Membermoved OOA- termaccountApplicantwants tochangeeffectivedateMemberreceived abookkeeperemail/letterMemberwants toadd aspouseProspectivemember'sapp isexpiredMemberwants toadddentalMemberrequestsfuturetermMemberwants tochangeplansMemberwants toremovedentalMembermoving fromDirect toFFE or viceversaAddressupdate -crosswalkneededMemberwants toaddnewbornMemberwants toremovespouseMemberrequestsretroterminationMemberchecking ifwe've gottentheirapp/formMembersubmittedIOE appMemberwants toremovechild(ren)Memberwants tovoid perfree lookParent wantsto apply forchild-onlycoverageMember madea mistake ontheir form andneeds tocorrect itApplicantwants toenroll but hasno QE/QE isexpiredAddressupdate - nocrosswalkneededMember wantsdental for onlysome coveredmembers, notallWA DirectmembercallsMembercalling dueto dependentaging out (21or 26)Membermoved OOA- termaccountApplicantwants tochangeeffectivedateMemberreceived abookkeeperemail/letterMemberwants toadd aspouseProspectivemember'sapp isexpiredMemberwants toadddentalMemberrequestsfuturetermMemberwants tochangeplansMemberwants toremovedentalMembermoving fromDirect toFFE or viceversaAddressupdate -crosswalkneededMemberwants toaddnewbornMemberwants toremovespouseMemberrequestsretroterminationMemberchecking ifwe've gottentheirapp/formMembersubmittedIOE appMemberwants toremovechild(ren)Memberwants tovoid perfree lookParent wantsto apply forchild-onlycoverageMember madea mistake ontheir form andneeds tocorrect itApplicantwants toenroll but hasno QE/QE isexpiredAddressupdate - nocrosswalkneededMember wantsdental for onlysome coveredmembers, notallWA DirectmembercallsMembercalling dueto dependentaging out (21or 26)

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member moved OOA - term account
  2. Applicant wants to change effective date
  3. Member received a bookkeeper email/letter
  4. Member wants to add a spouse
  5. Prospective member's app is expired
  6. Member wants to add dental
  7. Member requests future term
  8. Member wants to change plans
  9. Member wants to remove dental
  10. Member moving from Direct to FFE or vice versa
  11. Address update - crosswalk needed
  12. Member wants to add newborn
  13. Member wants to remove spouse
  14. Member requests retro termination
  15. Member checking if we've gotten their app/form
  16. Member submitted IOE app
  17. Member wants to remove child(ren)
  18. Member wants to void per free look
  19. Parent wants to apply for child-only coverage
  20. Member made a mistake on their form and needs to correct it
  21. Applicant wants to enroll but has no QE/QE is expired
  22. Address update - no crosswalk needed
  23. Member wants dental for only some covered members, not all
  24. WA Direct member calls
  25. Member calling due to dependent aging out (21 or 26)