Ask formain # andget all otherinfo firstTransfercall toexecutiveDoesn'thaveCase ID #Findcontact w/only firstnameEscalatecase tomgmt2 Caseson OneCallSuccessfullycreate caseon EPS lineLocal linecaller asksfor 3 or morepeopleUpdatecase whenVM notavailableCreatecase forMatrix.Call forAngieJonesAsk forassistancein groupIMTransfercall tosomeone incall centerHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedFindcontact forcustomerw/ no infoCreatecase with 3repeatingnumbersCall fromAaronWilliamsRequeuecase forcorrectproviderUsedkeywords tocreate casecorrectlyCall forLindaLeversonCall fromJessicaKimExplaincan't giveoutextensionsCall forLoriSpenceAsk formain # andget all otherinfo firstTransfercall toexecutiveDoesn'thaveCase ID #Findcontact w/only firstnameEscalatecase tomgmt2 Caseson OneCallSuccessfullycreate caseon EPS lineLocal linecaller asksfor 3 or morepeopleUpdatecase whenVM notavailableCreatecase forMatrix.Call forAngieJonesAsk forassistancein groupIMTransfercall tosomeone incall centerHelp SelfServiceduringtheir breakFollowcorrectproceduresfor UnlistedFindcontact forcustomerw/ no infoCreatecase with 3repeatingnumbersCall fromAaronWilliamsRequeuecase forcorrectproviderUsedkeywords tocreate casecorrectlyCall forLindaLeversonCall fromJessicaKimExplaincan't giveoutextensionsCall forLoriSpence

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for main # and get all other info first
  2. Transfer call to executive
  3. Doesn't have Case ID #
  4. Find contact w/ only first name
  5. Escalate case to mgmt
  6. 2 Cases on One Call
  7. Successfully create case on EPS line
  8. Local line caller asks for 3 or more people
  9. Update case when VM not available
  10. Create case for Matrix.
  11. Call for Angie Jones
  12. Ask for assistance in group IM
  13. Transfer call to someone in call center
  14. Help Self Service during their break
  15. Follow correct procedures for Unlisted
  16. Find contact for customer w/ no info
  17. Create case with 3 repeating numbers
  18. Call from Aaron Williams
  19. Requeue case for correct provider
  20. Used keywords to create case correctly
  21. Call for Linda Leverson
  22. Call from Jessica Kim
  23. Explain can't give out extensions
  24. Call for Lori Spence