(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Applicant wants to enroll but has no QE/QE is expired
Member wants to change plans
Member wants to remove spouse
Member calling due to dependent aging out (21 or 26)
Member checking if we've gotten their app/form
Prospective member's app is expired
Member requests future term
Member wants to add dental
Member wants to remove dental
Member wants dental for only some covered members, not all
Address update - crosswalk needed
Address update - no crosswalk needed
Member wants to remove child(ren)
Member received a bookkeeper email/letter
Member wants to add a spouse
Member moved OOA - term account
Parent wants to apply for child-only coverage
Applicant wants to change effective date
Member made a mistake on their form and needs to correct it