Member madea mistake ontheir form andneeds tocorrect itMembercalling dueto dependentaging out (21or 26)Prospectivemember'sapp isexpiredMemberrequestsfuturetermMemberwants toadd aspouseMemberwants toaddnewbornAddressupdate - nocrosswalkneededAddressupdate -crosswalkneededMemberwants tovoid perfree lookMemberwants tochangeplansMembersubmittedIOE appMemberwants toremovechild(ren)Member wantsdental for onlysome coveredmembers, notallMemberwants toremovedentalMemberreceived abookkeeperemail/letterApplicantwants tochangeeffectivedateMemberwants toadddentalMemberchecking ifwe've gottentheirapp/formMembermoved OOA- termaccountParent wantsto apply forchild-onlycoverageMemberwants toremovespouseApplicantwants toenroll but hasno QE/QE isexpiredMembermoving fromDirect toFFE or viceversaMemberrequestsretroterminationWA DirectmembercallsMember madea mistake ontheir form andneeds tocorrect itMembercalling dueto dependentaging out (21or 26)Prospectivemember'sapp isexpiredMemberrequestsfuturetermMemberwants toadd aspouseMemberwants toaddnewbornAddressupdate - nocrosswalkneededAddressupdate -crosswalkneededMemberwants tovoid perfree lookMemberwants tochangeplansMembersubmittedIOE appMemberwants toremovechild(ren)Member wantsdental for onlysome coveredmembers, notallMemberwants toremovedentalMemberreceived abookkeeperemail/letterApplicantwants tochangeeffectivedateMemberwants toadddentalMemberchecking ifwe've gottentheirapp/formMembermoved OOA- termaccountParent wantsto apply forchild-onlycoverageMemberwants toremovespouseApplicantwants toenroll but hasno QE/QE isexpiredMembermoving fromDirect toFFE or viceversaMemberrequestsretroterminationWA Directmembercalls

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member made a mistake on their form and needs to correct it
  2. Member calling due to dependent aging out (21 or 26)
  3. Prospective member's app is expired
  4. Member requests future term
  5. Member wants to add a spouse
  6. Member wants to add newborn
  7. Address update - no crosswalk needed
  8. Address update - crosswalk needed
  9. Member wants to void per free look
  10. Member wants to change plans
  11. Member submitted IOE app
  12. Member wants to remove child(ren)
  13. Member wants dental for only some covered members, not all
  14. Member wants to remove dental
  15. Member received a bookkeeper email/letter
  16. Applicant wants to change effective date
  17. Member wants to add dental
  18. Member checking if we've gotten their app/form
  19. Member moved OOA - term account
  20. Parent wants to apply for child-only coverage
  21. Member wants to remove spouse
  22. Applicant wants to enroll but has no QE/QE is expired
  23. Member moving from Direct to FFE or vice versa
  24. Member requests retro termination
  25. WA Direct member calls