Allocationchangeover thephoneCallercommentson longhold timeCommentabout no oneusing faxesanymoreAsked howthe weatheris where youliveProvidebalancefor B.B.WDOPNBstatuscallOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notCallfromsalesAddresschangeSuper friendly,understandingAORKB reloadsin themiddle of asearchCommentson "ExcellentService"greetingHandle 3+policieson onecallTold everyothercompanyhas SLAsthis longCalled bythe wrongnameCombinedque reachover 30CalleronlyneedsbalanceEmail ablankformAsks forwinninglottonumbersFoundanswer inKB withoutassistanceTold no othercompanyhas SLAsthis longDisabilityclaimscallAllocationchangeover thephoneCallercommentson longhold timeCommentabout no oneusing faxesanymoreAsked howthe weatheris where youliveProvidebalancefor B.B.WDOPNBstatuscallOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notCallfromsalesAddresschangeSuper friendly,understandingAORKB reloadsin themiddle of asearchCommentson "ExcellentService"greetingHandle 3+policieson onecallTold everyothercompanyhas SLAsthis longCalled bythe wrongnameCombinedque reachover 30CalleronlyneedsbalanceEmail ablankformAsks forwinninglottonumbersFoundanswer inKB withoutassistanceTold no othercompanyhas SLAsthis longDisabilityclaimscall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allocation change over the phone
  2. Caller comments on long hold time
  3. Comment about no one using faxes anymore
  4. Asked how the weather is where you live
  5. Provide balance for B.B.
  6. WDOP
  7. NB status call
  8. Outbound call and they answer
  9. Thinks they just spoke to you, but they did not
  10. Call from sales
  11. Address change
  12. Super friendly, understanding AOR
  13. KB reloads in the middle of a search
  14. Comments on "Excellent Service" greeting
  15. Handle 3+ policies on one call
  16. Told every other company has SLAs this long
  17. Called by the wrong name
  18. Combined que reach over 30
  19. Caller only needs balance
  20. Email a blank form
  21. Asks for winning lotto numbers
  22. Found answer in KB without assistance
  23. Told no other company has SLAs this long
  24. Disability claims call