Memberhangs upon youCT Suitekicks you outin the middleof a callMemberrefuses toverify theirinformationfor youMemberscreamsand/orcursesMemberneeds aninterpreterMemberdoesn’t wantto useMyProvMembercries ☹Dependent hasa separatemailing addressfrom subscriberYou hear ababy cryingin thebackgroundMemberis movingout thecountryMemberwants totalk to asupervisorMemberthreatensto sueProvidenceMemberasks aboutpaperlessbillingYou hear aspouse inthebackgroundtrying to helpMemberadmits theyare currentlydrivingMembersays theynever readtheir mailMemberis anabsolutedelightMembercalls youa nastynameMember wantsto leave amessage foryour manager tocompliment youMember iscurrently inthehospitalMembermakes afunny jokeMember isturning 65and agingintoMedicareMemberasks if callis beingrecordedYou hear adog in thebackgroundMembercomplainsaboutanother repMemberhangs upon youCT Suitekicks you outin the middleof a callMemberrefuses toverify theirinformationfor youMemberscreamsand/orcursesMemberneeds aninterpreterMemberdoesn’t wantto useMyProvMembercries ☹Dependent hasa separatemailing addressfrom subscriberYou hear ababy cryingin thebackgroundMemberis movingout thecountryMemberwants totalk to asupervisorMemberthreatensto sueProvidenceMemberasks aboutpaperlessbillingYou hear aspouse inthebackgroundtrying to helpMemberadmits theyare currentlydrivingMembersays theynever readtheir mailMemberis anabsolutedelightMembercalls youa nastynameMember wantsto leave amessage foryour manager tocompliment youMember iscurrently inthehospitalMembermakes afunny jokeMember isturning 65and agingintoMedicareMemberasks if callis beingrecordedYou hear adog in thebackgroundMembercomplainsaboutanother rep

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member hangs up on you
  2. CT Suite kicks you out in the middle of a call
  3. Member refuses to verify their information for you
  4. Member screams and/or curses
  5. Member needs an interpreter
  6. Member doesn’t want to use MyProv
  7. Member cries ☹
  8. Dependent has a separate mailing address from subscriber
  9. You hear a baby crying in the background
  10. Member is moving out the country
  11. Member wants to talk to a supervisor
  12. Member threatens to sue Providence
  13. Member asks about paperless billing
  14. You hear a spouse in the background trying to help
  15. Member admits they are currently driving
  16. Member says they never read their mail
  17. Member is an absolute delight
  18. Member calls you a nasty name
  19. Member wants to leave a message for your manager to compliment you
  20. Member is currently in the hospital
  21. Member makes a funny joke
  22. Member is turning 65 and aging into Medicare
  23. Member asks if call is being recorded
  24. You hear a dog in the background
  25. Member complains about another rep