Completedhappy calland thecustomerrated us a 10!Took a call with anunhappy customerand resolved itwithout a managerfollow upSomeoneasked forJeffEquipmentis in theAtticFunnyVoicemailBooked60incomingcalls"I'mlookingfor a part"Incoming callsharing how happythey were with us*NO previoushappy call made*Customeris inMidland,TXCan hearcrying oryelling in thebackgroundCompleted50 outboundcalls toscheduletune upsIt's thecustomer'sbirthdayCustomergave you acomplimentBookingconversionfor the day isat or above80%Booked ademand callthat said theyadded freon orrefrigerant lastyear"I sawyourvan"UpgradedSCP toincludewater heaterLeakingwaterheaterCustomer saidthey had anothercompany out andthey weren't happywith their serviceCall inhas yournameCustomerput youon hold*real hold*Booked aquote thatturnedinto a saleSold a fullsystemMembership(AC, Furnace,WH)Saved amemberfromcancelingtheir planCompletedhappy calland thecustomerrated us a 10!Took a call with anunhappy customerand resolved itwithout a managerfollow upSomeoneasked forJeffEquipmentis in theAtticFunnyVoicemailBooked60incomingcalls"I'mlookingfor a part"Incoming callsharing how happythey were with us*NO previoushappy call made*Customeris inMidland,TXCan hearcrying oryelling in thebackgroundCompleted50 outboundcalls toscheduletune upsIt's thecustomer'sbirthdayCustomergave you acomplimentBookingconversionfor the day isat or above80%Booked ademand callthat said theyadded freon orrefrigerant lastyear"I sawyourvan"UpgradedSCP toincludewater heaterLeakingwaterheaterCustomer saidthey had anothercompany out andthey weren't happywith their serviceCall inhas yournameCustomerput youon hold*real hold*Booked aquote thatturnedinto a saleSold a fullsystemMembership(AC, Furnace,WH)Saved amemberfromcancelingtheir plan

All Seasons Heating & Cooling Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed happy call and the customer rated us a 10!
  2. Took a call with an unhappy customer and resolved it without a manager follow up
  3. Someone asked for Jeff
  4. Equipment is in the Attic
  5. Funny Voicemail
  6. Booked 60 incoming calls
  7. "I'm looking for a part"
  8. Incoming call sharing how happy they were with us *NO previous happy call made*
  9. Customer is in Midland, TX
  10. Can hear crying or yelling in the background
  11. Completed 50 outbound calls to schedule tune ups
  12. It's the customer's birthday
  13. Customer gave you a compliment
  14. Booking conversion for the day is at or above 80%
  15. Booked a demand call that said they added freon or refrigerant last year
  16. "I saw your van"
  17. Upgraded SCP to include water heater
  18. Leaking water heater
  19. Customer said they had another company out and they weren't happy with their service
  20. Call in has your name
  21. Customer put you on hold *real hold*
  22. Booked a quote that turned into a sale
  23. Sold a full system Membership (AC, Furnace, WH)
  24. Saved a member from canceling their plan