Call fromAaronWilliamsTransfercall tosomeone incall center2 Caseson OneCallRequeuecase forcorrectproviderCreatecase with 3repeatingnumbersDoesn'thaveCase ID #Usedkeywords tocreate casecorrectlyCall forLoriSpenceCreatecase forMatrix.Call forLindaLeversonEscalatecase tomgmtAsk formain # andget all otherinfo firstFindcontact w/only firstnameLocal linecaller asksfor 3 or morepeopleSuccessfullycreate caseon EPS lineCall fromJessicaKimExplaincan't giveoutextensionsFindcontact forcustomerw/ no infoCall forAngieJonesAsk forassistancein groupIMUpdatecase whenVM notavailableHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedTransfercall toexecutiveCall fromAaronWilliamsTransfercall tosomeone incall center2 Caseson OneCallRequeuecase forcorrectproviderCreatecase with 3repeatingnumbersDoesn'thaveCase ID #Usedkeywords tocreate casecorrectlyCall forLoriSpenceCreatecase forMatrix.Call forLindaLeversonEscalatecase tomgmtAsk formain # andget all otherinfo firstFindcontact w/only firstnameLocal linecaller asksfor 3 or morepeopleSuccessfullycreate caseon EPS lineCall fromJessicaKimExplaincan't giveoutextensionsFindcontact forcustomerw/ no infoCall forAngieJonesAsk forassistancein groupIMUpdatecase whenVM notavailableHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedTransfercall toexecutive

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call from Aaron Williams
  2. Transfer call to someone in call center
  3. 2 Cases on One Call
  4. Requeue case for correct provider
  5. Create case with 3 repeating numbers
  6. Doesn't have Case ID #
  7. Used keywords to create case correctly
  8. Call for Lori Spence
  9. Create case for Matrix.
  10. Call for Linda Leverson
  11. Escalate case to mgmt
  12. Ask for main # and get all other info first
  13. Find contact w/ only first name
  14. Local line caller asks for 3 or more people
  15. Successfully create case on EPS line
  16. Call from Jessica Kim
  17. Explain can't give out extensions
  18. Find contact for customer w/ no info
  19. Call for Angie Jones
  20. Ask for assistance in group IM
  21. Update case when VM not available
  22. Help Self Service during their break
  23. Follow correct procedures for Unlisted
  24. Transfer call to executive