Createcase with 3repeatingnumbersSuccessfullycreate caseon EPS line2 Caseson OneCallTransfercall tosomeone incall centerCall fromJessicaKimAsk forassistancein groupIMCall forLindaLeversonExplaincan't giveoutextensionsFollowcorrectproceduresfor UnlistedDoesn'thaveCase ID #Help SelfServiceduringtheir breakTransfercall toexecutiveFindcontact forcustomerw/ no infoCreatecase forMatrix.Updatecase whenVM notavailableRequeuecase forcorrectproviderAsk formain # andget all otherinfo firstFindcontact w/only firstnameCall fromAaronWilliamsLocal linecaller asksfor 3 or morepeopleUsedkeywords tocreate casecorrectlyCall forLoriSpenceEscalatecase tomgmtCall forAngieJonesCreatecase with 3repeatingnumbersSuccessfullycreate caseon EPS line2 Caseson OneCallTransfercall tosomeone incall centerCall fromJessicaKimAsk forassistancein groupIMCall forLindaLeversonExplaincan't giveoutextensionsFollowcorrectproceduresfor UnlistedDoesn'thaveCase ID #Help SelfServiceduringtheir breakTransfercall toexecutiveFindcontact forcustomerw/ no infoCreatecase forMatrix.Updatecase whenVM notavailableRequeuecase forcorrectproviderAsk formain # andget all otherinfo firstFindcontact w/only firstnameCall fromAaronWilliamsLocal linecaller asksfor 3 or morepeopleUsedkeywords tocreate casecorrectlyCall forLoriSpenceEscalatecase tomgmtCall forAngieJones

Call Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create case with 3 repeating numbers
  2. Successfully create case on EPS line
  3. 2 Cases on One Call
  4. Transfer call to someone in call center
  5. Call from Jessica Kim
  6. Ask for assistance in group IM
  7. Call for Linda Leverson
  8. Explain can't give out extensions
  9. Follow correct procedures for Unlisted
  10. Doesn't have Case ID #
  11. Help Self Service during their break
  12. Transfer call to executive
  13. Find contact for customer w/ no info
  14. Create case for Matrix.
  15. Update case when VM not available
  16. Requeue case for correct provider
  17. Ask for main # and get all other info first
  18. Find contact w/ only first name
  19. Call from Aaron Williams
  20. Local line caller asks for 3 or more people
  21. Used keywords to create case correctly
  22. Call for Lori Spence
  23. Escalate case to mgmt
  24. Call for Angie Jones