This bingo card has a free space and 24 words: Member calls wrong number, Member provides wrong card number, HCP rep randomly pops up in transfer call, Caller ask to apply for otc plan, members ask for card/catalog to be delivered overnight, Phone order sent to wrong address, member refuses solution to issue they called for, Member ask for benefit extension, Member curses!, Member tries to place order with less than5 dollars in account, Member complains about something we can't control, Can't find member in CRM, HCP rejects transfer, HCP calls for something they can only assist with, Member tries to place order with less than 5 dollars in account, Walmart refuses refund request, member ask for supervisor, member can't hear you in five9, Member Gaslights!, Flirty member!, Walmart website not working, HCP Cold transfers, Member ask questions you don't know the answer to and HCP talks over you about hbp.
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