Email ablankformCallercommentson longhold timeFoundanswer inKB withoutassistanceDisabilityclaimscallAllocationchangeover thephoneHandle 3+policieson onecallCombinedque reachover 30AddresschangeOutboundcall andtheyanswerTold everyothercompanyhas SLAsthis longProvidebalancefor B.B.Called bythe wrongnameThinks theyjust spoke toyou, but theydid notCalleronlyneedsbalanceCommentson "ExcellentService"greetingAsks forwinninglottonumbersSuper friendly,understandingAORCommentabout no oneusing faxesanymoreWDOPCallfromsalesKB reloadsin themiddle of asearchNBstatuscallAsked howthe weatheris where youliveTold no othercompanyhas SLAsthis longEmail ablankformCallercommentson longhold timeFoundanswer inKB withoutassistanceDisabilityclaimscallAllocationchangeover thephoneHandle 3+policieson onecallCombinedque reachover 30AddresschangeOutboundcall andtheyanswerTold everyothercompanyhas SLAsthis longProvidebalancefor B.B.Called bythe wrongnameThinks theyjust spoke toyou, but theydid notCalleronlyneedsbalanceCommentson "ExcellentService"greetingAsks forwinninglottonumbersSuper friendly,understandingAORCommentabout no oneusing faxesanymoreWDOPCallfromsalesKB reloadsin themiddle of asearchNBstatuscallAsked howthe weatheris where youliveTold no othercompanyhas SLAsthis long

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email a blank form
  2. Caller comments on long hold time
  3. Found answer in KB without assistance
  4. Disability claims call
  5. Allocation change over the phone
  6. Handle 3+ policies on one call
  7. Combined que reach over 30
  8. Address change
  9. Outbound call and they answer
  10. Told every other company has SLAs this long
  11. Provide balance for B.B.
  12. Called by the wrong name
  13. Thinks they just spoke to you, but they did not
  14. Caller only needs balance
  15. Comments on "Excellent Service" greeting
  16. Asks for winning lotto numbers
  17. Super friendly, understanding AOR
  18. Comment about no one using faxes anymore
  19. WDOP
  20. Call from sales
  21. KB reloads in the middle of a search
  22. NB status call
  23. Asked how the weather is where you live
  24. Told no other company has SLAs this long