Applicantwants tochangeeffectivedateMemberrequestsretroterminationMemberwants toadddentalMembermoved OOA- termaccountMemberreceived abookkeeperemail/letterMemberwants tochangeplansMemberwants toremovedentalMembermoving fromDirect toFFE or viceversaAddressupdate -crosswalkneededApplicantwants toenroll but hasno QE/QE isexpiredWA DirectmembercallsMemberwants toremovechild(ren)MemberrequestsfuturetermMemberchecking ifwe've gottentheirapp/formMember madea mistake ontheir form andneeds tocorrect itParent wantsto apply forchild-onlycoverageMemberwants tovoid perfree lookMemberwants toadd aspouseAddressupdate - nocrosswalkneededMember wantsdental for onlysome coveredmembers, notallMemberwants toaddnewbornProspectivemember'sapp isexpiredMembersubmittedIOE appMemberwants toremovespouseMembercalling dueto dependentaging out (21or 26)Applicantwants tochangeeffectivedateMemberrequestsretroterminationMemberwants toadddentalMembermoved OOA- termaccountMemberreceived abookkeeperemail/letterMemberwants tochangeplansMemberwants toremovedentalMembermoving fromDirect toFFE or viceversaAddressupdate -crosswalkneededApplicantwants toenroll but hasno QE/QE isexpiredWA DirectmembercallsMemberwants toremovechild(ren)MemberrequestsfuturetermMemberchecking ifwe've gottentheirapp/formMember madea mistake ontheir form andneeds tocorrect itParent wantsto apply forchild-onlycoverageMemberwants tovoid perfree lookMemberwants toadd aspouseAddressupdate - nocrosswalkneededMember wantsdental for onlysome coveredmembers, notallMemberwants toaddnewbornProspectivemember'sapp isexpiredMembersubmittedIOE appMemberwants toremovespouseMembercalling dueto dependentaging out (21or 26)

Direct LOB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applicant wants to change effective date
  2. Member requests retro termination
  3. Member wants to add dental
  4. Member moved OOA - term account
  5. Member received a bookkeeper email/letter
  6. Member wants to change plans
  7. Member wants to remove dental
  8. Member moving from Direct to FFE or vice versa
  9. Address update - crosswalk needed
  10. Applicant wants to enroll but has no QE/QE is expired
  11. WA Direct member calls
  12. Member wants to remove child(ren)
  13. Member requests future term
  14. Member checking if we've gotten their app/form
  15. Member made a mistake on their form and needs to correct it
  16. Parent wants to apply for child-only coverage
  17. Member wants to void per free look
  18. Member wants to add a spouse
  19. Address update - no crosswalk needed
  20. Member wants dental for only some covered members, not all
  21. Member wants to add newborn
  22. Prospective member's app is expired
  23. Member submitted IOE app
  24. Member wants to remove spouse
  25. Member calling due to dependent aging out (21 or 26)