Voice IDenrolmentComputerilliterate"I dont doonlinebanking"(unprompted)BondqueryAsked torepeatnameOnlinebankingreset takesmore than10 minutesThreatensto leaveScamtextComplaintTalking tosomeoneelse inbackgroundOpeningcall/enteringany silencewith"HELLO"GreetingignoredTransactionover 2k(HRT) Getcalled apet nameWinninglotterynumbersCalling onbehalf ofsomeoneHolidayflagComethroughin errorISAqueryLostcardRaisingfraud forcommonsubscriptionDirectDebitindemnityCustomermentionswait timesOnlinebankingblockedWrongnameusedBranchclosurementionDog or childinbackgroundCustomermentionsageComparedto anotherbankSystemissuesCustomermentionshow muchmoney theyhaveVoice IDenrolmentComputerilliterate"I dont doonlinebanking"(unprompted)BondqueryAsked torepeatnameOnlinebankingreset takesmore than10 minutesThreatensto leaveScamtextComplaintTalking tosomeoneelse inbackgroundOpeningcall/enteringany silencewith"HELLO"GreetingignoredTransactionover 2k(HRT) Getcalled apet nameWinninglotterynumbersCalling onbehalf ofsomeoneHolidayflagComethroughin errorISAqueryLostcardRaisingfraud forcommonsubscriptionDirectDebitindemnityCustomermentionswait timesOnlinebankingblockedWrongnameusedBranchclosurementionDog or childinbackgroundCustomermentionsageComparedto anotherbankSystemissuesCustomermentionshow muchmoney theyhave

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Voice ID enrolment
  2. Computer illiterate
  3. "I dont do online banking" (unprompted)
  4. Bond query
  5. Asked to repeat name
  6. Online banking reset takes more than 10 minutes
  7. Threatens to leave
  8. Scam text
  9. Complaint
  10. Talking to someone else in background
  11. Opening call/entering any silence with "HELLO"
  12. Greeting ignored
  13. Transaction over 2k (HRT)
  14. Get called a pet name
  15. Winning lottery numbers
  16. Calling on behalf of someone
  17. Holiday flag
  18. Come through in error
  19. ISA query
  20. Lost card
  21. Raising fraud for common subscription
  22. Direct Debit indemnity
  23. Customer mentions wait times
  24. Online banking blocked
  25. Wrong name used
  26. Branch closure mention
  27. Dog or child in background
  28. Customer mentions age
  29. Compared to another bank
  30. System issues
  31. Customer mentions how much money they have