AddresschangeThinks theyjust spoke toyou, but theydid notAllocationchangeover thephoneCalled bythe wrongnameCommentson "ExcellentService"greetingCommentabout no oneusing faxesanymoreCallercommentson longhold timeFoundanswer inKB withoutassistanceTold everyothercompanyhas SLAsthis longWDOPAsks forwinninglottonumbersCallfromsalesHandle 3+policieson onecallCombinedque reachover 30Outboundcall andtheyanswerProvidebalancefor B.B.Told no othercompanyhas SLAsthis longAsked howthe weatheris where youliveDisabilityclaimscallKB reloadsin themiddle of asearchSuper friendly,understandingAORCalleronlyneedsbalanceEmail ablankformNBstatuscallAddresschangeThinks theyjust spoke toyou, but theydid notAllocationchangeover thephoneCalled bythe wrongnameCommentson "ExcellentService"greetingCommentabout no oneusing faxesanymoreCallercommentson longhold timeFoundanswer inKB withoutassistanceTold everyothercompanyhas SLAsthis longWDOPAsks forwinninglottonumbersCallfromsalesHandle 3+policieson onecallCombinedque reachover 30Outboundcall andtheyanswerProvidebalancefor B.B.Told no othercompanyhas SLAsthis longAsked howthe weatheris where youliveDisabilityclaimscallKB reloadsin themiddle of asearchSuper friendly,understandingAORCalleronlyneedsbalanceEmail ablankformNBstatuscall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Address change
  2. Thinks they just spoke to you, but they did not
  3. Allocation change over the phone
  4. Called by the wrong name
  5. Comments on "Excellent Service" greeting
  6. Comment about no one using faxes anymore
  7. Caller comments on long hold time
  8. Found answer in KB without assistance
  9. Told every other company has SLAs this long
  10. WDOP
  11. Asks for winning lotto numbers
  12. Call from sales
  13. Handle 3+ policies on one call
  14. Combined que reach over 30
  15. Outbound call and they answer
  16. Provide balance for B.B.
  17. Told no other company has SLAs this long
  18. Asked how the weather is where you live
  19. Disability claims call
  20. KB reloads in the middle of a search
  21. Super friendly, understanding AOR
  22. Caller only needs balance
  23. Email a blank form
  24. NB status call