(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
'I didn't know Frazer had Accounting'
Screaming or fighting in the background
Being in Green for more than 10 minutes
‘Can you program this scan of a form for me?’
Work with a CID <1000
Dealer’s first sale
“What forms do I need to print?”
Calls for an issue not even remotely related to Frazer or selling cars
Asks for accounting but only needs to make a payment
Why do these customer all have balances? (All OF deals)
Sidekick setup
Explaining simple interest to dealer / dealer’s customer
How to cancel a sale
Caller doesn’t know what the issue really is as the boss had them call
Calling dealer and have to press a number of a department
“My website isn’t getting my pictures.”
Wrestling for the mouse
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Another CSR also working with the same CID at the same time but different caller
Called by the wrong name
Calling an OKI anything but “OKI Data”
Caller answers their own question
Windows trying to use the Okidata ESC driver
Desktop filled entirely with icons
“I am a programmer, ‘this’ should be really easy.”
Caller hangs up on accident
Using a hotspot to run their business
Asking them to talk to their accountant and they are the accountant
Hasn’t updated in more than 4 months
Talking through a translator
Immediately asks for help desk # upon answering
"I thought Frazer updated daily?"
Constantly minimizing task bar that will not stay maximized
Curse of the morning meeting
Mileage printing incorrectly
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Asks for another CSR by desk number
Animal making animal noises in the background. Why is that even at a car dealership?
Talking with food in their mouth
Dealership is husband and wife team
“How do I print forms?”
NSFW on caller’s computer
Needs a server swap. Verification on file.
Needs a server swap. No ownership verification on file
Issue resolves on its own when you pick up or as soon as you connect
“I don’t have __ form.” But, they do.
Caller puts you on hold and you have to call them back
Retrieving and saving a prospect to print forms for a prospect
