Asked howthe weatheris where youliveCalled bythe wrongnameOutboundcall andtheyanswerProvidebalancefor B.B.CalleronlyneedsbalanceKB reloadsin themiddle of asearchAddresschangeThinks theyjust spoke toyou, but theydid notCombinedque reachover 30Callercommentson longhold timeAsks forwinninglottonumbersSuper friendly,understandingAORWDOPCommentson "ExcellentService"greetingEmail ablankformCommentabout no oneusing faxesanymoreTold no othercompanyhas SLAsthis longHandle 3+policieson onecallDisabilityclaimscallAllocationchangeover thephoneNBstatuscallTold everyothercompanyhas SLAsthis longFoundanswer inKB withoutassistanceCallfromsalesAsked howthe weatheris where youliveCalled bythe wrongnameOutboundcall andtheyanswerProvidebalancefor B.B.CalleronlyneedsbalanceKB reloadsin themiddle of asearchAddresschangeThinks theyjust spoke toyou, but theydid notCombinedque reachover 30Callercommentson longhold timeAsks forwinninglottonumbersSuper friendly,understandingAORWDOPCommentson "ExcellentService"greetingEmail ablankformCommentabout no oneusing faxesanymoreTold no othercompanyhas SLAsthis longHandle 3+policieson onecallDisabilityclaimscallAllocationchangeover thephoneNBstatuscallTold everyothercompanyhas SLAsthis longFoundanswer inKB withoutassistanceCallfromsales

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked how the weather is where you live
  2. Called by the wrong name
  3. Outbound call and they answer
  4. Provide balance for B.B.
  5. Caller only needs balance
  6. KB reloads in the middle of a search
  7. Address change
  8. Thinks they just spoke to you, but they did not
  9. Combined que reach over 30
  10. Caller comments on long hold time
  11. Asks for winning lotto numbers
  12. Super friendly, understanding AOR
  13. WDOP
  14. Comments on "Excellent Service" greeting
  15. Email a blank form
  16. Comment about no one using faxes anymore
  17. Told no other company has SLAs this long
  18. Handle 3+ policies on one call
  19. Disability claims call
  20. Allocation change over the phone
  21. NB status call
  22. Told every other company has SLAs this long
  23. Found answer in KB without assistance
  24. Call from sales