(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer put you on hold *real hold*
Booking conversion for the day is at or above 80%
Someone asked for Jeff
Took a call with an unhappy customer and resolved it without a manager follow up
It's the customer's birthday
Call in has your name
"I'm looking for a part"
Can hear crying or yelling in the background
"I saw your van"
Customer said they had another company out and they weren't happy with their service
Saved a member from canceling their plan
Completed happy call and the customer rated us a 10!
Sold a full system Membership (AC, Furnace, WH)
Funny Voicemail
Incoming call sharing how happy they were with us *NO previous happy call made*
Customer gave you a compliment
Equipment is in the Attic
Customer is in Midland, TX
Leaking water heater
Booked 60 incoming calls
Upgraded SCP to include water heater
Booked a quote that turned into a sale
Completed 50 outbound calls to schedule tune ups
Booked a demand call that said they added freon or refrigerant last year
