Call fromAaronWilliamsEscalatecase tomgmtUsedkeywords tocreate casecorrectlyHelp SelfServiceduringtheir breakFollowcorrectproceduresfor Unlisted2 Caseson OneCallLocal linecaller asksfor 3 or morepeopleExplaincan't giveoutextensionsFindcontact w/only firstnameCreatecase forMatrix.Transfercall toexecutiveDoesn'thaveCase ID #Requeuecase forcorrectproviderCall forLindaLeversonCall forLoriSpenceAsk forassistancein groupIMCall fromJessicaKimCall forAngieJonesCreatecase with 3repeatingnumbersFindcontact forcustomerw/ no infoTransfercall tosomeone incall centerAsk formain # andget all otherinfo firstSuccessfullycreate caseon EPS lineUpdatecase whenVM notavailableCall fromAaronWilliamsEscalatecase tomgmtUsedkeywords tocreate casecorrectlyHelp SelfServiceduringtheir breakFollowcorrectproceduresfor Unlisted2 Caseson OneCallLocal linecaller asksfor 3 or morepeopleExplaincan't giveoutextensionsFindcontact w/only firstnameCreatecase forMatrix.Transfercall toexecutiveDoesn'thaveCase ID #Requeuecase forcorrectproviderCall forLindaLeversonCall forLoriSpenceAsk forassistancein groupIMCall fromJessicaKimCall forAngieJonesCreatecase with 3repeatingnumbersFindcontact forcustomerw/ no infoTransfercall tosomeone incall centerAsk formain # andget all otherinfo firstSuccessfullycreate caseon EPS lineUpdatecase whenVM notavailable

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call from Aaron Williams
  2. Escalate case to mgmt
  3. Used keywords to create case correctly
  4. Help Self Service during their break
  5. Follow correct procedures for Unlisted
  6. 2 Cases on One Call
  7. Local line caller asks for 3 or more people
  8. Explain can't give out extensions
  9. Find contact w/ only first name
  10. Create case for Matrix.
  11. Transfer call to executive
  12. Doesn't have Case ID #
  13. Requeue case for correct provider
  14. Call for Linda Leverson
  15. Call for Lori Spence
  16. Ask for assistance in group IM
  17. Call from Jessica Kim
  18. Call for Angie Jones
  19. Create case with 3 repeating numbers
  20. Find contact for customer w/ no info
  21. Transfer call to someone in call center
  22. Ask for main # and get all other info first
  23. Successfully create case on EPS line
  24. Update case when VM not available