(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Don't worry, I often make that mistake myself
I'm so disappointed to hear your parcel hasn't reached you yet
You must have felt so...
I can only imagine what you must be going through
That's absolutely understandable
I want to get to the bottom of this just as much as you do
Let me see if I can resolve this for you
I would be asking the same questions as you are
I've had something like this happen before - I know how frustrating it can feel
I'm so glad you contacted us about that, it's important that we get it fixed
I'm sorry you've had to call multiple times about the same issue
That sounds really difficult, can you tell me more about...
I am sorry you are going through this
I'm sorry for the inconvenience
It's totally natural that you would feel this way
Thank you for remaining so positive
I want to help as much as possible, do you mind if I ask you a few more questions?
I can see this is a horrible time for you
I'm sorry for the delay...thank you so much for your patience
I can understand why you are so angry/ frustrated
I understand you are worried about receiving your order on time. I would feel that too.
