Asks forwinninglottonumbersAllocationchangeover thephoneThinks theyjust spoke toyou, but theydid notCalleronlyneedsbalanceNBstatuscallTold no othercompanyhas SLAsthis longFoundanswer inKB withoutassistanceEmail ablankformHandle 3+policieson onecallSuper friendly,understandingAORKB reloadsin themiddle of asearchAsked howthe weatheris where youliveCommentabout no oneusing faxesanymoreCombinedque reachover 30Callercommentson longhold timeCommentson "ExcellentService"greetingTold everyothercompanyhas SLAsthis longWDOPAddresschangeOutboundcall andtheyanswerProvidebalancefor B.B.DisabilityclaimscallCalled bythe wrongnameCallfromsalesAsks forwinninglottonumbersAllocationchangeover thephoneThinks theyjust spoke toyou, but theydid notCalleronlyneedsbalanceNBstatuscallTold no othercompanyhas SLAsthis longFoundanswer inKB withoutassistanceEmail ablankformHandle 3+policieson onecallSuper friendly,understandingAORKB reloadsin themiddle of asearchAsked howthe weatheris where youliveCommentabout no oneusing faxesanymoreCombinedque reachover 30Callercommentson longhold timeCommentson "ExcellentService"greetingTold everyothercompanyhas SLAsthis longWDOPAddresschangeOutboundcall andtheyanswerProvidebalancefor B.B.DisabilityclaimscallCalled bythe wrongnameCallfromsales

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for winning lotto numbers
  2. Allocation change over the phone
  3. Thinks they just spoke to you, but they did not
  4. Caller only needs balance
  5. NB status call
  6. Told no other company has SLAs this long
  7. Found answer in KB without assistance
  8. Email a blank form
  9. Handle 3+ policies on one call
  10. Super friendly, understanding AOR
  11. KB reloads in the middle of a search
  12. Asked how the weather is where you live
  13. Comment about no one using faxes anymore
  14. Combined que reach over 30
  15. Caller comments on long hold time
  16. Comments on "Excellent Service" greeting
  17. Told every other company has SLAs this long
  18. WDOP
  19. Address change
  20. Outbound call and they answer
  21. Provide balance for B.B.
  22. Disability claims call
  23. Called by the wrong name
  24. Call from sales