Calls from outsideor from work andthere’s too muchbackground noiseto hear anythingCaller needs theirpet registered asan ESA becausethey’re beingevictedSchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentSomeone callsthe Crisis # tospeak with anRN or make apaymentParent callsto schedulefor their 20+year-oldchildRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationRequest toschedulewith aprovider nolonger at PVRequestingGenesighttestingCall forSteppingStones orSOTPPatient hasMedicaid andlives outside ofour catchmentareaParent wantstheir adultchild admittedinvoluntarilyor vice versaSomeonecallingabout ATCFormerpatient ofElsieSteelberg’sCaller asks ifwe take autoinsurance orwork compPrevious patientcalls to scheduleand has an oldchart number –four digits or fewerPatient withno insuranceprepays toschedule inWW or WEPatient withmultiple no-shows prepaysto scheduleanotherappointmentCaller needingparentingclasses orangermanagementEnter afaxedreferralmarked“urgent”Insuranceyou’veneverheard ofCallerpronounces“Kliewer”correctlySomeonecalling forPrairie ViewUniversityPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusPatient/familymember callsto request alateraltransferRequest toschedulewith Dr.PeralesCalls from outsideor from work andthere’s too muchbackground noiseto hear anythingCaller needs theirpet registered asan ESA becausethey’re beingevictedSchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentSomeone callsthe Crisis # tospeak with anRN or make apaymentParent callsto schedulefor their 20+year-oldchildRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationRequest toschedulewith aprovider nolonger at PVRequestingGenesighttestingCall forSteppingStones orSOTPPatient hasMedicaid andlives outside ofour catchmentareaParent wantstheir adultchild admittedinvoluntarilyor vice versaSomeonecallingabout ATCFormerpatient ofElsieSteelberg’sCaller asks ifwe take autoinsurance orwork compPrevious patientcalls to scheduleand has an oldchart number –four digits or fewerPatient withno insuranceprepays toschedule inWW or WEPatient withmultiple no-shows prepaysto scheduleanotherappointmentCaller needingparentingclasses orangermanagementEnter afaxedreferralmarked“urgent”Insuranceyou’veneverheard ofCallerpronounces“Kliewer”correctlySomeonecalling forPrairie ViewUniversityPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusPatient/familymember callsto request alateraltransferRequest toschedulewith Dr.Perales

Admissions Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Calls from outside or from work and there’s too much background noise to hear anything
  2. Caller needs their pet registered as an ESA because they’re being evicted
  3. Call from an out-of-state resident
    Schedule a new patient with Pfizer BCBS
  4. Someone calls the Crisis # to speak with an RN or make a payment
  5. Parent calls to schedule for their 20+ year-old child
  6. Rescare or Heartland Supports trying to reach someone in CSB on a Friday afternoon
  7. Calls without their insurance card/information
    Requests a Med Eval “next week”
  8. Request to schedule with a provider no longer at PV
  9. Requesting Genesight testing
  10. Call for Stepping Stones or SOTP
  11. Patient has Medicaid and lives outside of our catchment area
  12. Parent wants their adult child admitted involuntarily or vice versa
  13. Someone calling about ATC
  14. Former patient of Elsie Steelberg’s
  15. Caller asks if we take auto insurance or work comp
  16. Previous patient calls to schedule and has an old chart number – four digits or fewer
  17. Patient with no insurance prepays to schedule in WW or WE
  18. Patient with multiple no-shows prepays to schedule another appointment
  19. Caller needing parenting classes or anger management
  20. Enter a faxed referral marked “urgent”
  21. Insurance you’ve never heard of
  22. Caller pronounces “Kliewer” correctly
  23. Someone calling for Prairie View University
  24. Patient calls to be admitted and a Client Alert comes up about APC Status
  25. Request to schedule with Dr. Perales
    Patient/family member calls to request a lateral transfer