Membermakes afunny jokeMemberis movingout thecountryMemberasks if callis beingrecordedMember iscurrently inthehospitalMembercries ☹Membercomplainsaboutanother repMembercalls youa nastynameMemberhangs upon youYou hear adog in thebackgroundMemberneeds aninterpreterMember wantsto leave amessage foryour manager tocompliment youYou hear aspouse inthebackgroundtrying to helpMemberwants totalk to asupervisorMemberthreatensto sueProvidenceDependent hasa separatemailing addressfrom subscriberYou hear ababy cryingin thebackgroundMemberasks aboutpaperlessbillingMembersays theynever readtheir mailMemberrefuses toverify theirinformationfor youMember isturning 65and agingintoMedicareMemberdoesn’t wantto useMyProvMemberadmits theyare currentlydrivingMemberis anabsolutedelightMemberscreamsand/orcursesCT Suitekicks you outin the middleof a callMembermakes afunny jokeMemberis movingout thecountryMemberasks if callis beingrecordedMember iscurrently inthehospitalMembercries ☹Membercomplainsaboutanother repMembercalls youa nastynameMemberhangs upon youYou hear adog in thebackgroundMemberneeds aninterpreterMember wantsto leave amessage foryour manager tocompliment youYou hear aspouse inthebackgroundtrying to helpMemberwants totalk to asupervisorMemberthreatensto sueProvidenceDependent hasa separatemailing addressfrom subscriberYou hear ababy cryingin thebackgroundMemberasks aboutpaperlessbillingMembersays theynever readtheir mailMemberrefuses toverify theirinformationfor youMember isturning 65and agingintoMedicareMemberdoesn’t wantto useMyProvMemberadmits theyare currentlydrivingMemberis anabsolutedelightMemberscreamsand/orcursesCT Suitekicks you outin the middleof a call

Miscellaneous - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member makes a funny joke
  2. Member is moving out the country
  3. Member asks if call is being recorded
  4. Member is currently in the hospital
  5. Member cries ☹
  6. Member complains about another rep
  7. Member calls you a nasty name
  8. Member hangs up on you
  9. You hear a dog in the background
  10. Member needs an interpreter
  11. Member wants to leave a message for your manager to compliment you
  12. You hear a spouse in the background trying to help
  13. Member wants to talk to a supervisor
  14. Member threatens to sue Providence
  15. Dependent has a separate mailing address from subscriber
  16. You hear a baby crying in the background
  17. Member asks about paperless billing
  18. Member says they never read their mail
  19. Member refuses to verify their information for you
  20. Member is turning 65 and aging into Medicare
  21. Member doesn’t want to use MyProv
  22. Member admits they are currently driving
  23. Member is an absolute delight
  24. Member screams and/or curses
  25. CT Suite kicks you out in the middle of a call