Handled a Silver Tier member Book New AP Reservation Guest has an unrecognized charge on credit card Thanked our Guest for being a Loyal member Handled a Diamond Member Offered guest 5000 points Add a missing stay Sent receipt to guest Enroll a guest into HH Transferred to AMEX (Existing) Cancelled AP reservation due to Medical Reasons Transferred to Hotel Guest provide case number Created GA Case spoke to the front desk compensate guest with points created a Fraud Case Guest request to speak with the hotel directly Verified a Honors account Received a "Thank You" from guest Guest asked about free night certificate Handled a Gold Member cancelled an AP reservation Submit Refund in AP Tool Handled a Silver Tier member Book New AP Reservation Guest has an unrecognized charge on credit card Thanked our Guest for being a Loyal member Handled a Diamond Member Offered guest 5000 points Add a missing stay Sent receipt to guest Enroll a guest into HH Transferred to AMEX (Existing) Cancelled AP reservation due to Medical Reasons Transferred to Hotel Guest provide case number Created GA Case spoke to the front desk compensate guest with points created a Fraud Case Guest request to speak with the hotel directly Verified a Honors account Received a "Thank You" from guest Guest asked about free night certificate Handled a Gold Member cancelled an AP reservation Submit Refund in AP Tool
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Handled a Silver Tier member
Book New AP Reservation
Guest has an unrecognized charge on credit card
Thanked our Guest for being a Loyal member
Handled a Diamond Member
Offered guest 5000 points
Add a missing stay
Sent receipt to guest
Enroll a guest into HH
Transferred to AMEX (Existing)
Cancelled AP reservation due to Medical Reasons
Transferred to Hotel
Guest provide case number
Created GA Case
spoke to the front desk
compensate guest with points
created a Fraud Case
Guest request to speak with the hotel directly
Verified a Honors account
Received a "Thank You" from guest
Guest asked about free night certificate
Handled a Gold Member
cancelled an AP reservation
Submit Refund in AP Tool