Commentson "ExcellentService"greetingKB reloadsin themiddle of asearchTold no othercompanyhas SLAsthis longCallfromsalesDisabilityclaimscallSuper friendly,understandingAORTold everyothercompanyhas SLAsthis longWDOPCalleronlyneedsbalanceThinks theyjust spoke toyou, but theydid notHandle 3+policieson onecallEmail ablankformCalled bythe wrongnameNBstatuscallCommentabout no oneusing faxesanymoreProvidebalancefor B.B.Outboundcall andtheyanswerAddresschangeCombinedque reachover 30Foundanswer inKB withoutassistanceCallercommentson longhold timeAsks forwinninglottonumbersAllocationchangeover thephoneAsked howthe weatheris where youliveCommentson "ExcellentService"greetingKB reloadsin themiddle of asearchTold no othercompanyhas SLAsthis longCallfromsalesDisabilityclaimscallSuper friendly,understandingAORTold everyothercompanyhas SLAsthis longWDOPCalleronlyneedsbalanceThinks theyjust spoke toyou, but theydid notHandle 3+policieson onecallEmail ablankformCalled bythe wrongnameNBstatuscallCommentabout no oneusing faxesanymoreProvidebalancefor B.B.Outboundcall andtheyanswerAddresschangeCombinedque reachover 30Foundanswer inKB withoutassistanceCallercommentson longhold timeAsks forwinninglottonumbersAllocationchangeover thephoneAsked howthe weatheris where youlive

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Comments on "Excellent Service" greeting
  2. KB reloads in the middle of a search
  3. Told no other company has SLAs this long
  4. Call from sales
  5. Disability claims call
  6. Super friendly, understanding AOR
  7. Told every other company has SLAs this long
  8. WDOP
  9. Caller only needs balance
  10. Thinks they just spoke to you, but they did not
  11. Handle 3+ policies on one call
  12. Email a blank form
  13. Called by the wrong name
  14. NB status call
  15. Comment about no one using faxes anymore
  16. Provide balance for B.B.
  17. Outbound call and they answer
  18. Address change
  19. Combined que reach over 30
  20. Found answer in KB without assistance
  21. Caller comments on long hold time
  22. Asks for winning lotto numbers
  23. Allocation change over the phone
  24. Asked how the weather is where you live