ScamtextDog barkingor childmakingnoiseLostcardOnlinebankingdetails resetcall exceeds10 minutesComputerilliterateBranchclosurementionTalks tosomeoneelse inbackgroundCustomermentionshow muchmoney theyhaveAsked torepeatnameWinninglotterynumbersOpeningcall/enteringany silencewith"HELLO?"CustomermentionsageBlockedonlinebankingCustomerignoresgreetingSystemcrashesCallergetsnamewrong"I don't doonlinebanking"(unprompted)Comethrough toyou inerrorCalling onbehalf ofsomeoneelseComplaintRaisesfraud forcommonsubscriptionCustomermentionswait timesComparedto anotherbankThreatensto leaveScamtextDog barkingor childmakingnoiseLostcardOnlinebankingdetails resetcall exceeds10 minutesComputerilliterateBranchclosurementionTalks tosomeoneelse inbackgroundCustomermentionshow muchmoney theyhaveAsked torepeatnameWinninglotterynumbersOpeningcall/enteringany silencewith"HELLO?"CustomermentionsageBlockedonlinebankingCustomerignoresgreetingSystemcrashesCallergetsnamewrong"I don't doonlinebanking"(unprompted)Comethrough toyou inerrorCalling onbehalf ofsomeoneelseComplaintRaisesfraud forcommonsubscriptionCustomermentionswait timesComparedto anotherbankThreatensto leave

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scam text
  2. Dog barking or child making noise
  3. Lost card
  4. Online banking details reset call exceeds 10 minutes
  5. Computer illiterate
  6. Branch closure mention
  7. Talks to someone else in background
  8. Customer mentions how much money they have
  9. Asked to repeat name
  10. Winning lottery numbers
  11. Opening call/entering any silence with "HELLO?"
  12. Customer mentions age
  13. Blocked online banking
  14. Customer ignores greeting
  15. System crashes
  16. Caller gets name wrong
  17. "I don't do online banking" (unprompted)
  18. Come through to you in error
  19. Calling on behalf of someone else
  20. Complaint
  21. Raises fraud for common subscription
  22. Customer mentions wait times
  23. Compared to another bank
  24. Threatens to leave