(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Needs a server swap. No ownership verification on file
Asks for another CSR by desk number
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Wrestling for the mouse
Dealer’s first sale
Talking with food in their mouth
Using a hotspot to run their business
Asks for accounting but only needs to make a payment
Talking through a translator
Hasn’t updated in more than 4 months
Mileage printing incorrectly
Caller puts you on hold and you have to call them back
Dealership is husband and wife team
“How do I print forms?”
“I don’t have __ form.” But, they do.
Calling an OKI anything but “OKI Data”
‘Can you program this scan of a form for me?’
Animal making animal noises in the background. Why is that even at a car dealership?
Called by the wrong name
Immediately asks for help desk # upon answering
Curse of the morning meeting
Retrieving and saving a prospect to print forms for a prospect
Work with a CID <1000
Caller hangs up on accident
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
“My website isn’t getting my pictures.”
Caller doesn’t know what the issue really is as the boss had them call
Sidekick setup
Windows trying to use the Okidata ESC driver
Caller answers their own question
Being in Green for more than 10 minutes
Asking them to talk to their accountant and they are the accountant
Screaming or fighting in the background
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
“What forms do I need to print?”
Calls for an issue not even remotely related to Frazer or selling cars
"I thought Frazer updated daily?"
Needs a server swap. Verification on file.
Desktop filled entirely with icons
Issue resolves on its own when you pick up or as soon as you connect
How to cancel a sale
Constantly minimizing task bar that will not stay maximized
Calling dealer and have to press a number of a department
“I am a programmer, ‘this’ should be really easy.”
NSFW on caller’s computer
Explaining simple interest to dealer / dealer’s customer
Another CSR also working with the same CID at the same time but different caller
Why do these customer all have balances? (All OF deals)
