WA DirectmembercallsMemberwants toremovedentalMember madea mistake ontheir form andneeds tocorrect itMemberwants toadd aspouseMemberwants tochangeplansParent wantsto apply forchild-onlycoverageMemberwants toadddentalAddressupdate - nocrosswalkneededMembermoved OOA- termaccountMemberchecking ifwe've gottentheirapp/formMemberrequestsretroterminationMemberrequestsfuturetermMemberwants tovoid perfree lookApplicantwants tochangeeffectivedateMembercalling dueto dependentaging out (21or 26)Member wantsdental for onlysome coveredmembers, notallMembersubmittedIOE appMemberreceived abookkeeperemail/letterProspectivemember'sapp isexpiredApplicantwants toenroll but hasno QE/QE isexpiredMemberwants toremovechild(ren)Memberwants toaddnewbornMemberwants toremovespouseAddressupdate -crosswalkneededMembermoving fromDirect toFFE or viceversaWA DirectmembercallsMemberwants toremovedentalMember madea mistake ontheir form andneeds tocorrect itMemberwants toadd aspouseMemberwants tochangeplansParent wantsto apply forchild-onlycoverageMemberwants toadddentalAddressupdate - nocrosswalkneededMembermoved OOA- termaccountMemberchecking ifwe've gottentheirapp/formMemberrequestsretroterminationMemberrequestsfuturetermMemberwants tovoid perfree lookApplicantwants tochangeeffectivedateMembercalling dueto dependentaging out (21or 26)Member wantsdental for onlysome coveredmembers, notallMembersubmittedIOE appMemberreceived abookkeeperemail/letterProspectivemember'sapp isexpiredApplicantwants toenroll but hasno QE/QE isexpiredMemberwants toremovechild(ren)Memberwants toaddnewbornMemberwants toremovespouseAddressupdate -crosswalkneededMembermoving fromDirect toFFE or viceversa

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WA Direct member calls
  2. Member wants to remove dental
  3. Member made a mistake on their form and needs to correct it
  4. Member wants to add a spouse
  5. Member wants to change plans
  6. Parent wants to apply for child-only coverage
  7. Member wants to add dental
  8. Address update - no crosswalk needed
  9. Member moved OOA - term account
  10. Member checking if we've gotten their app/form
  11. Member requests retro termination
  12. Member requests future term
  13. Member wants to void per free look
  14. Applicant wants to change effective date
  15. Member calling due to dependent aging out (21 or 26)
  16. Member wants dental for only some covered members, not all
  17. Member submitted IOE app
  18. Member received a bookkeeper email/letter
  19. Prospective member's app is expired
  20. Applicant wants to enroll but has no QE/QE is expired
  21. Member wants to remove child(ren)
  22. Member wants to add newborn
  23. Member wants to remove spouse
  24. Address update - crosswalk needed
  25. Member moving from Direct to FFE or vice versa