Calling onbehalf ofsomeoneelseTalks tosomeoneelse inbackgroundCustomermentionswait timesCustomerignoresgreetingOpeningcall/enteringany silencewith"HELLO?"Raisesfraud forcommonsubscriptionBranchclosuremention"I don't doonlinebanking"(unprompted)LostcardComparedto anotherbankThreatensto leaveDog barkingor childmakingnoiseCustomermentionshow muchmoney theyhaveWinninglotterynumbersComplaintComethrough toyou inerrorCallergetsnamewrongSystemcrashesComputerilliterateScamtextAsked torepeatnameBlockedonlinebankingOnlinebankingdetails resetcall exceeds10 minutesCustomermentionsageCalling onbehalf ofsomeoneelseTalks tosomeoneelse inbackgroundCustomermentionswait timesCustomerignoresgreetingOpeningcall/enteringany silencewith"HELLO?"Raisesfraud forcommonsubscriptionBranchclosuremention"I don't doonlinebanking"(unprompted)LostcardComparedto anotherbankThreatensto leaveDog barkingor childmakingnoiseCustomermentionshow muchmoney theyhaveWinninglotterynumbersComplaintComethrough toyou inerrorCallergetsnamewrongSystemcrashesComputerilliterateScamtextAsked torepeatnameBlockedonlinebankingOnlinebankingdetails resetcall exceeds10 minutesCustomermentionsage

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling on behalf of someone else
  2. Talks to someone else in background
  3. Customer mentions wait times
  4. Customer ignores greeting
  5. Opening call/entering any silence with "HELLO?"
  6. Raises fraud for common subscription
  7. Branch closure mention
  8. "I don't do online banking" (unprompted)
  9. Lost card
  10. Compared to another bank
  11. Threatens to leave
  12. Dog barking or child making noise
  13. Customer mentions how much money they have
  14. Winning lottery numbers
  15. Complaint
  16. Come through to you in error
  17. Caller gets name wrong
  18. System crashes
  19. Computer illiterate
  20. Scam text
  21. Asked to repeat name
  22. Blocked online banking
  23. Online banking details reset call exceeds 10 minutes
  24. Customer mentions age