"I don't doonlinebanking"(unprompted)BranchclosurementionCustomermentionshow muchmoney theyhaveDog barkingor childmakingnoiseComparedto anotherbankCallergetsnamewrongRaisesfraud forcommonsubscriptionComputerilliterateWinninglotterynumbersCustomermentionswait timesCustomerignoresgreetingOpeningcall/enteringany silencewith"HELLO?"Talks tosomeoneelse inbackgroundLostcardScamtextSystemcrashesBlockedonlinebankingAsked torepeatnameThreatensto leaveOnlinebankingdetails resetcall exceeds10 minutesComplaintCalling onbehalf ofsomeoneelseCustomermentionsageComethrough toyou inerror"I don't doonlinebanking"(unprompted)BranchclosurementionCustomermentionshow muchmoney theyhaveDog barkingor childmakingnoiseComparedto anotherbankCallergetsnamewrongRaisesfraud forcommonsubscriptionComputerilliterateWinninglotterynumbersCustomermentionswait timesCustomerignoresgreetingOpeningcall/enteringany silencewith"HELLO?"Talks tosomeoneelse inbackgroundLostcardScamtextSystemcrashesBlockedonlinebankingAsked torepeatnameThreatensto leaveOnlinebankingdetails resetcall exceeds10 minutesComplaintCalling onbehalf ofsomeoneelseCustomermentionsageComethrough toyou inerror

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't do online banking" (unprompted)
  2. Branch closure mention
  3. Customer mentions how much money they have
  4. Dog barking or child making noise
  5. Compared to another bank
  6. Caller gets name wrong
  7. Raises fraud for common subscription
  8. Computer illiterate
  9. Winning lottery numbers
  10. Customer mentions wait times
  11. Customer ignores greeting
  12. Opening call/entering any silence with "HELLO?"
  13. Talks to someone else in background
  14. Lost card
  15. Scam text
  16. System crashes
  17. Blocked online banking
  18. Asked to repeat name
  19. Threatens to leave
  20. Online banking details reset call exceeds 10 minutes
  21. Complaint
  22. Calling on behalf of someone else
  23. Customer mentions age
  24. Come through to you in error