Told everyothercompanyhas SLAsthis longAllocationchangeover thephoneFoundanswer inKB withoutassistanceCallfromsalesAddresschangeCommentabout no oneusing faxesanymoreKB reloadsin themiddle of asearchProvidebalancefor B.B.Asked howthe weatheris where youliveSuper friendly,understandingAORAsks forwinninglottonumbersCommentson "ExcellentService"greetingCalled bythe wrongnameEmail ablankformWDOPCalleronlyneedsbalanceCombinedque reachover 30DisabilityclaimscallOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notHandle 3+policieson onecallTold no othercompanyhas SLAsthis longCallercommentson longhold timeNBstatuscallTold everyothercompanyhas SLAsthis longAllocationchangeover thephoneFoundanswer inKB withoutassistanceCallfromsalesAddresschangeCommentabout no oneusing faxesanymoreKB reloadsin themiddle of asearchProvidebalancefor B.B.Asked howthe weatheris where youliveSuper friendly,understandingAORAsks forwinninglottonumbersCommentson "ExcellentService"greetingCalled bythe wrongnameEmail ablankformWDOPCalleronlyneedsbalanceCombinedque reachover 30DisabilityclaimscallOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notHandle 3+policieson onecallTold no othercompanyhas SLAsthis longCallercommentson longhold timeNBstatuscall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told every other company has SLAs this long
  2. Allocation change over the phone
  3. Found answer in KB without assistance
  4. Call from sales
  5. Address change
  6. Comment about no one using faxes anymore
  7. KB reloads in the middle of a search
  8. Provide balance for B.B.
  9. Asked how the weather is where you live
  10. Super friendly, understanding AOR
  11. Asks for winning lotto numbers
  12. Comments on "Excellent Service" greeting
  13. Called by the wrong name
  14. Email a blank form
  15. WDOP
  16. Caller only needs balance
  17. Combined que reach over 30
  18. Disability claims call
  19. Outbound call and they answer
  20. Thinks they just spoke to you, but they did not
  21. Handle 3+ policies on one call
  22. Told no other company has SLAs this long
  23. Caller comments on long hold time
  24. NB status call