Membercomplainsaboutanother repMemberthreatensto sueProvidenceMemberis movingout thecountryMembersays theynever readtheir mailMembercries ☹Memberscreamsand/orcursesYou hear adog in thebackgroundMemberneeds aninterpreterYou hear aspouse inthebackgroundtrying to helpMemberadmits theyare currentlydrivingMembercalls youa nastynameMemberwants totalk to asupervisorMemberasks if callis beingrecordedMemberrefuses toverify theirinformationfor youDependent hasa separatemailing addressfrom subscriberMembermakes afunny jokeMemberhangs upon youMember isturning 65and agingintoMedicareMemberasks aboutpaperlessbillingYou hear ababy cryingin thebackgroundMember iscurrently inthehospitalMemberis anabsolutedelightMember wantsto leave amessage foryour manager tocompliment youCT Suitekicks you outin the middleof a callMemberdoesn’t wantto useMyProvMembercomplainsaboutanother repMemberthreatensto sueProvidenceMemberis movingout thecountryMembersays theynever readtheir mailMembercries ☹Memberscreamsand/orcursesYou hear adog in thebackgroundMemberneeds aninterpreterYou hear aspouse inthebackgroundtrying to helpMemberadmits theyare currentlydrivingMembercalls youa nastynameMemberwants totalk to asupervisorMemberasks if callis beingrecordedMemberrefuses toverify theirinformationfor youDependent hasa separatemailing addressfrom subscriberMembermakes afunny jokeMemberhangs upon youMember isturning 65and agingintoMedicareMemberasks aboutpaperlessbillingYou hear ababy cryingin thebackgroundMember iscurrently inthehospitalMemberis anabsolutedelightMember wantsto leave amessage foryour manager tocompliment youCT Suitekicks you outin the middleof a callMemberdoesn’t wantto useMyProv

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member complains about another rep
  2. Member threatens to sue Providence
  3. Member is moving out the country
  4. Member says they never read their mail
  5. Member cries ☹
  6. Member screams and/or curses
  7. You hear a dog in the background
  8. Member needs an interpreter
  9. You hear a spouse in the background trying to help
  10. Member admits they are currently driving
  11. Member calls you a nasty name
  12. Member wants to talk to a supervisor
  13. Member asks if call is being recorded
  14. Member refuses to verify their information for you
  15. Dependent has a separate mailing address from subscriber
  16. Member makes a funny joke
  17. Member hangs up on you
  18. Member is turning 65 and aging into Medicare
  19. Member asks about paperless billing
  20. You hear a baby crying in the background
  21. Member is currently in the hospital
  22. Member is an absolute delight
  23. Member wants to leave a message for your manager to compliment you
  24. CT Suite kicks you out in the middle of a call
  25. Member doesn’t want to use MyProv