(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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DD left order at wrong address
you forgot to appease
Guest cant verify info on account
guest calling in to report fraud
Guest called it the Sippy Club
you speak with a rude cafe
Guest started crying
DD agent calling on behalf of the guest
wants tip refunded
You have a call that is over 20 minutes
Your CSAT is above 75%
guest wants to talk to the CEO
forgot to delete multiple accts
guest says they've been subbed to USC for 3+ years
Franchise has not reached out to guest
guest says they're going to file a lawsuit
Had to hang up on guest
Forgot to change your aux code
associate calling
guest reset pw but still can't log in
guest "didn't know" they had the sip club
guest calling in to cancel order 2 weeks old
Got 85% on QA
guest says the word "ridiculous"
Franchise told guest to call us for refund
guest ordered to wrong cafe
Guest credit card keeps getting declined
IVR payment ACTUALLY worked!
guest complaining about no bagels on Tuesday
Guest screamed at you
Called Panera Pandora
forgot to use empathy
Your handle time in 7 minutes or below
Cafe closed- order went thru
Guest calling to compliment us
guest calling in because coffee was out
guest thought they subbed with promo code
Hello? Are you there?
guest demands us to update CC on file
your personal order was wrong
SF is slow
has more than 3 Panera accounts
Someone is cutting grass outside
Baby crying in the background
you make it through the call and forgot to get their name
