UpgradedSCP toincludewater heaterSomeoneasked forJeffCall inhas yournameCompleted50 outboundcalls toscheduletune upsCustomeris inMidland,TXCustomer saidthey had anothercompany out andthey weren't happywith their serviceCustomergave you acomplimentTook a call with anunhappy customerand resolved itwithout a managerfollow upLeakingwaterheaterBooked aquote thatturnedinto a sale"I sawyourvan""I'mlookingfor a part"Bookingconversionfor the day isat or above80%Can hearcrying oryelling in thebackgroundBooked60incomingcallsBooked ademand callthat said theyadded freon orrefrigerant lastyearCompletedhappy calland thecustomerrated us a 10!Customerput youon hold*real hold*Incoming callsharing how happythey were with us*NO previoushappy call made*FunnyVoicemailIt's thecustomer'sbirthdaySold a fullsystemMembership(AC, Furnace,WH)Equipmentis in theAtticSaved amemberfromcancelingtheir planUpgradedSCP toincludewater heaterSomeoneasked forJeffCall inhas yournameCompleted50 outboundcalls toscheduletune upsCustomeris inMidland,TXCustomer saidthey had anothercompany out andthey weren't happywith their serviceCustomergave you acomplimentTook a call with anunhappy customerand resolved itwithout a managerfollow upLeakingwaterheaterBooked aquote thatturnedinto a sale"I sawyourvan""I'mlookingfor a part"Bookingconversionfor the day isat or above80%Can hearcrying oryelling in thebackgroundBooked60incomingcallsBooked ademand callthat said theyadded freon orrefrigerant lastyearCompletedhappy calland thecustomerrated us a 10!Customerput youon hold*real hold*Incoming callsharing how happythey were with us*NO previoushappy call made*FunnyVoicemailIt's thecustomer'sbirthdaySold a fullsystemMembership(AC, Furnace,WH)Equipmentis in theAtticSaved amemberfromcancelingtheir plan

All Seasons Heating & Cooling Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upgraded SCP to include water heater
  2. Someone asked for Jeff
  3. Call in has your name
  4. Completed 50 outbound calls to schedule tune ups
  5. Customer is in Midland, TX
  6. Customer said they had another company out and they weren't happy with their service
  7. Customer gave you a compliment
  8. Took a call with an unhappy customer and resolved it without a manager follow up
  9. Leaking water heater
  10. Booked a quote that turned into a sale
  11. "I saw your van"
  12. "I'm looking for a part"
  13. Booking conversion for the day is at or above 80%
  14. Can hear crying or yelling in the background
  15. Booked 60 incoming calls
  16. Booked a demand call that said they added freon or refrigerant last year
  17. Completed happy call and the customer rated us a 10!
  18. Customer put you on hold *real hold*
  19. Incoming call sharing how happy they were with us *NO previous happy call made*
  20. Funny Voicemail
  21. It's the customer's birthday
  22. Sold a full system Membership (AC, Furnace, WH)
  23. Equipment is in the Attic
  24. Saved a member from canceling their plan