This bingo card has 25 words: Parent wants to apply for child-only coverage, WA Direct member calls, Member requests future term, Member wants to change plans, Member made a mistake on their form and needs to correct it, Member wants to remove dental, Member wants to remove child(ren), Member submitted IOE app, Member wants to remove spouse, Member wants to add dental, Prospective member's app is expired, Address update - no crosswalk needed, Member requests retro termination, Member moved OOA - term account, Member calling due to dependent aging out (21 or 26), Member wants to void per free look, Member wants to add a spouse, Address update - crosswalk needed, Member wants to add newborn, Member checking if we've gotten their app/form, Member received a bookkeeper email/letter, Member moving from Direct to FFE or vice versa, Member wants dental for only some covered members, not all, Applicant wants to enroll but has no QE/QE is expired and Applicant wants to change effective date.
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