
Let me see if I can resolve this for you
I can understand why you are so angry/ frustrated
That sounds really difficult, can you tell me more about...
I would be upset too
That's absolutely understandable
I will do everything possible to help you out
I'm so sorry that's happened to you
I want to get to the bottom of this just as much as you do
I am sorry you are going through this
Don't worry, I often make that mistake myself
It's totally natural that you would feel this way
I would be asking the same questions as you are
I'm sorry for the inconvenience
I want to help as much as possible, do you mind if I ask you a few more questions?
