(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cafe closed- order went thru
guest says they're going to file a lawsuit
Guest started crying
Someone is cutting grass outside
IVR payment ACTUALLY worked!
forgot to use empathy
forgot to check case history
guest says "im never ordering from you again"
DD agent calling on behalf of the guest
Got 85% on QA
guest calling in because coffee was out
wants tip refunded
guest reset pw but still can't log in
DD forgot drink
has more than 3 Panera accounts
forgot to put yourself in ready mode
Guest calling to compliment us
guest calling in to cancel order 2 weeks old
Mouth Breather
guest demands us to update CC on file
forgot to delete multiple accts
Guest credit card keeps getting declined
guest "didn't know" they had the sip club
Baby crying in the background
Had to hang up on guest
guest calling in to report fraud
associate calling
guest says the word "ridiculous"
you forgot to appease
compromised account call
Your CSAT is above 75%
Franchise told guest to call us for refund
SF is slow
you make it through the call and forgot to get their name
Hello? Are you there?
refuses to give additional account information
guest ordered to wrong cafe
Guest screamed at you
guest preordered but cafe didnt hold back items
guest says they've been subbed to USC for 3+ years