MembersubmittedIOE appMemberchecking ifwe've gottentheirapp/formMemberwants tochangeplansMemberreceived abookkeeperemail/letterMemberwants toadddentalProspectivemember'sapp isexpiredMemberrequestsfuturetermMemberrequestsretroterminationApplicantwants tochangeeffectivedateAddressupdate -crosswalkneededMemberwants toadd aspouseMembermoved OOA- termaccountMembercalling dueto dependentaging out (21or 26)Member wantsdental for onlysome coveredmembers, notallMembermoving fromDirect toFFE or viceversaWA DirectmembercallsMemberwants toremovespouseMember madea mistake ontheir form andneeds tocorrect itMemberwants tovoid perfree lookMemberwants toremovedentalParent wantsto apply forchild-onlycoverageAddressupdate - nocrosswalkneededApplicantwants toenroll but hasno QE/QE isexpiredMemberwants toaddnewbornMemberwants toremovechild(ren)MembersubmittedIOE appMemberchecking ifwe've gottentheirapp/formMemberwants tochangeplansMemberreceived abookkeeperemail/letterMemberwants toadddentalProspectivemember'sapp isexpiredMemberrequestsfuturetermMemberrequestsretroterminationApplicantwants tochangeeffectivedateAddressupdate -crosswalkneededMemberwants toadd aspouseMembermoved OOA- termaccountMembercalling dueto dependentaging out (21or 26)Member wantsdental for onlysome coveredmembers, notallMembermoving fromDirect toFFE or viceversaWA DirectmembercallsMemberwants toremovespouseMember madea mistake ontheir form andneeds tocorrect itMemberwants tovoid perfree lookMemberwants toremovedentalParent wantsto apply forchild-onlycoverageAddressupdate - nocrosswalkneededApplicantwants toenroll but hasno QE/QE isexpiredMemberwants toaddnewbornMemberwants toremovechild(ren)

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member submitted IOE app
  2. Member checking if we've gotten their app/form
  3. Member wants to change plans
  4. Member received a bookkeeper email/letter
  5. Member wants to add dental
  6. Prospective member's app is expired
  7. Member requests future term
  8. Member requests retro termination
  9. Applicant wants to change effective date
  10. Address update - crosswalk needed
  11. Member wants to add a spouse
  12. Member moved OOA - term account
  13. Member calling due to dependent aging out (21 or 26)
  14. Member wants dental for only some covered members, not all
  15. Member moving from Direct to FFE or vice versa
  16. WA Direct member calls
  17. Member wants to remove spouse
  18. Member made a mistake on their form and needs to correct it
  19. Member wants to void per free look
  20. Member wants to remove dental
  21. Parent wants to apply for child-only coverage
  22. Address update - no crosswalk needed
  23. Applicant wants to enroll but has no QE/QE is expired
  24. Member wants to add newborn
  25. Member wants to remove child(ren)