Raisesfraud forcommonsubscriptionComethrough toyou inerrorCustomermentionsageOpeningcall/enteringany silencewith"HELLO?"BranchclosurementionScamtextCallergetsnamewrongDog barkingor childmakingnoiseComparedto anotherbankTalks tosomeoneelse inbackgroundComplaintCustomermentionswait timesAsked torepeatnameSystemcrashesLostcardThreatensto leaveCustomermentionshow muchmoney theyhaveWinninglotterynumbers"I don't doonlinebanking"(unprompted)ComputerilliterateOnlinebankingdetails resetcall exceeds10 minutesBlockedonlinebankingCalling onbehalf ofsomeoneelseCustomerignoresgreetingRaisesfraud forcommonsubscriptionComethrough toyou inerrorCustomermentionsageOpeningcall/enteringany silencewith"HELLO?"BranchclosurementionScamtextCallergetsnamewrongDog barkingor childmakingnoiseComparedto anotherbankTalks tosomeoneelse inbackgroundComplaintCustomermentionswait timesAsked torepeatnameSystemcrashesLostcardThreatensto leaveCustomermentionshow muchmoney theyhaveWinninglotterynumbers"I don't doonlinebanking"(unprompted)ComputerilliterateOnlinebankingdetails resetcall exceeds10 minutesBlockedonlinebankingCalling onbehalf ofsomeoneelseCustomerignoresgreeting

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raises fraud for common subscription
  2. Come through to you in error
  3. Customer mentions age
  4. Opening call/entering any silence with "HELLO?"
  5. Branch closure mention
  6. Scam text
  7. Caller gets name wrong
  8. Dog barking or child making noise
  9. Compared to another bank
  10. Talks to someone else in background
  11. Complaint
  12. Customer mentions wait times
  13. Asked to repeat name
  14. System crashes
  15. Lost card
  16. Threatens to leave
  17. Customer mentions how much money they have
  18. Winning lottery numbers
  19. "I don't do online banking" (unprompted)
  20. Computer illiterate
  21. Online banking details reset call exceeds 10 minutes
  22. Blocked online banking
  23. Calling on behalf of someone else
  24. Customer ignores greeting