Previous patientcalls to scheduleand has an oldchart number –four digits or fewerRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonParent callsto schedulefor their 20+year-oldchildSomeonecalling forPrairie ViewUniversityRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationCalls from outsideor from work andthere’s too muchbackground noiseto hear anythingFormerpatient ofElsieSteelberg’sPatient withmultiple no-shows prepaysto scheduleanotherappointmentPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusSchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentSomeonecallingabout ATCPatient withno insuranceprepays toschedule inWW or WECaller needingparentingclasses orangermanagementSomeone callsthe Crisis # tospeak with anRN or make apaymentRequest toschedulewith aprovider nolonger at PVPatient hasMedicaid andlives outside ofour catchmentareaCaller needs theirpet registered asan ESA becausethey’re beingevictedCallerpronounces“Kliewer”correctlyCaller asks ifwe take autoinsurance orwork compRequestingGenesighttestingInsuranceyou’veneverheard ofCall forSteppingStones orSOTPParent wantstheir adultchild admittedinvoluntarilyor vice versaEnter afaxedreferralmarked“urgent”Patient/familymember callsto request alateraltransferRequest toschedulewith Dr.PeralesPrevious patientcalls to scheduleand has an oldchart number –four digits or fewerRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonParent callsto schedulefor their 20+year-oldchildSomeonecalling forPrairie ViewUniversityRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationCalls from outsideor from work andthere’s too muchbackground noiseto hear anythingFormerpatient ofElsieSteelberg’sPatient withmultiple no-shows prepaysto scheduleanotherappointmentPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusSchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentSomeonecallingabout ATCPatient withno insuranceprepays toschedule inWW or WECaller needingparentingclasses orangermanagementSomeone callsthe Crisis # tospeak with anRN or make apaymentRequest toschedulewith aprovider nolonger at PVPatient hasMedicaid andlives outside ofour catchmentareaCaller needs theirpet registered asan ESA becausethey’re beingevictedCallerpronounces“Kliewer”correctlyCaller asks ifwe take autoinsurance orwork compRequestingGenesighttestingInsuranceyou’veneverheard ofCall forSteppingStones orSOTPParent wantstheir adultchild admittedinvoluntarilyor vice versaEnter afaxedreferralmarked“urgent”Patient/familymember callsto request alateraltransferRequest toschedulewith Dr.Perales

Admissions Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Previous patient calls to schedule and has an old chart number – four digits or fewer
  2. Rescare or Heartland Supports trying to reach someone in CSB on a Friday afternoon
  3. Parent calls to schedule for their 20+ year-old child
  4. Someone calling for Prairie View University
  5. Calls without their insurance card/information
    Requests a Med Eval “next week”
  6. Calls from outside or from work and there’s too much background noise to hear anything
  7. Former patient of Elsie Steelberg’s
  8. Patient with multiple no-shows prepays to schedule another appointment
  9. Patient calls to be admitted and a Client Alert comes up about APC Status
  10. Call from an out-of-state resident
    Schedule a new patient with Pfizer BCBS
  11. Someone calling about ATC
  12. Patient with no insurance prepays to schedule in WW or WE
  13. Caller needing parenting classes or anger management
  14. Someone calls the Crisis # to speak with an RN or make a payment
  15. Request to schedule with a provider no longer at PV
  16. Patient has Medicaid and lives outside of our catchment area
  17. Caller needs their pet registered as an ESA because they’re being evicted
  18. Caller pronounces “Kliewer” correctly
  19. Caller asks if we take auto insurance or work comp
  20. Requesting Genesight testing
  21. Insurance you’ve never heard of
  22. Call for Stepping Stones or SOTP
  23. Parent wants their adult child admitted involuntarily or vice versa
  24. Enter a faxed referral marked “urgent”
  25. Request to schedule with Dr. Perales
    Patient/family member calls to request a lateral transfer