Usedkeywords tocreate casecorrectlyCreatecase with 3repeatingnumbersAsk forassistancein groupIMFindcontact w/only firstnameTransfercall tosomeone incall centerTransfercall toexecutiveCall fromAaronWilliams2 Caseson OneCallHelp SelfServiceduringtheir breakLocal linecaller asksfor 3 or morepeopleCall forAngieJonesSuccessfullycreate caseon EPS lineFollowcorrectproceduresfor UnlistedDoesn'thaveCase ID #Requeuecase forcorrectproviderCall forLoriSpenceCall forLindaLeversonAsk formain # andget all otherinfo firstExplaincan't giveoutextensionsFindcontact forcustomerw/ no infoEscalatecase tomgmtCall fromJessicaKimCreatecase forMatrix.Updatecase whenVM notavailableUsedkeywords tocreate casecorrectlyCreatecase with 3repeatingnumbersAsk forassistancein groupIMFindcontact w/only firstnameTransfercall tosomeone incall centerTransfercall toexecutiveCall fromAaronWilliams2 Caseson OneCallHelp SelfServiceduringtheir breakLocal linecaller asksfor 3 or morepeopleCall forAngieJonesSuccessfullycreate caseon EPS lineFollowcorrectproceduresfor UnlistedDoesn'thaveCase ID #Requeuecase forcorrectproviderCall forLoriSpenceCall forLindaLeversonAsk formain # andget all otherinfo firstExplaincan't giveoutextensionsFindcontact forcustomerw/ no infoEscalatecase tomgmtCall fromJessicaKimCreatecase forMatrix.Updatecase whenVM notavailable

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used keywords to create case correctly
  2. Create case with 3 repeating numbers
  3. Ask for assistance in group IM
  4. Find contact w/ only first name
  5. Transfer call to someone in call center
  6. Transfer call to executive
  7. Call from Aaron Williams
  8. 2 Cases on One Call
  9. Help Self Service during their break
  10. Local line caller asks for 3 or more people
  11. Call for Angie Jones
  12. Successfully create case on EPS line
  13. Follow correct procedures for Unlisted
  14. Doesn't have Case ID #
  15. Requeue case for correct provider
  16. Call for Lori Spence
  17. Call for Linda Leverson
  18. Ask for main # and get all other info first
  19. Explain can't give out extensions
  20. Find contact for customer w/ no info
  21. Escalate case to mgmt
  22. Call from Jessica Kim
  23. Create case for Matrix.
  24. Update case when VM not available