(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Quest/servicing drop down and select SPOT
File a dispute by either writing to Key credit research, we could mail or fax the form to the client, the client can also obtain the form via key.com and mail or fax it in. Advise the client we will respond within 30 days
R2D2
FALSE. You cannot update the address over the phone. The client can update the address via visiting the Keycenter or writing the request to the Loan Center Client services group
MSCADJ work que
False
10
Perform high risk authentication in Quest, then send a free form to LNRSCH-OH work queue. Include information of the document needed along with the fax number to the branch where the client will be picking up the contract.
125000574
View Direct
The check was undeliverable and the address needs to be updated
– Create a KAR within the documents tab and select file/new request/request to start/ enter in specific instructions then click start requests
IF there is a Key DDA requested to be used to pay a BK 85 loan/loc, you must still use the SPOT system
Using Key Form 571
Complete a suspicious caller form
NO.. original loan documents can only be requested by the client.
TRUE
Resubmit the request using the DMESCAL work que
Advise the client to obtain a copy of the front and back of the check Send a copy of the front and back of the check or money order, along with a letter of explanation, to the appropriate Loan Center Boise / Loan Center Cleveland
Send a free form to MSCADJ work que
LNRSCH-OH
ALS/AMHS/TRANS CODE 8044 OR 8096 CLSD OVPD $amt100