This bingo card has a free space and 24 words: 125000574, KeyView Deluxe, TRUE, 10, The check was undeliverable and the address needs to be updated, LNRSCH-OH, ALS/AMHS/TRANS CODE 8044 OR 8096 CLSD OVPD $amt100, Advise the client to obtain a copy of the front and back of the check Send a copy of the front and back of the check or money order, along with a letter of explanation, to the appropriate Loan Center Boise / Loan Center Cleveland, Send a free form to MSCADJ work que, Resubmit the request using the DMESCAL work que, File a dispute by either writing to Key credit research, we could mail or fax the form to the client, the client can also obtain the form via key.com and mail or fax it in. Advise the client we will respond within 30 days, NO.. original loan documents can only be requested by the client., Perform high risk authentication in Quest, then send a free form to LNRSCH-OH work queue. Include information of the document needed along with the fax number to the branch where the client will be picking up the contract., – Create a KAR within the documents tab and select file/new request/request to start/ enter in specific instructions then click start requests, MSCADJ work que, False, Quest/servicing drop down and select SPOT, IF there is a Key DDA requested to be used to pay a BK 85 loan/loc, you must still use the SPOT system, Using Key Form 571, Complete a suspicious caller form, FALSE. You cannot update the address over the phone. The client can update the address via visiting the Keycenter or writing the request to the Loan Center Client services group, CE desktop, View Direct and R2D2.
LOC procedures | LOC procedures | LOC procedures | Installment Loan | DVS Bingo
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