(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Retrieving and saving a prospect to print forms for a prospect
Calling dealer and have to press a number of a department
“I don’t have __ form.” But, they do.
Asks for another CSR by desk number
Desktop filled entirely with icons
Wrestling for the mouse
Work with a CID <1000
Mileage printing incorrectly
Talking with food in their mouth
Windows trying to use the Okidata ESC driver
Caller hangs up on accident
Sidekick setup
Caller puts you on hold and you have to call them back
"I thought Frazer updated daily?"
'I didn't know Frazer had Accounting'
Explaining simple interest to dealer / dealer’s customer
Called by the wrong name
“I am a programmer, ‘this’ should be really easy.”
Talking through a translator
Constantly minimizing task bar that will not stay maximized
Caller answers their own question
Asks for accounting but only needs to make a payment
Why do these customer all have balances? (All OF deals)
“My website isn’t getting my pictures.”
NSFW on caller’s computer
Using a hotspot to run their business
Screaming or fighting in the background
‘Can you program this scan of a form for me?’
Dealership is husband and wife team
Caller doesn’t know what the issue really is as the boss had them call
Being in Green for more than 10 minutes
Curse of the morning meeting
Asking them to talk to their accountant and they are the accountant
Calls for an issue not even remotely related to Frazer or selling cars
How to cancel a sale
Needs a server swap. Verification on file.
Needs a server swap. No ownership verification on file
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Another CSR also working with the same CID at the same time but different caller
Animal making animal noises in the background. Why is that even at a car dealership?
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Hasn’t updated in more than 4 months
Calling an OKI anything but “OKI Data”
Immediately asks for help desk # upon answering
Dealer’s first sale
Issue resolves on its own when you pick up or as soon as you connect
“What forms do I need to print?”
Dealer asks to connect for something that can be explained in less time than it takes to connect.
