BondqueryComputerilliterateBranchclosurementionComparedto anotherbankCalling onbehalf ofsomeoneTalking tosomeoneelse inbackgroundScamtextCustomermentionshow muchmoney theyhaveCustomermentionsageDog or childinbackgroundLostcardGreetingignoredDirectDebitindemnitySystemissuesComplaintWrongnameusedAsked torepeatnameOnlinebankingblockedTransactionover 2k(HRT) Customermentionswait timesISAqueryGetcalled apet nameWinninglotterynumbersComethroughin errorHolidayflagVoice IDenrolmentRaisingfraud forcommonsubscriptionOnlinebankingreset takesmore than10 minutesOpeningcall/enteringany silencewith"HELLO""I dont doonlinebanking"(unprompted)Threatensto leaveBondqueryComputerilliterateBranchclosurementionComparedto anotherbankCalling onbehalf ofsomeoneTalking tosomeoneelse inbackgroundScamtextCustomermentionshow muchmoney theyhaveCustomermentionsageDog or childinbackgroundLostcardGreetingignoredDirectDebitindemnitySystemissuesComplaintWrongnameusedAsked torepeatnameOnlinebankingblockedTransactionover 2k(HRT) Customermentionswait timesISAqueryGetcalled apet nameWinninglotterynumbersComethroughin errorHolidayflagVoice IDenrolmentRaisingfraud forcommonsubscriptionOnlinebankingreset takesmore than10 minutesOpeningcall/enteringany silencewith"HELLO""I dont doonlinebanking"(unprompted)Threatensto leave

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bond query
  2. Computer illiterate
  3. Branch closure mention
  4. Compared to another bank
  5. Calling on behalf of someone
  6. Talking to someone else in background
  7. Scam text
  8. Customer mentions how much money they have
  9. Customer mentions age
  10. Dog or child in background
  11. Lost card
  12. Greeting ignored
  13. Direct Debit indemnity
  14. System issues
  15. Complaint
  16. Wrong name used
  17. Asked to repeat name
  18. Online banking blocked
  19. Transaction over 2k (HRT)
  20. Customer mentions wait times
  21. ISA query
  22. Get called a pet name
  23. Winning lottery numbers
  24. Come through in error
  25. Holiday flag
  26. Voice ID enrolment
  27. Raising fraud for common subscription
  28. Online banking reset takes more than 10 minutes
  29. Opening call/entering any silence with "HELLO"
  30. "I dont do online banking" (unprompted)
  31. Threatens to leave