Memberadmits theyare currentlydrivingDependent hasa separatemailing addressfrom subscriberMemberthreatensto sueProvidenceMemberis anabsolutedelightCT Suitekicks you outin the middleof a callMember isturning 65and agingintoMedicareMemberscreamsand/orcursesMemberasks if callis beingrecordedYou hear adog in thebackgroundMemberneeds aninterpreterMembermakes afunny jokeMember wantsto leave amessage foryour manager tocompliment youMembercalls youa nastynameMemberhangs upon youMemberwants totalk to asupervisorMemberis movingout thecountryMembercries ☹Member iscurrently inthehospitalYou hear aspouse inthebackgroundtrying to helpMembercomplainsaboutanother repMemberdoesn’t wantto useMyProvYou hear ababy cryingin thebackgroundMemberasks aboutpaperlessbillingMemberrefuses toverify theirinformationfor youMembersays theynever readtheir mailMemberadmits theyare currentlydrivingDependent hasa separatemailing addressfrom subscriberMemberthreatensto sueProvidenceMemberis anabsolutedelightCT Suitekicks you outin the middleof a callMember isturning 65and agingintoMedicareMemberscreamsand/orcursesMemberasks if callis beingrecordedYou hear adog in thebackgroundMemberneeds aninterpreterMembermakes afunny jokeMember wantsto leave amessage foryour manager tocompliment youMembercalls youa nastynameMemberhangs upon youMemberwants totalk to asupervisorMemberis movingout thecountryMembercries ☹Member iscurrently inthehospitalYou hear aspouse inthebackgroundtrying to helpMembercomplainsaboutanother repMemberdoesn’t wantto useMyProvYou hear ababy cryingin thebackgroundMemberasks aboutpaperlessbillingMemberrefuses toverify theirinformationfor youMembersays theynever readtheir mail

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member admits they are currently driving
  2. Dependent has a separate mailing address from subscriber
  3. Member threatens to sue Providence
  4. Member is an absolute delight
  5. CT Suite kicks you out in the middle of a call
  6. Member is turning 65 and aging into Medicare
  7. Member screams and/or curses
  8. Member asks if call is being recorded
  9. You hear a dog in the background
  10. Member needs an interpreter
  11. Member makes a funny joke
  12. Member wants to leave a message for your manager to compliment you
  13. Member calls you a nasty name
  14. Member hangs up on you
  15. Member wants to talk to a supervisor
  16. Member is moving out the country
  17. Member cries ☹
  18. Member is currently in the hospital
  19. You hear a spouse in the background trying to help
  20. Member complains about another rep
  21. Member doesn’t want to use MyProv
  22. You hear a baby crying in the background
  23. Member asks about paperless billing
  24. Member refuses to verify their information for you
  25. Member says they never read their mail