NBstatuscallDisabilityclaimscallTold everyothercompanyhas SLAsthis longAddresschangeCallfromsalesWDOPThinks theyjust spoke toyou, but theydid notCommentson "ExcellentService"greetingTold no othercompanyhas SLAsthis longKB reloadsin themiddle of asearchProvidebalancefor B.B.Called bythe wrongnameHandle 3+policieson onecallCombinedque reachover 30Outboundcall andtheyanswerCommentabout no oneusing faxesanymoreAllocationchangeover thephoneCallercommentson longhold timeAsked howthe weatheris where youliveSuper friendly,understandingAORCalleronlyneedsbalanceFoundanswer inKB withoutassistanceAsks forwinninglottonumbersEmail ablankformNBstatuscallDisabilityclaimscallTold everyothercompanyhas SLAsthis longAddresschangeCallfromsalesWDOPThinks theyjust spoke toyou, but theydid notCommentson "ExcellentService"greetingTold no othercompanyhas SLAsthis longKB reloadsin themiddle of asearchProvidebalancefor B.B.Called bythe wrongnameHandle 3+policieson onecallCombinedque reachover 30Outboundcall andtheyanswerCommentabout no oneusing faxesanymoreAllocationchangeover thephoneCallercommentson longhold timeAsked howthe weatheris where youliveSuper friendly,understandingAORCalleronlyneedsbalanceFoundanswer inKB withoutassistanceAsks forwinninglottonumbersEmail ablankform

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NB status call
  2. Disability claims call
  3. Told every other company has SLAs this long
  4. Address change
  5. Call from sales
  6. WDOP
  7. Thinks they just spoke to you, but they did not
  8. Comments on "Excellent Service" greeting
  9. Told no other company has SLAs this long
  10. KB reloads in the middle of a search
  11. Provide balance for B.B.
  12. Called by the wrong name
  13. Handle 3+ policies on one call
  14. Combined que reach over 30
  15. Outbound call and they answer
  16. Comment about no one using faxes anymore
  17. Allocation change over the phone
  18. Caller comments on long hold time
  19. Asked how the weather is where you live
  20. Super friendly, understanding AOR
  21. Caller only needs balance
  22. Found answer in KB without assistance
  23. Asks for winning lotto numbers
  24. Email a blank form