(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took a call with an unhappy customer and resolved it without a manager follow up
Saved a member from canceling their plan
Leaking water heater
Booked a quote that turned into a sale
Customer put you on hold *real hold*
"I saw your van"
Booked 60 incoming calls
Funny Voicemail
Customer said they had another company out and they weren't happy with their service
Booked a demand call that said they added freon or refrigerant last year
Booking conversion for the day is at or above 80%
Incoming call sharing how happy they were with us *NO previous happy call made*
"I'm looking for a part"
Completed 50 outbound calls to schedule tune ups
Call in has your name
Customer is in Midland, TX
Someone asked for Jeff
Can hear crying or yelling in the background
Upgraded SCP to include water heater
Completed happy call and the customer rated us a 10!
