This bingo card has a free space and 49 words: Caller hangs up on accident, Caller doesn’t know what the issue really is as the boss had them call, Caller answers their own question, Talking through a translator, Being in Green for more than 10 minutes, “My website isn’t getting my pictures.”, Another CSR also working with the same CID at the same time but different caller, Dealership is husband and wife team, Hasn’t updated in more than 4 months, Caller puts you on hold and you have to call them back, Issue resolves on its own when you pick up or as soon as you connect, Wrestling for the mouse, Needs a server swap. Verification on file., Why do these customer all have balances? (All OF deals), Explaining simple interest to dealer / dealer’s customer, Immediately asks for help desk # upon answering, NSFW on caller’s computer, Calling an OKI anything but “OKI Data”, Using a hotspot to run their business, Asks for accounting but only needs to make a payment, Sidekick setup, "I thought Frazer updated daily?", Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for, ‘Can you program this scan of a form for me?’, Asks for another CSR by desk number, Work with a CID <1000, Desktop filled entirely with icons, Constantly minimizing task bar that will not stay maximized, Retrieving and saving a prospect to print forms for a prospect, Talking with food in their mouth, “I am a programmer, ‘this’ should be really easy.”, Needs a server swap. No ownership verification on file, Curse of the morning meeting, “I don’t have __ form.” But, they do., Calls for an issue not even remotely related to Frazer or selling cars, Called by the wrong name, Dealer’s first sale, Calling dealer and have to press a number of a department, 'I didn't know Frazer had Accounting', “How do I print forms?”, Animal making animal noises in the background. Why is that even at a car dealership?, Windows trying to use the Okidata ESC driver, Screaming or fighting in the background, How to cancel a sale, “What forms do I need to print?”, Asking them to talk to their accountant and they are the accountant, Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh, Dealer asks to connect for something that can be explained in less time than it takes to connect. and Mileage printing incorrectly.
2022 Frazer CSR BINGO | 2023 Frazer CSR BINGO | 2023 Frazer CSR BINGO | Frazer Support Bingo | Frazer Support Bingo
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