Calling onbehalf ofsomeoneOpeningcall/enteringany silencewith"HELLO"Onlinebankingreset takesmore than10 minutesThreatensto leaveBondqueryComputerilliterateHolidayflagCustomermentionshow muchmoney theyhaveComparedto anotherbankDirectDebitindemnityTalking tosomeoneelse inbackgroundISAqueryGreetingignoredScamtextDog or childinbackgroundGetcalled apet nameVoice IDenrolmentAsked torepeatnameRaisingfraud forcommonsubscriptionTransactionover 2k(HRT) Branchclosuremention"I dont doonlinebanking"(unprompted)WrongnameusedCustomermentionswait timesSystemissuesLostcardComplaintWinninglotterynumbersComethroughin errorCustomermentionsageOnlinebankingblockedCalling onbehalf ofsomeoneOpeningcall/enteringany silencewith"HELLO"Onlinebankingreset takesmore than10 minutesThreatensto leaveBondqueryComputerilliterateHolidayflagCustomermentionshow muchmoney theyhaveComparedto anotherbankDirectDebitindemnityTalking tosomeoneelse inbackgroundISAqueryGreetingignoredScamtextDog or childinbackgroundGetcalled apet nameVoice IDenrolmentAsked torepeatnameRaisingfraud forcommonsubscriptionTransactionover 2k(HRT) Branchclosuremention"I dont doonlinebanking"(unprompted)WrongnameusedCustomermentionswait timesSystemissuesLostcardComplaintWinninglotterynumbersComethroughin errorCustomermentionsageOnlinebankingblocked

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling on behalf of someone
  2. Opening call/entering any silence with "HELLO"
  3. Online banking reset takes more than 10 minutes
  4. Threatens to leave
  5. Bond query
  6. Computer illiterate
  7. Holiday flag
  8. Customer mentions how much money they have
  9. Compared to another bank
  10. Direct Debit indemnity
  11. Talking to someone else in background
  12. ISA query
  13. Greeting ignored
  14. Scam text
  15. Dog or child in background
  16. Get called a pet name
  17. Voice ID enrolment
  18. Asked to repeat name
  19. Raising fraud for common subscription
  20. Transaction over 2k (HRT)
  21. Branch closure mention
  22. "I dont do online banking" (unprompted)
  23. Wrong name used
  24. Customer mentions wait times
  25. System issues
  26. Lost card
  27. Complaint
  28. Winning lottery numbers
  29. Come through in error
  30. Customer mentions age
  31. Online banking blocked