(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why do these customer all have balances? (All OF deals)
Calls for an issue not even remotely related to Frazer or selling cars
Using a hotspot to run their business
Asks for another CSR by desk number
Work with a CID <1000
Sidekick setup
Caller answers their own question
“What forms do I need to print?”
Calling an OKI anything but “OKI Data”
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
NSFW on caller’s computer
Needs a server swap. Verification on file.
Hasn’t updated in more than 4 months
Talking with food in their mouth
“I don’t have __ form.” But, they do.
Curse of the morning meeting
Immediately asks for help desk # upon answering
Windows trying to use the Okidata ESC driver
Calling dealer and have to press a number of a department
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Desktop filled entirely with icons
Retrieving and saving a prospect to print forms for a prospect
Explaining simple interest to dealer / dealer’s customer
How to cancel a sale
Wrestling for the mouse
Constantly minimizing task bar that will not stay maximized
Issue resolves on its own when you pick up or as soon as you connect
“My website isn’t getting my pictures.”
Dealer’s first sale
Asks for accounting but only needs to make a payment
‘Can you program this scan of a form for me?’
Being in Green for more than 10 minutes
Caller doesn’t know what the issue really is as the boss had them call
Animal making animal noises in the background. Why is that even at a car dealership?
Talking through a translator
Mileage printing incorrectly
Screaming or fighting in the background
Needs a server swap. No ownership verification on file
Asking them to talk to their accountant and they are the accountant
"I thought Frazer updated daily?"
Caller puts you on hold and you have to call them back
“I am a programmer, ‘this’ should be really easy.”
Called by the wrong name
'I didn't know Frazer had Accounting'
“How do I print forms?”
Caller hangs up on accident
Another CSR also working with the same CID at the same time but different caller
Dealer asks to connect for something that can be explained in less time than it takes to connect.
