(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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HCP calls for something they can only assist with
Member complains about something we can't control
Member ask for benefit extension
Phone order sent to wrong address
Member curses!
member refuses solution to issue they called for
HCP talks over you about hbp
Walmart website not working
member ask for supervisor
member can't hear you in five9
Member provides wrong card number
Caller ask to apply for otc plan
HCP Cold transfers
Member Gaslights!
Can't find member in CRM
Walmart refuses refund request
HCP rep randomly pops up in transfer call
HCP rejects transfer
members ask for card/catalog to be delivered overnight
Member ask questions you don't know the answer to
Flirty member!
Member tries to place order with less than5 dollars in account
Member calls wrong number
Member tries to place order with less than 5 dollars in account
