Talks tosomeoneelse inbackgroundScamtextCustomermentionsageComputerilliterateRaisesfraud forcommonsubscriptionCustomermentionswait timesAsked torepeatnameComplaintComparedto anotherbankLostcardCustomermentionshow muchmoney theyhaveCallergetsnamewrong"I don't doonlinebanking"(unprompted)Threatensto leaveWinninglotterynumbersDog barkingor childmakingnoiseCustomerignoresgreetingComethrough toyou inerrorBlockedonlinebankingCalling onbehalf ofsomeoneelseBranchclosurementionOpeningcall/enteringany silencewith"HELLO?"Onlinebankingdetails resetcall exceeds10 minutesSystemcrashesTalks tosomeoneelse inbackgroundScamtextCustomermentionsageComputerilliterateRaisesfraud forcommonsubscriptionCustomermentionswait timesAsked torepeatnameComplaintComparedto anotherbankLostcardCustomermentionshow muchmoney theyhaveCallergetsnamewrong"I don't doonlinebanking"(unprompted)Threatensto leaveWinninglotterynumbersDog barkingor childmakingnoiseCustomerignoresgreetingComethrough toyou inerrorBlockedonlinebankingCalling onbehalf ofsomeoneelseBranchclosurementionOpeningcall/enteringany silencewith"HELLO?"Onlinebankingdetails resetcall exceeds10 minutesSystemcrashes

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talks to someone else in background
  2. Scam text
  3. Customer mentions age
  4. Computer illiterate
  5. Raises fraud for common subscription
  6. Customer mentions wait times
  7. Asked to repeat name
  8. Complaint
  9. Compared to another bank
  10. Lost card
  11. Customer mentions how much money they have
  12. Caller gets name wrong
  13. "I don't do online banking" (unprompted)
  14. Threatens to leave
  15. Winning lottery numbers
  16. Dog barking or child making noise
  17. Customer ignores greeting
  18. Come through to you in error
  19. Blocked online banking
  20. Calling on behalf of someone else
  21. Branch closure mention
  22. Opening call/entering any silence with "HELLO?"
  23. Online banking details reset call exceeds 10 minutes
  24. System crashes