(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer put you on hold *real hold*
Customer gave you a compliment
Leaking water heater
Saved a member from canceling their plan
Upgraded SCP to include water heater
Completed 50 outbound calls to schedule tune ups
Booked a quote that turned into a sale
Equipment is in the Attic
Call in has your name
Can hear crying or yelling in the background
Customer is in Midland, TX
Completed happy call and the customer rated us a 10!
Booked a demand call that said they added freon or refrigerant last year
"I saw your van"
Someone asked for Jeff
Sold a full system Membership (AC, Furnace, WH)
Incoming call sharing how happy they were with us *NO previous happy call made*
Funny Voicemail
Booking conversion for the day is at or above 80%
Took a call with an unhappy customer and resolved it without a manager follow up
"I'm looking for a part"
Booked 60 incoming calls
Customer said they had another company out and they weren't happy with their service
