(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member asks if call is being recorded
Dependent has a separate mailing address from subscriber
Member calls you a nasty name
You hear a baby crying in the background
Member asks about paperless billing
Member needs an interpreter
Member refuses to verify their information for you
Member wants to talk to a supervisor
Member is moving out the country
Member wants to leave a message for your manager to compliment you
You hear a dog in the background
Member is currently in the hospital
Member complains about another rep
Member doesn’t want to use MyProv
Member is turning 65 and aging into Medicare
Member is an absolute delight
You hear a spouse in the background trying to help
