(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Animal making animal noises in the background. Why is that even at a car dealership?
Mileage printing incorrectly
Talking through a translator
Caller hangs up on accident
Wrestling for the mouse
Sidekick setup
Screaming or fighting in the background
Immediately asks for help desk # upon answering
Retrieving and saving a prospect to print forms for a prospect
“I don’t have __ form.” But, they do.
Dealership is husband and wife team
Curse of the morning meeting
'I didn't know Frazer had Accounting'
“I am a programmer, ‘this’ should be really easy.”
Dealer’s first sale
Windows trying to use the Okidata ESC driver
‘Can you program this scan of a form for me?’
Caller doesn’t know what the issue really is as the boss had them call
Needs a server swap. Verification on file.
“What forms do I need to print?”
NSFW on caller’s computer
Calling dealer and have to press a number of a department
How to cancel a sale
Constantly minimizing task bar that will not stay maximized
Talking with food in their mouth
Asks for another CSR by desk number
Issue resolves on its own when you pick up or as soon as you connect
Calls for an issue not even remotely related to Frazer or selling cars
Explaining simple interest to dealer / dealer’s customer
Caller puts you on hold and you have to call them back
Another CSR also working with the same CID at the same time but different caller
Work with a CID <1000
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
"I thought Frazer updated daily?"
Desktop filled entirely with icons
Hasn’t updated in more than 4 months
Needs a server swap. No ownership verification on file
Using a hotspot to run their business
Calling an OKI anything but “OKI Data”
“How do I print forms?”
Being in Green for more than 10 minutes
Caller answers their own question
“My website isn’t getting my pictures.”
Called by the wrong name
Asking them to talk to their accountant and they are the accountant
Why do these customer all have balances? (All OF deals)
Asks for accounting but only needs to make a payment
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
