Comethrough toyou inerrorScamtextCallergetsnamewrongCalling onbehalf ofsomeoneelseThreatensto leaveOpeningcall/enteringany silencewith"HELLO?"Customermentionshow muchmoney theyhaveRaisesfraud forcommonsubscriptionComparedto anotherbankDog barkingor childmakingnoiseCustomerignoresgreetingLostcardComplaintComputerilliterateSystemcrashesAsked torepeatnameBranchclosurementionCustomermentionswait timesTalks tosomeoneelse inbackground"I don't doonlinebanking"(unprompted)BlockedonlinebankingWinninglotterynumbersCustomermentionsageOnlinebankingdetails resetcall exceeds10 minutesComethrough toyou inerrorScamtextCallergetsnamewrongCalling onbehalf ofsomeoneelseThreatensto leaveOpeningcall/enteringany silencewith"HELLO?"Customermentionshow muchmoney theyhaveRaisesfraud forcommonsubscriptionComparedto anotherbankDog barkingor childmakingnoiseCustomerignoresgreetingLostcardComplaintComputerilliterateSystemcrashesAsked torepeatnameBranchclosurementionCustomermentionswait timesTalks tosomeoneelse inbackground"I don't doonlinebanking"(unprompted)BlockedonlinebankingWinninglotterynumbersCustomermentionsageOnlinebankingdetails resetcall exceeds10 minutes

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Come through to you in error
  2. Scam text
  3. Caller gets name wrong
  4. Calling on behalf of someone else
  5. Threatens to leave
  6. Opening call/entering any silence with "HELLO?"
  7. Customer mentions how much money they have
  8. Raises fraud for common subscription
  9. Compared to another bank
  10. Dog barking or child making noise
  11. Customer ignores greeting
  12. Lost card
  13. Complaint
  14. Computer illiterate
  15. System crashes
  16. Asked to repeat name
  17. Branch closure mention
  18. Customer mentions wait times
  19. Talks to someone else in background
  20. "I don't do online banking" (unprompted)
  21. Blocked online banking
  22. Winning lottery numbers
  23. Customer mentions age
  24. Online banking details reset call exceeds 10 minutes