Memberwants toremovespouseMemberwants tochangeplansMemberwants toremovedentalMember wantsdental for onlysome coveredmembers, notallMemberwants toadd aspouseMemberwants toremovechild(ren)MembersubmittedIOE appMembermoved OOA- termaccountParent wantsto apply forchild-onlycoverageMemberrequestsretroterminationAddressupdate -crosswalkneededMember madea mistake ontheir form andneeds tocorrect itMemberwants toadddentalMembermoving fromDirect toFFE or viceversaProspectivemember'sapp isexpiredMemberwants tovoid perfree lookWA DirectmembercallsMemberwants toaddnewbornMemberrequestsfuturetermApplicantwants toenroll but hasno QE/QE isexpiredApplicantwants tochangeeffectivedateMemberreceived abookkeeperemail/letterMembercalling dueto dependentaging out (21or 26)Addressupdate - nocrosswalkneededMemberchecking ifwe've gottentheirapp/formMemberwants toremovespouseMemberwants tochangeplansMemberwants toremovedentalMember wantsdental for onlysome coveredmembers, notallMemberwants toadd aspouseMemberwants toremovechild(ren)MembersubmittedIOE appMembermoved OOA- termaccountParent wantsto apply forchild-onlycoverageMemberrequestsretroterminationAddressupdate -crosswalkneededMember madea mistake ontheir form andneeds tocorrect itMemberwants toadddentalMembermoving fromDirect toFFE or viceversaProspectivemember'sapp isexpiredMemberwants tovoid perfree lookWA DirectmembercallsMemberwants toaddnewbornMemberrequestsfuturetermApplicantwants toenroll but hasno QE/QE isexpiredApplicantwants tochangeeffectivedateMemberreceived abookkeeperemail/letterMembercalling dueto dependentaging out (21or 26)Addressupdate - nocrosswalkneededMemberchecking ifwe've gottentheirapp/form

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member wants to remove spouse
  2. Member wants to change plans
  3. Member wants to remove dental
  4. Member wants dental for only some covered members, not all
  5. Member wants to add a spouse
  6. Member wants to remove child(ren)
  7. Member submitted IOE app
  8. Member moved OOA - term account
  9. Parent wants to apply for child-only coverage
  10. Member requests retro termination
  11. Address update - crosswalk needed
  12. Member made a mistake on their form and needs to correct it
  13. Member wants to add dental
  14. Member moving from Direct to FFE or vice versa
  15. Prospective member's app is expired
  16. Member wants to void per free look
  17. WA Direct member calls
  18. Member wants to add newborn
  19. Member requests future term
  20. Applicant wants to enroll but has no QE/QE is expired
  21. Applicant wants to change effective date
  22. Member received a bookkeeper email/letter
  23. Member calling due to dependent aging out (21 or 26)
  24. Address update - no crosswalk needed
  25. Member checking if we've gotten their app/form