Using KeyForm 571Send a freeform toMSCADJwork queQuest/servicingdrop down andselect SPOTCEdesktopAdvise the client to obtaina copy of the front andback of the check Send acopy of the front and backof the check or moneyorder, along with a letterof explanation, to theappropriate Loan CenterBoise / Loan CenterClevelandMSCADJwork queFALSE. You cannotupdate the addressover the phone. Theclient can update theaddress via visiting theKeycenter or writing therequest to the LoanCenter Client servicesgroupPerform high riskauthentication in Quest, thensend a free form to LNRSCH-OH work queue. Includeinformation of the documentneeded along with the faxnumber to the branch wherethe client will be picking up thecontract.NO.. originalloan documentscan only berequested bythe client.IF there is a KeyDDA requested tobe used to pay aBK 85 loan/loc,you must still usethe SPOT systemTRUE125000574– Create a KAR withinthe documents tab andselect file/newrequest/request to start/enter in specificinstructions then clickstart requestsFalseKeyViewDeluxeResubmit therequestusing theDMESCALwork que10The check wasundeliverableand theaddress needsto be updatedALS/AMHS/TRANSCODE 8044 OR8096 CLSD OVPD$amt100File a dispute by eitherwriting to Key creditresearch, we could mailor fax the form to theclient, the client can alsoobtain the form viakey.com and mail or fax itin. Advise the client wewill respond within 30daysLNRSCH-OHViewDirectR2D2Completeasuspiciouscaller formUsing KeyForm 571Send a freeform toMSCADJwork queQuest/servicingdrop down andselect SPOTCEdesktopAdvise the client to obtaina copy of the front andback of the check Send acopy of the front and backof the check or moneyorder, along with a letterof explanation, to theappropriate Loan CenterBoise / Loan CenterClevelandMSCADJwork queFALSE. You cannotupdate the addressover the phone. Theclient can update theaddress via visiting theKeycenter or writing therequest to the LoanCenter Client servicesgroupPerform high riskauthentication in Quest, thensend a free form to LNRSCH-OH work queue. Includeinformation of the documentneeded along with the faxnumber to the branch wherethe client will be picking up thecontract.NO.. originalloan documentscan only berequested bythe client.IF there is a KeyDDA requested tobe used to pay aBK 85 loan/loc,you must still usethe SPOT systemTRUE125000574– Create a KAR withinthe documents tab andselect file/newrequest/request to start/enter in specificinstructions then clickstart requestsFalseKeyViewDeluxeResubmit therequestusing theDMESCALwork que10The check wasundeliverableand theaddress needsto be updatedALS/AMHS/TRANSCODE 8044 OR8096 CLSD OVPD$amt100File a dispute by eitherwriting to Key creditresearch, we could mailor fax the form to theclient, the client can alsoobtain the form viakey.com and mail or fax itin. Advise the client wewill respond within 30daysLNRSCH-OHViewDirectR2D2Completeasuspiciouscaller form

Installment Loan Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Using Key Form 571
  2. Send a free form to MSCADJ work que
  3. Quest/servicing drop down and select SPOT
  4. CE desktop
  5. Advise the client to obtain a copy of the front and back of the check Send a copy of the front and back of the check or money order, along with a letter of explanation, to the appropriate Loan Center Boise / Loan Center Cleveland
  6. MSCADJ work que
  7. FALSE. You cannot update the address over the phone. The client can update the address via visiting the Keycenter or writing the request to the Loan Center Client services group
  8. Perform high risk authentication in Quest, then send a free form to LNRSCH-OH work queue. Include information of the document needed along with the fax number to the branch where the client will be picking up the contract.
  9. NO.. original loan documents can only be requested by the client.
  10. IF there is a Key DDA requested to be used to pay a BK 85 loan/loc, you must still use the SPOT system
  11. TRUE
  12. 125000574
  13. – Create a KAR within the documents tab and select file/new request/request to start/ enter in specific instructions then click start requests
  14. False
  15. KeyView Deluxe
  16. Resubmit the request using the DMESCAL work que
  17. 10
  18. The check was undeliverable and the address needs to be updated
  19. ALS/AMHS/TRANS CODE 8044 OR 8096 CLSD OVPD $amt100
  20. File a dispute by either writing to Key credit research, we could mail or fax the form to the client, the client can also obtain the form via key.com and mail or fax it in. Advise the client we will respond within 30 days
  21. LNRSCH-OH
  22. View Direct
  23. R2D2
  24. Complete a suspicious caller form