This bingo card has a free space and 24 words: Sold a full system Membership (AC, Furnace, WH), Funny Voicemail, Booked 60 incoming calls, Customer put you on hold *real hold*, Booked a quote that turned into a sale, Equipment is in the Attic, Incoming call sharing how happy they were with us *NO previous happy call made*, It's the customer's birthday, Saved a member from canceling their plan, Took a call with an unhappy customer and resolved it without a manager follow up, Completed 50 outbound calls to schedule tune ups, "I saw your van", Booking conversion for the day is at or above 80%, Someone asked for Jeff, Call in has your name, Upgraded SCP to include water heater, Customer gave you a compliment, "I'm looking for a part", Completed happy call and the customer rated us a 10!, Booked a demand call that said they added freon or refrigerant last year, Customer is in Midland, TX, Customer said they had another company out and they weren't happy with their service, Can hear crying or yelling in the background and Leaking water heater.
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