Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Lost card
2. Branch closure mention
3. Raises fraud for common subscription
4. System crashes
5. Computer illiterate
6. Customer mentions age
7. Customer mentions how much money they have
8. Online banking details reset call exceeds 10 minutes
9. Compared to another bank
10. Dog barking or child making noise
11. Calling on behalf of someone else
12. Talks to someone else in background
13. "I don't do online banking" (unprompted)
14. Blocked online banking
15. Customer ignores greeting
16. Customer mentions wait times
17. Asked to repeat name
18. Come through to you in error
19. Threatens to leave
20. Winning lottery numbers
21. Scam text
22. Opening call/entering any silence with "HELLO?"
23. Caller gets name wrong
24. Complaint