Talkingwith foodin theirmouthCallerhangs uponaccidentAsks foraccounting butonly needs tomake apaymentCalling dealerand have topress anumber of adepartmentNeeds aserver swap.Verificationon file.Another CSRalso workingwith the sameCID at thesame time butdifferent caller“Whatforms do Ineed toprint?”Why do thesecustomer allhavebalances?(All OF deals)Windowstrying to usethe OkidataESC driverImmediatelyasks for helpdesk # uponansweringCurse ofthemorningmeetingWrestlingfor themouse'I didn'tknowFrazer hadAccounting'Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forAsking them totalk to theiraccountant andthey are theaccountantCalleranswerstheir ownquestion“I am aprogrammer,‘this’ shouldbe reallyeasy.”MileageprintingincorrectlyHow tocancela saleTalkingthrough atranslatorCalled bythe wrongnameDealershipis husbandand wifeteamCaller doesn’tknow what theissue really isas the bosshad them callCalls for anissue not evenremotelyrelated toFrazer orselling carsIssue resolveson its ownwhen you pickup or as soonas you connectRetrievingand saving aprospect toprint formsfor a prospectCalling anOKI anythingbut “OKIData”“I don’thave __form.” But,they do.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Constantlyminimizingtask bar thatwill not staymaximizedHasn’tupdated inmore than4 months"I thoughtFrazerupdateddaily?"“How doI printforms?”Desktopfilledentirelywith iconsBeing inGreen formore than10 minutesAsks foranother CSRby desknumberUsing ahotspot torun theirbusinessSidekicksetupNSFW oncaller’scomputerWork witha CID<1000Caller putsyou on holdand youhave to callthem backScreamingor fightingin thebackground“My websiteisn’t gettingmy pictures.”Dealer’sfirst saleExplainingsimple interestto dealer /dealer’scustomerNeeds aserver swap.No ownershipverificationon fileAnimal makinganimal noises inthe background.Why is that evenat a cardealership?‘Can youprogram thisscan of aform forme?’Talkingwith foodin theirmouthCallerhangs uponaccidentAsks foraccounting butonly needs tomake apaymentCalling dealerand have topress anumber of adepartmentNeeds aserver swap.Verificationon file.Another CSRalso workingwith the sameCID at thesame time butdifferent caller“Whatforms do Ineed toprint?”Why do thesecustomer allhavebalances?(All OF deals)Windowstrying to usethe OkidataESC driverImmediatelyasks for helpdesk # uponansweringCurse ofthemorningmeetingWrestlingfor themouse'I didn'tknowFrazer hadAccounting'Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forAsking them totalk to theiraccountant andthey are theaccountantCalleranswerstheir ownquestion“I am aprogrammer,‘this’ shouldbe reallyeasy.”MileageprintingincorrectlyHow tocancela saleTalkingthrough atranslatorCalled bythe wrongnameDealershipis husbandand wifeteamCaller doesn’tknow what theissue really isas the bosshad them callCalls for anissue not evenremotelyrelated toFrazer orselling carsIssue resolveson its ownwhen you pickup or as soonas you connectRetrievingand saving aprospect toprint formsfor a prospectCalling anOKI anythingbut “OKIData”“I don’thave __form.” But,they do.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Constantlyminimizingtask bar thatwill not staymaximizedHasn’tupdated inmore than4 months"I thoughtFrazerupdateddaily?"“How doI printforms?”Desktopfilledentirelywith iconsBeing inGreen formore than10 minutesAsks foranother CSRby desknumberUsing ahotspot torun theirbusinessSidekicksetupNSFW oncaller’scomputerWork witha CID<1000Caller putsyou on holdand youhave to callthem backScreamingor fightingin thebackground“My websiteisn’t gettingmy pictures.”Dealer’sfirst saleExplainingsimple interestto dealer /dealer’scustomerNeeds aserver swap.No ownershipverificationon fileAnimal makinganimal noises inthe background.Why is that evenat a cardealership?‘Can youprogram thisscan of aform forme?’

2022 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talking with food in their mouth
  2. Caller hangs up on accident
  3. Asks for accounting but only needs to make a payment
  4. Calling dealer and have to press a number of a department
  5. Needs a server swap. Verification on file.
  6. Another CSR also working with the same CID at the same time but different caller
  7. “What forms do I need to print?”
  8. Why do these customer all have balances? (All OF deals)
  9. Windows trying to use the Okidata ESC driver
  10. Immediately asks for help desk # upon answering
  11. Curse of the morning meeting
  12. Wrestling for the mouse
  13. 'I didn't know Frazer had Accounting'
  14. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  15. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  16. Asking them to talk to their accountant and they are the accountant
  17. Caller answers their own question
  18. “I am a programmer, ‘this’ should be really easy.”
  19. Mileage printing incorrectly
  20. How to cancel a sale
  21. Talking through a translator
  22. Called by the wrong name
  23. Dealership is husband and wife team
  24. Caller doesn’t know what the issue really is as the boss had them call
  25. Calls for an issue not even remotely related to Frazer or selling cars
  26. Issue resolves on its own when you pick up or as soon as you connect
  27. Retrieving and saving a prospect to print forms for a prospect
  28. Calling an OKI anything but “OKI Data”
  29. “I don’t have __ form.” But, they do.
  30. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  31. Constantly minimizing task bar that will not stay maximized
  32. Hasn’t updated in more than 4 months
  33. "I thought Frazer updated daily?"
  34. “How do I print forms?”
  35. Desktop filled entirely with icons
  36. Being in Green for more than 10 minutes
  37. Asks for another CSR by desk number
  38. Using a hotspot to run their business
  39. Sidekick setup
  40. NSFW on caller’s computer
  41. Work with a CID <1000
  42. Caller puts you on hold and you have to call them back
  43. Screaming or fighting in the background
  44. “My website isn’t getting my pictures.”
  45. Dealer’s first sale
  46. Explaining simple interest to dealer / dealer’s customer
  47. Needs a server swap. No ownership verification on file
  48. Animal making animal noises in the background. Why is that even at a car dealership?
  49. ‘Can you program this scan of a form for me?’