(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Screaming or fighting in the background
Dealership is husband and wife team
Issue resolves on its own when you pick up or as soon as you connect
Another CSR also working with the same CID at the same time but different caller
Immediately asks for help desk # upon answering
Animal making animal noises in the background. Why is that even at a car dealership?
Being in Green for more than 10 minutes
Caller doesn’t know what the issue really is as the boss had them call
Explaining simple interest to dealer / dealer’s customer
Why do these customer all have balances? (All OF deals)
Caller hangs up on accident
“What forms do I need to print?”
‘Can you program this scan of a form for me?’
Desktop filled entirely with icons
Work with a CID <1000
Windows trying to use the Okidata ESC driver
“How do I print forms?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Talking with food in their mouth
Asks for accounting but only needs to make a payment
Needs a server swap. No ownership verification on file
"I thought Frazer updated daily?"
Needs a server swap. Verification on file.
Hasn’t updated in more than 4 months
Mileage printing incorrectly
“I am a programmer, ‘this’ should be really easy.”
'I didn't know Frazer had Accounting'
Talking through a translator
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Wrestling for the mouse
NSFW on caller’s computer
Calling an OKI anything but “OKI Data”
Asks for another CSR by desk number
Using a hotspot to run their business
Called by the wrong name
“My website isn’t getting my pictures.”
Curse of the morning meeting
How to cancel a sale
Caller puts you on hold and you have to call them back
Calling dealer and have to press a number of a department
Dealer’s first sale
“I don’t have __ form.” But, they do.
Constantly minimizing task bar that will not stay maximized
Caller answers their own question
Asking them to talk to their accountant and they are the accountant
Sidekick setup
Retrieving and saving a prospect to print forms for a prospect
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Calls for an issue not even remotely related to Frazer or selling cars
