Transfercall toexecutiveCall forLoriSpenceUsedkeywords tocreate casecorrectlyAsk formain # andget all otherinfo firstRequeuecase forcorrectproviderSuccessfullycreate caseon EPS lineExplaincan't giveoutextensionsDoesn'thaveCase ID #Call fromAaronWilliamsCreatecase with 3repeatingnumbersAsk forassistancein groupIMCall fromJessicaKimCreatecase forMatrix.Transfercall tosomeone incall centerHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedFindcontact forcustomerw/ no info2 Caseson OneCallUpdatecase whenVM notavailableEscalatecase tomgmtFindcontact w/only firstnameCall forAngieJonesLocal linecaller asksfor 3 or morepeopleCall forLindaLeversonTransfercall toexecutiveCall forLoriSpenceUsedkeywords tocreate casecorrectlyAsk formain # andget all otherinfo firstRequeuecase forcorrectproviderSuccessfullycreate caseon EPS lineExplaincan't giveoutextensionsDoesn'thaveCase ID #Call fromAaronWilliamsCreatecase with 3repeatingnumbersAsk forassistancein groupIMCall fromJessicaKimCreatecase forMatrix.Transfercall tosomeone incall centerHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedFindcontact forcustomerw/ no info2 Caseson OneCallUpdatecase whenVM notavailableEscalatecase tomgmtFindcontact w/only firstnameCall forAngieJonesLocal linecaller asksfor 3 or morepeopleCall forLindaLeverson

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer call to executive
  2. Call for Lori Spence
  3. Used keywords to create case correctly
  4. Ask for main # and get all other info first
  5. Requeue case for correct provider
  6. Successfully create case on EPS line
  7. Explain can't give out extensions
  8. Doesn't have Case ID #
  9. Call from Aaron Williams
  10. Create case with 3 repeating numbers
  11. Ask for assistance in group IM
  12. Call from Jessica Kim
  13. Create case for Matrix.
  14. Transfer call to someone in call center
  15. Help Self Service during their break
  16. Follow correct procedures for Unlisted
  17. Find contact for customer w/ no info
  18. 2 Cases on One Call
  19. Update case when VM not available
  20. Escalate case to mgmt
  21. Find contact w/ only first name
  22. Call for Angie Jones
  23. Local line caller asks for 3 or more people
  24. Call for Linda Leverson