(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Desktop filled entirely with icons
Dealer’s first sale
Why do these customer all have balances? (All OF deals)
Talking through a translator
Another CSR also working with the same CID at the same time but different caller
Calling dealer and have to press a number of a department
“What forms do I need to print?”
Asks for accounting but only needs to make a payment
Talking with food in their mouth
Needs a server swap. Verification on file.
Wrestling for the mouse
“How do I print forms?”
Caller puts you on hold and you have to call them back
Called by the wrong name
Curse of the morning meeting
Dealership is husband and wife team
“My website isn’t getting my pictures.”
Caller answers their own question
Calls for an issue not even remotely related to Frazer or selling cars
How to cancel a sale
Being in Green for more than 10 minutes
Explaining simple interest to dealer / dealer’s customer
Work with a CID <1000
Using a hotspot to run their business
Calling an OKI anything but “OKI Data”
Issue resolves on its own when you pick up or as soon as you connect
Mileage printing incorrectly
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Asks for another CSR by desk number
Caller doesn’t know what the issue really is as the boss had them call
'I didn't know Frazer had Accounting'
“I don’t have __ form.” But, they do.
Retrieving and saving a prospect to print forms for a prospect
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
‘Can you program this scan of a form for me?’
NSFW on caller’s computer
Immediately asks for help desk # upon answering
Screaming or fighting in the background
“I am a programmer, ‘this’ should be really easy.”
"I thought Frazer updated daily?"
Hasn’t updated in more than 4 months
Asking them to talk to their accountant and they are the accountant
Constantly minimizing task bar that will not stay maximized
Animal making animal noises in the background. Why is that even at a car dealership?
Sidekick setup
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Windows trying to use the Okidata ESC driver
Caller hangs up on accident
Needs a server swap. No ownership verification on file
