Getcalled apet nameHolidayflagThreatensto leaveOpeningcall/enteringany silencewith"HELLO"Dog or childinbackgroundWinninglotterynumbersTalking tosomeoneelse inbackgroundComethroughin errorScamtextWrongnameusedBondqueryComparedto anotherbankGreetingignoredTransactionover 2k(HRT) LostcardComputerilliterateComplaintDirectDebitindemnityCustomermentionswait timesVoice IDenrolmentAsked torepeatnameRaisingfraud forcommonsubscriptionBranchclosurementionCustomermentionsageCalling onbehalf ofsomeoneOnlinebankingblockedSystemissues"I dont doonlinebanking"(unprompted)ISAqueryCustomermentionshow muchmoney theyhaveOnlinebankingreset takesmore than10 minutesGetcalled apet nameHolidayflagThreatensto leaveOpeningcall/enteringany silencewith"HELLO"Dog or childinbackgroundWinninglotterynumbersTalking tosomeoneelse inbackgroundComethroughin errorScamtextWrongnameusedBondqueryComparedto anotherbankGreetingignoredTransactionover 2k(HRT) LostcardComputerilliterateComplaintDirectDebitindemnityCustomermentionswait timesVoice IDenrolmentAsked torepeatnameRaisingfraud forcommonsubscriptionBranchclosurementionCustomermentionsageCalling onbehalf ofsomeoneOnlinebankingblockedSystemissues"I dont doonlinebanking"(unprompted)ISAqueryCustomermentionshow muchmoney theyhaveOnlinebankingreset takesmore than10 minutes

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get called a pet name
  2. Holiday flag
  3. Threatens to leave
  4. Opening call/entering any silence with "HELLO"
  5. Dog or child in background
  6. Winning lottery numbers
  7. Talking to someone else in background
  8. Come through in error
  9. Scam text
  10. Wrong name used
  11. Bond query
  12. Compared to another bank
  13. Greeting ignored
  14. Transaction over 2k (HRT)
  15. Lost card
  16. Computer illiterate
  17. Complaint
  18. Direct Debit indemnity
  19. Customer mentions wait times
  20. Voice ID enrolment
  21. Asked to repeat name
  22. Raising fraud for common subscription
  23. Branch closure mention
  24. Customer mentions age
  25. Calling on behalf of someone
  26. Online banking blocked
  27. System issues
  28. "I dont do online banking" (unprompted)
  29. ISA query
  30. Customer mentions how much money they have
  31. Online banking reset takes more than 10 minutes