Memberchecking ifwe've gottentheirapp/formMemberwants toremovechild(ren)Prospectivemember'sapp isexpiredWA DirectmembercallsMemberwants toadd aspouseParent wantsto apply forchild-onlycoverageMemberrequestsfuturetermMembersubmittedIOE appAddressupdate - nocrosswalkneededMemberwants tovoid perfree lookMembermoving fromDirect toFFE or viceversaMemberrequestsretroterminationMemberwants tochangeplansMemberwants toaddnewbornMemberreceived abookkeeperemail/letterMember wantsdental for onlysome coveredmembers, notallMemberwants toadddentalAddressupdate -crosswalkneededMembercalling dueto dependentaging out (21or 26)Memberwants toremovespouseApplicantwants toenroll but hasno QE/QE isexpiredApplicantwants tochangeeffectivedateMemberwants toremovedentalMembermoved OOA- termaccountMember madea mistake ontheir form andneeds tocorrect itMemberchecking ifwe've gottentheirapp/formMemberwants toremovechild(ren)Prospectivemember'sapp isexpiredWA DirectmembercallsMemberwants toadd aspouseParent wantsto apply forchild-onlycoverageMemberrequestsfuturetermMembersubmittedIOE appAddressupdate - nocrosswalkneededMemberwants tovoid perfree lookMembermoving fromDirect toFFE or viceversaMemberrequestsretroterminationMemberwants tochangeplansMemberwants toaddnewbornMemberreceived abookkeeperemail/letterMember wantsdental for onlysome coveredmembers, notallMemberwants toadddentalAddressupdate -crosswalkneededMembercalling dueto dependentaging out (21or 26)Memberwants toremovespouseApplicantwants toenroll but hasno QE/QE isexpiredApplicantwants tochangeeffectivedateMemberwants toremovedentalMembermoved OOA- termaccountMember madea mistake ontheir form andneeds tocorrect it

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member checking if we've gotten their app/form
  2. Member wants to remove child(ren)
  3. Prospective member's app is expired
  4. WA Direct member calls
  5. Member wants to add a spouse
  6. Parent wants to apply for child-only coverage
  7. Member requests future term
  8. Member submitted IOE app
  9. Address update - no crosswalk needed
  10. Member wants to void per free look
  11. Member moving from Direct to FFE or vice versa
  12. Member requests retro termination
  13. Member wants to change plans
  14. Member wants to add newborn
  15. Member received a bookkeeper email/letter
  16. Member wants dental for only some covered members, not all
  17. Member wants to add dental
  18. Address update - crosswalk needed
  19. Member calling due to dependent aging out (21 or 26)
  20. Member wants to remove spouse
  21. Applicant wants to enroll but has no QE/QE is expired
  22. Applicant wants to change effective date
  23. Member wants to remove dental
  24. Member moved OOA - term account
  25. Member made a mistake on their form and needs to correct it