(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call in has your name
Customer put you on hold *real hold*
It's the customer's birthday
Leaking water heater
Completed 50 outbound calls to schedule tune ups
Someone asked for Jeff
Incoming call sharing how happy they were with us *NO previous happy call made*
Saved a member from canceling their plan
Booked 60 incoming calls
Took a call with an unhappy customer and resolved it without a manager follow up
Sold a full system Membership (AC, Furnace, WH)
Customer gave you a compliment
Completed happy call and the customer rated us a 10!
Can hear crying or yelling in the background
"I'm looking for a part"
Funny Voicemail
Booked a quote that turned into a sale
Upgraded SCP to include water heater
Booking conversion for the day is at or above 80%
Booked a demand call that said they added freon or refrigerant last year
Customer is in Midland, TX
Equipment is in the Attic
"I saw your van"
Customer said they had another company out and they weren't happy with their service
