Openingcall/enteringany silencewith"HELLO?"Systemcrashes"I don't doonlinebanking"(unprompted)ScamtextComplaintCustomermentionswait timesCustomerignoresgreetingBlockedonlinebankingTalks tosomeoneelse inbackgroundDog barkingor childmakingnoiseAsked torepeatnameCallergetsnamewrongComputerilliterateBranchclosurementionComparedto anotherbankComethrough toyou inerrorCalling onbehalf ofsomeoneelseLostcardRaisesfraud forcommonsubscriptionOnlinebankingdetails resetcall exceeds10 minutesWinninglotterynumbersCustomermentionshow muchmoney theyhaveCustomermentionsageThreatensto leaveOpeningcall/enteringany silencewith"HELLO?"Systemcrashes"I don't doonlinebanking"(unprompted)ScamtextComplaintCustomermentionswait timesCustomerignoresgreetingBlockedonlinebankingTalks tosomeoneelse inbackgroundDog barkingor childmakingnoiseAsked torepeatnameCallergetsnamewrongComputerilliterateBranchclosurementionComparedto anotherbankComethrough toyou inerrorCalling onbehalf ofsomeoneelseLostcardRaisesfraud forcommonsubscriptionOnlinebankingdetails resetcall exceeds10 minutesWinninglotterynumbersCustomermentionshow muchmoney theyhaveCustomermentionsageThreatensto leave

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opening call/entering any silence with "HELLO?"
  2. System crashes
  3. "I don't do online banking" (unprompted)
  4. Scam text
  5. Complaint
  6. Customer mentions wait times
  7. Customer ignores greeting
  8. Blocked online banking
  9. Talks to someone else in background
  10. Dog barking or child making noise
  11. Asked to repeat name
  12. Caller gets name wrong
  13. Computer illiterate
  14. Branch closure mention
  15. Compared to another bank
  16. Come through to you in error
  17. Calling on behalf of someone else
  18. Lost card
  19. Raises fraud for common subscription
  20. Online banking details reset call exceeds 10 minutes
  21. Winning lottery numbers
  22. Customer mentions how much money they have
  23. Customer mentions age
  24. Threatens to leave