(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Took a call with an unhappy customer and resolved it without a manager follow up
It's the customer's birthday
Booked 60 incoming calls
Someone asked for Jeff
Sold a full system Membership (AC, Furnace, WH)
Customer put you on hold *real hold*
Booked a demand call that said they added freon or refrigerant last year
Saved a member from canceling their plan
Equipment is in the Attic
Upgraded SCP to include water heater
Customer gave you a compliment
Incoming call sharing how happy they were with us *NO previous happy call made*
Booked a quote that turned into a sale
Booking conversion for the day is at or above 80%
Call in has your name
"I'm looking for a part"
"I saw your van"
Leaking water heater
Completed 50 outbound calls to schedule tune ups
Customer said they had another company out and they weren't happy with their service
Completed happy call and the customer rated us a 10!
