ScamtextLostcard"I don't doonlinebanking"(unprompted)Customermentionshow muchmoney theyhaveCalling onbehalf ofsomeoneelseThreatensto leaveRaisesfraud forcommonsubscriptionOpeningcall/enteringany silencewith"HELLO?"Dog barkingor childmakingnoiseAsked torepeatnameSystemcrashesCallergetsnamewrongCustomerignoresgreetingComputerilliterateCustomermentionswait timesOnlinebankingdetails resetcall exceeds10 minutesComethrough toyou inerrorComplaintBlockedonlinebankingWinninglotterynumbersBranchclosurementionComparedto anotherbankCustomermentionsageTalks tosomeoneelse inbackgroundScamtextLostcard"I don't doonlinebanking"(unprompted)Customermentionshow muchmoney theyhaveCalling onbehalf ofsomeoneelseThreatensto leaveRaisesfraud forcommonsubscriptionOpeningcall/enteringany silencewith"HELLO?"Dog barkingor childmakingnoiseAsked torepeatnameSystemcrashesCallergetsnamewrongCustomerignoresgreetingComputerilliterateCustomermentionswait timesOnlinebankingdetails resetcall exceeds10 minutesComethrough toyou inerrorComplaintBlockedonlinebankingWinninglotterynumbersBranchclosurementionComparedto anotherbankCustomermentionsageTalks tosomeoneelse inbackground

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scam text
  2. Lost card
  3. "I don't do online banking" (unprompted)
  4. Customer mentions how much money they have
  5. Calling on behalf of someone else
  6. Threatens to leave
  7. Raises fraud for common subscription
  8. Opening call/entering any silence with "HELLO?"
  9. Dog barking or child making noise
  10. Asked to repeat name
  11. System crashes
  12. Caller gets name wrong
  13. Customer ignores greeting
  14. Computer illiterate
  15. Customer mentions wait times
  16. Online banking details reset call exceeds 10 minutes
  17. Come through to you in error
  18. Complaint
  19. Blocked online banking
  20. Winning lottery numbers
  21. Branch closure mention
  22. Compared to another bank
  23. Customer mentions age
  24. Talks to someone else in background