Providebalancefor B.B.Told no othercompanyhas SLAsthis longAsks forwinninglottonumbersCommentabout no oneusing faxesanymoreFoundanswer inKB withoutassistanceThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveTold everyothercompanyhas SLAsthis longSuper friendly,understandingAOROutboundcall andtheyanswerKB reloadsin themiddle of asearchNBstatuscallHandle 3+policieson onecallWDOPAllocationchangeover thephoneCalleronlyneedsbalanceCalled bythe wrongnameCallercommentson longhold timeAddresschangeCallfromsalesEmail ablankformCommentson "ExcellentService"greetingCombinedque reachover 30DisabilityclaimscallProvidebalancefor B.B.Told no othercompanyhas SLAsthis longAsks forwinninglottonumbersCommentabout no oneusing faxesanymoreFoundanswer inKB withoutassistanceThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveTold everyothercompanyhas SLAsthis longSuper friendly,understandingAOROutboundcall andtheyanswerKB reloadsin themiddle of asearchNBstatuscallHandle 3+policieson onecallWDOPAllocationchangeover thephoneCalleronlyneedsbalanceCalled bythe wrongnameCallercommentson longhold timeAddresschangeCallfromsalesEmail ablankformCommentson "ExcellentService"greetingCombinedque reachover 30Disabilityclaimscall

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide balance for B.B.
  2. Told no other company has SLAs this long
  3. Asks for winning lotto numbers
  4. Comment about no one using faxes anymore
  5. Found answer in KB without assistance
  6. Thinks they just spoke to you, but they did not
  7. Asked how the weather is where you live
  8. Told every other company has SLAs this long
  9. Super friendly, understanding AOR
  10. Outbound call and they answer
  11. KB reloads in the middle of a search
  12. NB status call
  13. Handle 3+ policies on one call
  14. WDOP
  15. Allocation change over the phone
  16. Caller only needs balance
  17. Called by the wrong name
  18. Caller comments on long hold time
  19. Address change
  20. Call from sales
  21. Email a blank form
  22. Comments on "Excellent Service" greeting
  23. Combined que reach over 30
  24. Disability claims call