NBstatuscallThinks theyjust spoke toyou, but theydid notCallercommentson longhold timeAsked howthe weatheris where youliveTold no othercompanyhas SLAsthis longWDOPAllocationchangeover thephoneCommentabout no oneusing faxesanymoreEmail ablankformSuper friendly,understandingAORCommentson "ExcellentService"greetingAsks forwinninglottonumbersAddresschangeCalled bythe wrongnameOutboundcall andtheyanswerProvidebalancefor B.B.Told everyothercompanyhas SLAsthis longFoundanswer inKB withoutassistanceCombinedque reachover 30CallfromsalesDisabilityclaimscallKB reloadsin themiddle of asearchHandle 3+policieson onecallCalleronlyneedsbalanceNBstatuscallThinks theyjust spoke toyou, but theydid notCallercommentson longhold timeAsked howthe weatheris where youliveTold no othercompanyhas SLAsthis longWDOPAllocationchangeover thephoneCommentabout no oneusing faxesanymoreEmail ablankformSuper friendly,understandingAORCommentson "ExcellentService"greetingAsks forwinninglottonumbersAddresschangeCalled bythe wrongnameOutboundcall andtheyanswerProvidebalancefor B.B.Told everyothercompanyhas SLAsthis longFoundanswer inKB withoutassistanceCombinedque reachover 30CallfromsalesDisabilityclaimscallKB reloadsin themiddle of asearchHandle 3+policieson onecallCalleronlyneedsbalance

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NB status call
  2. Thinks they just spoke to you, but they did not
  3. Caller comments on long hold time
  4. Asked how the weather is where you live
  5. Told no other company has SLAs this long
  6. WDOP
  7. Allocation change over the phone
  8. Comment about no one using faxes anymore
  9. Email a blank form
  10. Super friendly, understanding AOR
  11. Comments on "Excellent Service" greeting
  12. Asks for winning lotto numbers
  13. Address change
  14. Called by the wrong name
  15. Outbound call and they answer
  16. Provide balance for B.B.
  17. Told every other company has SLAs this long
  18. Found answer in KB without assistance
  19. Combined que reach over 30
  20. Call from sales
  21. Disability claims call
  22. KB reloads in the middle of a search
  23. Handle 3+ policies on one call
  24. Caller only needs balance