Call fromAaronWilliamsLocal linecaller asksfor 3 or morepeopleTransfercall toexecutiveDoesn'thaveCase ID #Ask forassistancein groupIMExplaincan't giveoutextensionsSuccessfullycreate caseon EPS lineFindcontact w/only firstnameFollowcorrectproceduresfor UnlistedCall forLoriSpence2 Caseson OneCallUpdatecase whenVM notavailableCall forLindaLeversonFindcontact forcustomerw/ no infoTransfercall tosomeone incall centerCall fromJessicaKimCreatecase forMatrix.Ask formain # andget all otherinfo firstHelp SelfServiceduringtheir breakRequeuecase forcorrectproviderUsedkeywords tocreate casecorrectlyCreatecase with 3repeatingnumbersEscalatecase tomgmtCall forAngieJonesCall fromAaronWilliamsLocal linecaller asksfor 3 or morepeopleTransfercall toexecutiveDoesn'thaveCase ID #Ask forassistancein groupIMExplaincan't giveoutextensionsSuccessfullycreate caseon EPS lineFindcontact w/only firstnameFollowcorrectproceduresfor UnlistedCall forLoriSpence2 Caseson OneCallUpdatecase whenVM notavailableCall forLindaLeversonFindcontact forcustomerw/ no infoTransfercall tosomeone incall centerCall fromJessicaKimCreatecase forMatrix.Ask formain # andget all otherinfo firstHelp SelfServiceduringtheir breakRequeuecase forcorrectproviderUsedkeywords tocreate casecorrectlyCreatecase with 3repeatingnumbersEscalatecase tomgmtCall forAngieJones

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call from Aaron Williams
  2. Local line caller asks for 3 or more people
  3. Transfer call to executive
  4. Doesn't have Case ID #
  5. Ask for assistance in group IM
  6. Explain can't give out extensions
  7. Successfully create case on EPS line
  8. Find contact w/ only first name
  9. Follow correct procedures for Unlisted
  10. Call for Lori Spence
  11. 2 Cases on One Call
  12. Update case when VM not available
  13. Call for Linda Leverson
  14. Find contact for customer w/ no info
  15. Transfer call to someone in call center
  16. Call from Jessica Kim
  17. Create case for Matrix.
  18. Ask for main # and get all other info first
  19. Help Self Service during their break
  20. Requeue case for correct provider
  21. Used keywords to create case correctly
  22. Create case with 3 repeating numbers
  23. Escalate case to mgmt
  24. Call for Angie Jones