(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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HCP rep randomly pops up in transfer call
Member tries to place order with less than 5 dollars in account
HCP rejects transfer
Phone order sent to wrong address
Can't find member in CRM
Flirty member!
Member complains about something we can't control
Member Gaslights!
Member calls wrong number
Caller ask to apply for otc plan
Walmart refuses refund request
HCP talks over you about hbp
member refuses solution to issue they called for
Member ask questions you don't know the answer to
Member ask for benefit extension
Walmart website not working
HCP calls for something they can only assist with
member ask for supervisor
Member provides wrong card number
members ask for card/catalog to be delivered overnight
Member curses!
HCP Cold transfers
Member tries to place order with less than5 dollars in account
