This bingo card has a free space and 59 words: guest says the word "ridiculous", refuses to give additional account information, you make it through the call and forgot to get their name, you forgot to appease, forgot to put yourself in ready mode, IVR payment ACTUALLY worked!, Guest screamed at you, Guest started crying, Had to hang up on guest, wants refund for coffee subscription, associate calling, guest says "im never ordering from you again", guest says they're going to file a lawsuit, guest wants to talk to the CEO, you speak with a rude cafe, Mouth Breather, Guest calling to compliment us, Guest literally won't let you talk, denies any idea of having a second Panera account, has more than 3 Panera accounts, wants tip refunded, DD left order at wrong address, guest hangs up before you can say goodbye, DD agent calling on behalf of the guest, guest calling in to cancel order 2 weeks old, guest calling in because coffee was out, guest "didn't know" they had the sip club, guest preordered but cafe didnt hold back items, Guest called it the Sippy Club, Cafe closed- order went thru, guest calling in to report fraud, guest says they've been subbed to USC for 3+ years, phishing for rewards, guest complaining about no bagels on Tuesday, guest calling in about the coffee crumb cake, guest thought they subbed with promo code, guest ordered to wrong cafe, DD forgot drink, guest demands us to update CC on file, forgot to check case history, Hello? Are you there?, forgot to delete multiple accts, forgot to use empathy, guest reset pw but still can't log in, SF is slow, Baby crying in the background, Someone is cutting grass outside, Forgot to change your aux code, Called Panera Pandora, Guest cant verify info on account, Guest credit card keeps getting declined, Got 85% on QA, Your CSAT is above 75%, Your handle time in 7 minutes or below, You have a call that is over 20 minutes, compromised account call, your personal order was wrong, Franchise told guest to call us for refund and Franchise has not reached out to guest.
Guest Care Bingo | Manager Bingo | Christmas Eve Bingo - The Dream Team | UBS CS BINGO GAME | CALL BELL BINGO
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