Member wantsto leave amessage foryour manager tocompliment youYou hear aspouse inthebackgroundtrying to helpMemberthreatensto sueProvidenceMemberis movingout thecountryCT Suitekicks you outin the middleof a callMemberadmits theyare currentlydrivingMemberscreamsand/orcursesMemberrefuses toverify theirinformationfor youMembercomplainsaboutanother repDependent hasa separatemailing addressfrom subscriberMember isturning 65and agingintoMedicareMemberwants totalk to asupervisorMember iscurrently inthehospitalMembercries ☹Membercalls youa nastynameYou hear adog in thebackgroundMemberneeds aninterpreterMemberis anabsolutedelightMemberhangs upon youMembermakes afunny jokeMemberasks aboutpaperlessbillingMembersays theynever readtheir mailMemberdoesn’t wantto useMyProvMemberasks if callis beingrecordedYou hear ababy cryingin thebackgroundMember wantsto leave amessage foryour manager tocompliment youYou hear aspouse inthebackgroundtrying to helpMemberthreatensto sueProvidenceMemberis movingout thecountryCT Suitekicks you outin the middleof a callMemberadmits theyare currentlydrivingMemberscreamsand/orcursesMemberrefuses toverify theirinformationfor youMembercomplainsaboutanother repDependent hasa separatemailing addressfrom subscriberMember isturning 65and agingintoMedicareMemberwants totalk to asupervisorMember iscurrently inthehospitalMembercries ☹Membercalls youa nastynameYou hear adog in thebackgroundMemberneeds aninterpreterMemberis anabsolutedelightMemberhangs upon youMembermakes afunny jokeMemberasks aboutpaperlessbillingMembersays theynever readtheir mailMemberdoesn’t wantto useMyProvMemberasks if callis beingrecordedYou hear ababy cryingin thebackground

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member wants to leave a message for your manager to compliment you
  2. You hear a spouse in the background trying to help
  3. Member threatens to sue Providence
  4. Member is moving out the country
  5. CT Suite kicks you out in the middle of a call
  6. Member admits they are currently driving
  7. Member screams and/or curses
  8. Member refuses to verify their information for you
  9. Member complains about another rep
  10. Dependent has a separate mailing address from subscriber
  11. Member is turning 65 and aging into Medicare
  12. Member wants to talk to a supervisor
  13. Member is currently in the hospital
  14. Member cries ☹
  15. Member calls you a nasty name
  16. You hear a dog in the background
  17. Member needs an interpreter
  18. Member is an absolute delight
  19. Member hangs up on you
  20. Member makes a funny joke
  21. Member asks about paperless billing
  22. Member says they never read their mail
  23. Member doesn’t want to use MyProv
  24. Member asks if call is being recorded
  25. You hear a baby crying in the background