Allocationchangeover thephoneNBstatuscallFoundanswer inKB withoutassistanceProvidebalancefor B.B.Commentson "ExcellentService"greetingCommentabout no oneusing faxesanymoreCalleronlyneedsbalanceAsks forwinninglottonumbersCombinedque reachover 30Asked howthe weatheris where youliveDisabilityclaimscallAddresschangeCallfromsalesTold no othercompanyhas SLAsthis longTold everyothercompanyhas SLAsthis longOutboundcall andtheyanswerCalled bythe wrongnameSuper friendly,understandingAORHandle 3+policieson onecallThinks theyjust spoke toyou, but theydid notEmail ablankformCallercommentson longhold timeKB reloadsin themiddle of asearchWDOPAllocationchangeover thephoneNBstatuscallFoundanswer inKB withoutassistanceProvidebalancefor B.B.Commentson "ExcellentService"greetingCommentabout no oneusing faxesanymoreCalleronlyneedsbalanceAsks forwinninglottonumbersCombinedque reachover 30Asked howthe weatheris where youliveDisabilityclaimscallAddresschangeCallfromsalesTold no othercompanyhas SLAsthis longTold everyothercompanyhas SLAsthis longOutboundcall andtheyanswerCalled bythe wrongnameSuper friendly,understandingAORHandle 3+policieson onecallThinks theyjust spoke toyou, but theydid notEmail ablankformCallercommentson longhold timeKB reloadsin themiddle of asearchWDOP

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allocation change over the phone
  2. NB status call
  3. Found answer in KB without assistance
  4. Provide balance for B.B.
  5. Comments on "Excellent Service" greeting
  6. Comment about no one using faxes anymore
  7. Caller only needs balance
  8. Asks for winning lotto numbers
  9. Combined que reach over 30
  10. Asked how the weather is where you live
  11. Disability claims call
  12. Address change
  13. Call from sales
  14. Told no other company has SLAs this long
  15. Told every other company has SLAs this long
  16. Outbound call and they answer
  17. Called by the wrong name
  18. Super friendly, understanding AOR
  19. Handle 3+ policies on one call
  20. Thinks they just spoke to you, but they did not
  21. Email a blank form
  22. Caller comments on long hold time
  23. KB reloads in the middle of a search
  24. WDOP