(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
Guest started crying
Someone is cutting grass outside
Guest calling to compliment us
guest preordered but cafe didnt hold back items
Guest credit card keeps getting declined
guest wants to talk to the CEO
guest calling in because coffee was out
Got 85% on QA
wants refund for coffee subscription
associate calling
Forgot to change your aux code
guest thought they subbed with promo code
You have a call that is over 20 minutes
guest calling in about the coffee crumb cake
guest calling in to cancel order 2 weeks old
DD left order at wrong address
Franchise told guest to call us for refund
wants tip refunded
Franchise has not reached out to guest
guest ordered to wrong cafe
your personal order was wrong
Your handle time in 7 minutes or below
Mouth Breather
Hello? Are you there?
guest complaining about no bagels on Tuesday
guest "didn't know" they had the sip club
forgot to use empathy
forgot to check case history
DD agent calling on behalf of the guest
Guest cant verify info on account
Baby crying in the background
Cafe closed- order went thru
you forgot to appease
you speak with a rude cafe
guest says "im never ordering from you again"
you make it through the call and forgot to get their name
guest says they're going to file a lawsuit
guest says they've been subbed to USC for 3+ years
