Memberhangs upon youCT Suitekicks you outin the middleof a callMemberwants totalk to asupervisorMemberasks aboutpaperlessbillingMemberis anabsolutedelightMembersays theynever readtheir mailMember wantsto leave amessage foryour manager tocompliment youMemberis movingout thecountryMemberasks if callis beingrecordedMemberneeds aninterpreterMembercalls youa nastynameYou hear aspouse inthebackgroundtrying to helpMemberthreatensto sueProvidenceMemberrefuses toverify theirinformationfor youMembermakes afunny jokeMember iscurrently inthehospitalMemberdoesn’t wantto useMyProvYou hear ababy cryingin thebackgroundDependent hasa separatemailing addressfrom subscriberMemberadmits theyare currentlydrivingMemberscreamsand/orcursesMembercomplainsaboutanother repMember isturning 65and agingintoMedicareYou hear adog in thebackgroundMembercries ☹Memberhangs upon youCT Suitekicks you outin the middleof a callMemberwants totalk to asupervisorMemberasks aboutpaperlessbillingMemberis anabsolutedelightMembersays theynever readtheir mailMember wantsto leave amessage foryour manager tocompliment youMemberis movingout thecountryMemberasks if callis beingrecordedMemberneeds aninterpreterMembercalls youa nastynameYou hear aspouse inthebackgroundtrying to helpMemberthreatensto sueProvidenceMemberrefuses toverify theirinformationfor youMembermakes afunny jokeMember iscurrently inthehospitalMemberdoesn’t wantto useMyProvYou hear ababy cryingin thebackgroundDependent hasa separatemailing addressfrom subscriberMemberadmits theyare currentlydrivingMemberscreamsand/orcursesMembercomplainsaboutanother repMember isturning 65and agingintoMedicareYou hear adog in thebackgroundMembercries ☹

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member hangs up on you
  2. CT Suite kicks you out in the middle of a call
  3. Member wants to talk to a supervisor
  4. Member asks about paperless billing
  5. Member is an absolute delight
  6. Member says they never read their mail
  7. Member wants to leave a message for your manager to compliment you
  8. Member is moving out the country
  9. Member asks if call is being recorded
  10. Member needs an interpreter
  11. Member calls you a nasty name
  12. You hear a spouse in the background trying to help
  13. Member threatens to sue Providence
  14. Member refuses to verify their information for you
  15. Member makes a funny joke
  16. Member is currently in the hospital
  17. Member doesn’t want to use MyProv
  18. You hear a baby crying in the background
  19. Dependent has a separate mailing address from subscriber
  20. Member admits they are currently driving
  21. Member screams and/or curses
  22. Member complains about another rep
  23. Member is turning 65 and aging into Medicare
  24. You hear a dog in the background
  25. Member cries ☹