Email ablankformAllocationchangeover thephoneCallfromsalesWDOPAsks forwinninglottonumbersProvidebalancefor B.B.Commentson "ExcellentService"greetingCallercommentson longhold timeKB reloadsin themiddle of asearchSuper friendly,understandingAORFoundanswer inKB withoutassistanceDisabilityclaimscallThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveCommentabout no oneusing faxesanymoreCalleronlyneedsbalanceTold no othercompanyhas SLAsthis longNBstatuscallAddresschangeHandle 3+policieson onecallTold everyothercompanyhas SLAsthis longCalled bythe wrongnameCombinedque reachover 30Outboundcall andtheyanswerEmail ablankformAllocationchangeover thephoneCallfromsalesWDOPAsks forwinninglottonumbersProvidebalancefor B.B.Commentson "ExcellentService"greetingCallercommentson longhold timeKB reloadsin themiddle of asearchSuper friendly,understandingAORFoundanswer inKB withoutassistanceDisabilityclaimscallThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveCommentabout no oneusing faxesanymoreCalleronlyneedsbalanceTold no othercompanyhas SLAsthis longNBstatuscallAddresschangeHandle 3+policieson onecallTold everyothercompanyhas SLAsthis longCalled bythe wrongnameCombinedque reachover 30Outboundcall andtheyanswer

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email a blank form
  2. Allocation change over the phone
  3. Call from sales
  4. WDOP
  5. Asks for winning lotto numbers
  6. Provide balance for B.B.
  7. Comments on "Excellent Service" greeting
  8. Caller comments on long hold time
  9. KB reloads in the middle of a search
  10. Super friendly, understanding AOR
  11. Found answer in KB without assistance
  12. Disability claims call
  13. Thinks they just spoke to you, but they did not
  14. Asked how the weather is where you live
  15. Comment about no one using faxes anymore
  16. Caller only needs balance
  17. Told no other company has SLAs this long
  18. NB status call
  19. Address change
  20. Handle 3+ policies on one call
  21. Told every other company has SLAs this long
  22. Called by the wrong name
  23. Combined que reach over 30
  24. Outbound call and they answer