(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talking through a translator
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Desktop filled entirely with icons
"I thought Frazer updated daily?"
Needs a server swap. Verification on file.
Mileage printing incorrectly
Wrestling for the mouse
‘Can you program this scan of a form for me?’
Explaining simple interest to dealer / dealer’s customer
Curse of the morning meeting
Using a hotspot to run their business
Caller answers their own question
“I am a programmer, ‘this’ should be really easy.”
Screaming or fighting in the background
“I don’t have __ form.” But, they do.
Retrieving and saving a prospect to print forms for a prospect
Needs a server swap. No ownership verification on file
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Asks for another CSR by desk number
Calling dealer and have to press a number of a department
Being in Green for more than 10 minutes
Why do these customer all have balances? (All OF deals)
Sidekick setup
“How do I print forms?”
Immediately asks for help desk # upon answering
Talking with food in their mouth
Work with a CID <1000
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Called by the wrong name
Another CSR also working with the same CID at the same time but different caller
NSFW on caller’s computer
Issue resolves on its own when you pick up or as soon as you connect
Dealership is husband and wife team
Constantly minimizing task bar that will not stay maximized
'I didn't know Frazer had Accounting'
Caller doesn’t know what the issue really is as the boss had them call
How to cancel a sale
Animal making animal noises in the background. Why is that even at a car dealership?
Hasn’t updated in more than 4 months
Asks for accounting but only needs to make a payment
“What forms do I need to print?”
Calling an OKI anything but “OKI Data”
Dealer’s first sale
“My website isn’t getting my pictures.”
Calls for an issue not even remotely related to Frazer or selling cars
Caller puts you on hold and you have to call them back
Caller hangs up on accident
Windows trying to use the Okidata ESC driver
Asking them to talk to their accountant and they are the accountant
