CustomerignoresgreetingBlockedonlinebanking"I don't doonlinebanking"(unprompted)Raisesfraud forcommonsubscriptionCalling onbehalf ofsomeoneelseCustomermentionswait timesDog barkingor childmakingnoiseCustomermentionsageLostcardBranchclosurementionComputerilliterateOpeningcall/enteringany silencewith"HELLO?"ComplaintCallergetsnamewrongComethrough toyou inerrorOnlinebankingdetails resetcall exceeds10 minutesThreatensto leaveSystemcrashesWinninglotterynumbersCustomermentionshow muchmoney theyhaveComparedto anotherbankTalks tosomeoneelse inbackgroundAsked torepeatnameScamtextCustomerignoresgreetingBlockedonlinebanking"I don't doonlinebanking"(unprompted)Raisesfraud forcommonsubscriptionCalling onbehalf ofsomeoneelseCustomermentionswait timesDog barkingor childmakingnoiseCustomermentionsageLostcardBranchclosurementionComputerilliterateOpeningcall/enteringany silencewith"HELLO?"ComplaintCallergetsnamewrongComethrough toyou inerrorOnlinebankingdetails resetcall exceeds10 minutesThreatensto leaveSystemcrashesWinninglotterynumbersCustomermentionshow muchmoney theyhaveComparedto anotherbankTalks tosomeoneelse inbackgroundAsked torepeatnameScamtext

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer ignores greeting
  2. Blocked online banking
  3. "I don't do online banking" (unprompted)
  4. Raises fraud for common subscription
  5. Calling on behalf of someone else
  6. Customer mentions wait times
  7. Dog barking or child making noise
  8. Customer mentions age
  9. Lost card
  10. Branch closure mention
  11. Computer illiterate
  12. Opening call/entering any silence with "HELLO?"
  13. Complaint
  14. Caller gets name wrong
  15. Come through to you in error
  16. Online banking details reset call exceeds 10 minutes
  17. Threatens to leave
  18. System crashes
  19. Winning lottery numbers
  20. Customer mentions how much money they have
  21. Compared to another bank
  22. Talks to someone else in background
  23. Asked to repeat name
  24. Scam text