CallfromsalesAsked howthe weatheris where youliveAsks forwinninglottonumbersNBstatuscallCallercommentson longhold timeCommentabout no oneusing faxesanymoreCombinedque reachover 30Allocationchangeover thephoneCalled bythe wrongnameOutboundcall andtheyanswerSuper friendly,understandingAORAddresschangeProvidebalancefor B.B.CalleronlyneedsbalanceEmail ablankformTold everyothercompanyhas SLAsthis longTold no othercompanyhas SLAsthis longDisabilityclaimscallKB reloadsin themiddle of asearchHandle 3+policieson onecallCommentson "ExcellentService"greetingThinks theyjust spoke toyou, but theydid notFoundanswer inKB withoutassistanceWDOPCallfromsalesAsked howthe weatheris where youliveAsks forwinninglottonumbersNBstatuscallCallercommentson longhold timeCommentabout no oneusing faxesanymoreCombinedque reachover 30Allocationchangeover thephoneCalled bythe wrongnameOutboundcall andtheyanswerSuper friendly,understandingAORAddresschangeProvidebalancefor B.B.CalleronlyneedsbalanceEmail ablankformTold everyothercompanyhas SLAsthis longTold no othercompanyhas SLAsthis longDisabilityclaimscallKB reloadsin themiddle of asearchHandle 3+policieson onecallCommentson "ExcellentService"greetingThinks theyjust spoke toyou, but theydid notFoundanswer inKB withoutassistanceWDOP

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Call from sales
  2. Asked how the weather is where you live
  3. Asks for winning lotto numbers
  4. NB status call
  5. Caller comments on long hold time
  6. Comment about no one using faxes anymore
  7. Combined que reach over 30
  8. Allocation change over the phone
  9. Called by the wrong name
  10. Outbound call and they answer
  11. Super friendly, understanding AOR
  12. Address change
  13. Provide balance for B.B.
  14. Caller only needs balance
  15. Email a blank form
  16. Told every other company has SLAs this long
  17. Told no other company has SLAs this long
  18. Disability claims call
  19. KB reloads in the middle of a search
  20. Handle 3+ policies on one call
  21. Comments on "Excellent Service" greeting
  22. Thinks they just spoke to you, but they did not
  23. Found answer in KB without assistance
  24. WDOP