Doesn'thaveCase ID #Call forLindaLeversonLocal linecaller asksfor 3 or morepeopleAsk formain # andget all otherinfo firstFindcontact forcustomerw/ no infoEscalatecase tomgmtCall forAngieJonesCall fromJessicaKimHelp SelfServiceduringtheir breakUsedkeywords tocreate casecorrectlyCall fromAaronWilliamsTransfercall toexecutiveCreatecase with 3repeatingnumbersExplaincan't giveoutextensionsFollowcorrectproceduresfor UnlistedUpdatecase whenVM notavailable2 Caseson OneCallSuccessfullycreate caseon EPS lineCreatecase forMatrix.Ask forassistancein groupIMFindcontact w/only firstnameTransfercall tosomeone incall centerCall forLoriSpenceRequeuecase forcorrectproviderDoesn'thaveCase ID #Call forLindaLeversonLocal linecaller asksfor 3 or morepeopleAsk formain # andget all otherinfo firstFindcontact forcustomerw/ no infoEscalatecase tomgmtCall forAngieJonesCall fromJessicaKimHelp SelfServiceduringtheir breakUsedkeywords tocreate casecorrectlyCall fromAaronWilliamsTransfercall toexecutiveCreatecase with 3repeatingnumbersExplaincan't giveoutextensionsFollowcorrectproceduresfor UnlistedUpdatecase whenVM notavailable2 Caseson OneCallSuccessfullycreate caseon EPS lineCreatecase forMatrix.Ask forassistancein groupIMFindcontact w/only firstnameTransfercall tosomeone incall centerCall forLoriSpenceRequeuecase forcorrectprovider

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Doesn't have Case ID #
  2. Call for Linda Leverson
  3. Local line caller asks for 3 or more people
  4. Ask for main # and get all other info first
  5. Find contact for customer w/ no info
  6. Escalate case to mgmt
  7. Call for Angie Jones
  8. Call from Jessica Kim
  9. Help Self Service during their break
  10. Used keywords to create case correctly
  11. Call from Aaron Williams
  12. Transfer call to executive
  13. Create case with 3 repeating numbers
  14. Explain can't give out extensions
  15. Follow correct procedures for Unlisted
  16. Update case when VM not available
  17. 2 Cases on One Call
  18. Successfully create case on EPS line
  19. Create case for Matrix.
  20. Ask for assistance in group IM
  21. Find contact w/ only first name
  22. Transfer call to someone in call center
  23. Call for Lori Spence
  24. Requeue case for correct provider