Transfercall tosomeone incall centerExplaincan't giveoutextensionsRequeuecase forcorrectprovider2 Caseson OneCallCall fromJessicaKimCall forLindaLeversonUpdatecase whenVM notavailableFollowcorrectproceduresfor UnlistedLocal linecaller asksfor 3 or morepeopleCall fromAaronWilliamsSuccessfullycreate caseon EPS lineAsk formain # andget all otherinfo firstHelp SelfServiceduringtheir breakFindcontact forcustomerw/ no infoFindcontact w/only firstnameCreatecase with 3repeatingnumbersDoesn'thaveCase ID #Transfercall toexecutiveCall forAngieJonesEscalatecase tomgmtUsedkeywords tocreate casecorrectlyAsk forassistancein groupIMCall forLoriSpenceCreatecase forMatrix.Transfercall tosomeone incall centerExplaincan't giveoutextensionsRequeuecase forcorrectprovider2 Caseson OneCallCall fromJessicaKimCall forLindaLeversonUpdatecase whenVM notavailableFollowcorrectproceduresfor UnlistedLocal linecaller asksfor 3 or morepeopleCall fromAaronWilliamsSuccessfullycreate caseon EPS lineAsk formain # andget all otherinfo firstHelp SelfServiceduringtheir breakFindcontact forcustomerw/ no infoFindcontact w/only firstnameCreatecase with 3repeatingnumbersDoesn'thaveCase ID #Transfercall toexecutiveCall forAngieJonesEscalatecase tomgmtUsedkeywords tocreate casecorrectlyAsk forassistancein groupIMCall forLoriSpenceCreatecase forMatrix.

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Transfer call to someone in call center
  2. Explain can't give out extensions
  3. Requeue case for correct provider
  4. 2 Cases on One Call
  5. Call from Jessica Kim
  6. Call for Linda Leverson
  7. Update case when VM not available
  8. Follow correct procedures for Unlisted
  9. Local line caller asks for 3 or more people
  10. Call from Aaron Williams
  11. Successfully create case on EPS line
  12. Ask for main # and get all other info first
  13. Help Self Service during their break
  14. Find contact for customer w/ no info
  15. Find contact w/ only first name
  16. Create case with 3 repeating numbers
  17. Doesn't have Case ID #
  18. Transfer call to executive
  19. Call for Angie Jones
  20. Escalate case to mgmt
  21. Used keywords to create case correctly
  22. Ask for assistance in group IM
  23. Call for Lori Spence
  24. Create case for Matrix.