Asks forwinninglottonumbersThinks theyjust spoke toyou, but theydid notCallercommentson longhold timeOutboundcall andtheyanswerCalled bythe wrongnameSuper friendly,understandingAORAddresschangeDisabilityclaimscallNBstatuscallHandle 3+policieson onecallAllocationchangeover thephoneFoundanswer inKB withoutassistanceCommentabout no oneusing faxesanymoreCommentson "ExcellentService"greetingEmail ablankformCombinedque reachover 30Asked howthe weatheris where youliveTold everyothercompanyhas SLAsthis longWDOPCalleronlyneedsbalanceKB reloadsin themiddle of asearchProvidebalancefor B.B.Told no othercompanyhas SLAsthis longCallfromsalesAsks forwinninglottonumbersThinks theyjust spoke toyou, but theydid notCallercommentson longhold timeOutboundcall andtheyanswerCalled bythe wrongnameSuper friendly,understandingAORAddresschangeDisabilityclaimscallNBstatuscallHandle 3+policieson onecallAllocationchangeover thephoneFoundanswer inKB withoutassistanceCommentabout no oneusing faxesanymoreCommentson "ExcellentService"greetingEmail ablankformCombinedque reachover 30Asked howthe weatheris where youliveTold everyothercompanyhas SLAsthis longWDOPCalleronlyneedsbalanceKB reloadsin themiddle of asearchProvidebalancefor B.B.Told no othercompanyhas SLAsthis longCallfromsales

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for winning lotto numbers
  2. Thinks they just spoke to you, but they did not
  3. Caller comments on long hold time
  4. Outbound call and they answer
  5. Called by the wrong name
  6. Super friendly, understanding AOR
  7. Address change
  8. Disability claims call
  9. NB status call
  10. Handle 3+ policies on one call
  11. Allocation change over the phone
  12. Found answer in KB without assistance
  13. Comment about no one using faxes anymore
  14. Comments on "Excellent Service" greeting
  15. Email a blank form
  16. Combined que reach over 30
  17. Asked how the weather is where you live
  18. Told every other company has SLAs this long
  19. WDOP
  20. Caller only needs balance
  21. KB reloads in the middle of a search
  22. Provide balance for B.B.
  23. Told no other company has SLAs this long
  24. Call from sales