Threatensto leaveOpeningcall/enteringany silencewith"HELLO"Asked torepeatnameBranchclosurementionCalling onbehalf ofsomeoneScamtextGreetingignoredComethroughin errorOnlinebankingblockedVoice IDenrolmentDog or childinbackgroundRaisingfraud forcommonsubscription"I dont doonlinebanking"(unprompted)ISAqueryWinninglotterynumbersBondquerySystemissuesComputerilliterateComplaintTransactionover 2k(HRT) Onlinebankingreset takesmore than10 minutesLostcardWrongnameusedCustomermentionshow muchmoney theyhaveCustomermentionsageDirectDebitindemnityComparedto anotherbankGetcalled apet nameCustomermentionswait timesTalking tosomeoneelse inbackgroundHolidayflagThreatensto leaveOpeningcall/enteringany silencewith"HELLO"Asked torepeatnameBranchclosurementionCalling onbehalf ofsomeoneScamtextGreetingignoredComethroughin errorOnlinebankingblockedVoice IDenrolmentDog or childinbackgroundRaisingfraud forcommonsubscription"I dont doonlinebanking"(unprompted)ISAqueryWinninglotterynumbersBondquerySystemissuesComputerilliterateComplaintTransactionover 2k(HRT) Onlinebankingreset takesmore than10 minutesLostcardWrongnameusedCustomermentionshow muchmoney theyhaveCustomermentionsageDirectDebitindemnityComparedto anotherbankGetcalled apet nameCustomermentionswait timesTalking tosomeoneelse inbackgroundHolidayflag

Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatens to leave
  2. Opening call/entering any silence with "HELLO"
  3. Asked to repeat name
  4. Branch closure mention
  5. Calling on behalf of someone
  6. Scam text
  7. Greeting ignored
  8. Come through in error
  9. Online banking blocked
  10. Voice ID enrolment
  11. Dog or child in background
  12. Raising fraud for common subscription
  13. "I dont do online banking" (unprompted)
  14. ISA query
  15. Winning lottery numbers
  16. Bond query
  17. System issues
  18. Computer illiterate
  19. Complaint
  20. Transaction over 2k (HRT)
  21. Online banking reset takes more than 10 minutes
  22. Lost card
  23. Wrong name used
  24. Customer mentions how much money they have
  25. Customer mentions age
  26. Direct Debit indemnity
  27. Compared to another bank
  28. Get called a pet name
  29. Customer mentions wait times
  30. Talking to someone else in background
  31. Holiday flag