Raisingfraud forcommonsubscriptionThreatensto leaveCustomermentionshow muchmoney theyhaveComplaint"I dont doonlinebanking"(unprompted)LostcardVoice IDenrolmentScamtextAsked torepeatnameDog or childinbackgroundComethroughin errorHolidayflagSystemissuesTalking tosomeoneelse inbackgroundWrongnameusedBondqueryBranchclosurementionComputerilliterateGreetingignoredComparedto anotherbankOnlinebankingblockedCustomermentionswait timesDirectDebitindemnityCustomermentionsageTransactionover 2k(HRT) WinninglotterynumbersOpeningcall/enteringany silencewith"HELLO"Calling onbehalf ofsomeoneISAqueryGetcalled apet nameOnlinebankingreset takesmore than10 minutesRaisingfraud forcommonsubscriptionThreatensto leaveCustomermentionshow muchmoney theyhaveComplaint"I dont doonlinebanking"(unprompted)LostcardVoice IDenrolmentScamtextAsked torepeatnameDog or childinbackgroundComethroughin errorHolidayflagSystemissuesTalking tosomeoneelse inbackgroundWrongnameusedBondqueryBranchclosurementionComputerilliterateGreetingignoredComparedto anotherbankOnlinebankingblockedCustomermentionswait timesDirectDebitindemnityCustomermentionsageTransactionover 2k(HRT) WinninglotterynumbersOpeningcall/enteringany silencewith"HELLO"Calling onbehalf ofsomeoneISAqueryGetcalled apet nameOnlinebankingreset takesmore than10 minutes

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raising fraud for common subscription
  2. Threatens to leave
  3. Customer mentions how much money they have
  4. Complaint
  5. "I dont do online banking" (unprompted)
  6. Lost card
  7. Voice ID enrolment
  8. Scam text
  9. Asked to repeat name
  10. Dog or child in background
  11. Come through in error
  12. Holiday flag
  13. System issues
  14. Talking to someone else in background
  15. Wrong name used
  16. Bond query
  17. Branch closure mention
  18. Computer illiterate
  19. Greeting ignored
  20. Compared to another bank
  21. Online banking blocked
  22. Customer mentions wait times
  23. Direct Debit indemnity
  24. Customer mentions age
  25. Transaction over 2k (HRT)
  26. Winning lottery numbers
  27. Opening call/entering any silence with "HELLO"
  28. Calling on behalf of someone
  29. ISA query
  30. Get called a pet name
  31. Online banking reset takes more than 10 minutes