(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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member refuses solution to issue they called for
Flirty member!
member ask for supervisor
Member provides wrong card number
Phone order sent to wrong address
member can't hear you in five9
Member tries to place order with less than 5 dollars in account
Member Gaslights!
Member ask for benefit extension
Member ask questions you don't know the answer to
Caller ask to apply for otc plan
Walmart refuses refund request
HCP Cold transfers
Member complains about something we can't control
HCP rejects transfer
Walmart website not working
HCP rep randomly pops up in transfer call
Member curses!
Member calls wrong number
Can't find member in CRM
HCP calls for something they can only assist with
HCP talks over you about hbp
members ask for card/catalog to be delivered overnight
Member tries to place order with less than5 dollars in account
