(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller pronounces “Kliewer” correctly
Patient with no insurance prepays to schedule in WW or WE
Patient with multiple no-shows prepays to schedule another appointment
Former patient of Elsie Steelberg’s
Caller asks if we take auto insurance or work comp
Parent calls to schedule for their 20+ year-old child
Parent wants their adult child admitted involuntarily or vice versa
Insurance you’ve never heard of
Call for Stepping Stones or SOTP
Calls without their insurance card/information
Requests a Med Eval “next week”
Someone calling about ATC
Caller needs their pet registered as an ESA because they’re being evicted
Requesting Genesight testing
Patient calls to be admitted and a Client Alert comes up about APC Status
Enter a faxed referral marked “urgent”
Previous patient calls to schedule and has an old chart number – four digits or fewer
Request to schedule with a provider no longer at PV
Caller needing parenting classes or anger management
Calls from outside or from work and there’s too much background noise to hear anything
Rescare or Heartland Supports trying to reach someone in CSB on a Friday afternoon
Someone calling for Prairie View University
Patient has Medicaid and lives outside of our catchment area
Call from an out-of-state resident
Schedule a new patient with Pfizer BCBS
Request to schedule with Dr. Perales
Patient/family member calls to request a lateral transfer
Someone calls the Crisis # to speak with an RN or make a payment