Memberwants toremovechild(ren)MembersubmittedIOE appMemberwants toremovespouseMemberreceived abookkeeperemail/letterMember wantsdental for onlysome coveredmembers, notallMembermoved OOA- termaccountMemberwants tochangeplansMemberwants toadddentalMemberwants toadd aspouseApplicantwants tochangeeffectivedateMemberwants toremovedentalMemberrequestsretroterminationMember madea mistake ontheir form andneeds tocorrect itAddressupdate -crosswalkneededMemberrequestsfuturetermApplicantwants toenroll but hasno QE/QE isexpiredMemberwants tovoid perfree lookParent wantsto apply forchild-onlycoverageMemberwants toaddnewbornAddressupdate - nocrosswalkneededWA DirectmembercallsMembercalling dueto dependentaging out (21or 26)Membermoving fromDirect toFFE or viceversaProspectivemember'sapp isexpiredMemberchecking ifwe've gottentheirapp/formMemberwants toremovechild(ren)MembersubmittedIOE appMemberwants toremovespouseMemberreceived abookkeeperemail/letterMember wantsdental for onlysome coveredmembers, notallMembermoved OOA- termaccountMemberwants tochangeplansMemberwants toadddentalMemberwants toadd aspouseApplicantwants tochangeeffectivedateMemberwants toremovedentalMemberrequestsretroterminationMember madea mistake ontheir form andneeds tocorrect itAddressupdate -crosswalkneededMemberrequestsfuturetermApplicantwants toenroll but hasno QE/QE isexpiredMemberwants tovoid perfree lookParent wantsto apply forchild-onlycoverageMemberwants toaddnewbornAddressupdate - nocrosswalkneededWA DirectmembercallsMembercalling dueto dependentaging out (21or 26)Membermoving fromDirect toFFE or viceversaProspectivemember'sapp isexpiredMemberchecking ifwe've gottentheirapp/form

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member wants to remove child(ren)
  2. Member submitted IOE app
  3. Member wants to remove spouse
  4. Member received a bookkeeper email/letter
  5. Member wants dental for only some covered members, not all
  6. Member moved OOA - term account
  7. Member wants to change plans
  8. Member wants to add dental
  9. Member wants to add a spouse
  10. Applicant wants to change effective date
  11. Member wants to remove dental
  12. Member requests retro termination
  13. Member made a mistake on their form and needs to correct it
  14. Address update - crosswalk needed
  15. Member requests future term
  16. Applicant wants to enroll but has no QE/QE is expired
  17. Member wants to void per free look
  18. Parent wants to apply for child-only coverage
  19. Member wants to add newborn
  20. Address update - no crosswalk needed
  21. WA Direct member calls
  22. Member calling due to dependent aging out (21 or 26)
  23. Member moving from Direct to FFE or vice versa
  24. Prospective member's app is expired
  25. Member checking if we've gotten their app/form