(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member complains about something we can't control
HCP rep randomly pops up in transfer call
member refuses solution to issue they called for
HCP rejects transfer
Member ask questions you don't know the answer to
member ask for supervisor
Can't find member in CRM
Member tries to place order with less than 5 dollars in account
Member ask for benefit extension
HCP talks over you about hbp
Caller ask to apply for otc plan
Phone order sent to wrong address
HCP Cold transfers
Member curses!
Member calls wrong number
member can't hear you in five9
members ask for card/catalog to be delivered overnight
Member provides wrong card number
Flirty member!
HCP calls for something they can only assist with
Walmart website not working
Walmart refuses refund request
Member Gaslights!
Member tries to place order with less than5 dollars in account
