Callerpronounces“Kliewer”correctlySchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentPatient withmultiple no-shows prepaysto scheduleanotherappointmentSomeonecallingabout ATCRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationRequest toschedulewith aprovider nolonger at PVCaller needingparentingclasses orangermanagementCalls from outsideor from work andthere’s too muchbackground noiseto hear anythingEnter afaxedreferralmarked“urgent”Someonecalling forPrairie ViewUniversityParent wantstheir adultchild admittedinvoluntarilyor vice versaPatient/familymember callsto request alateraltransferRequest toschedulewith Dr.PeralesPatient hasMedicaid andlives outside ofour catchmentareaCaller asks ifwe take autoinsurance orwork compFormerpatient ofElsieSteelberg’sPatient withno insuranceprepays toschedule inWW or WERequestingGenesighttestingPrevious patientcalls to scheduleand has an oldchart number –four digits or fewerInsuranceyou’veneverheard ofCall forSteppingStones orSOTPRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusSomeone callsthe Crisis # tospeak with anRN or make apaymentCaller needs theirpet registered asan ESA becausethey’re beingevictedParent callsto schedulefor their 20+year-oldchildCallerpronounces“Kliewer”correctlySchedule anew patientwith PfizerBCBSCall froman out-of-stateresidentPatient withmultiple no-shows prepaysto scheduleanotherappointmentSomeonecallingabout ATCRequestsa MedEval “nextweek”Calls withouttheir insurancecard/informationRequest toschedulewith aprovider nolonger at PVCaller needingparentingclasses orangermanagementCalls from outsideor from work andthere’s too muchbackground noiseto hear anythingEnter afaxedreferralmarked“urgent”Someonecalling forPrairie ViewUniversityParent wantstheir adultchild admittedinvoluntarilyor vice versaPatient/familymember callsto request alateraltransferRequest toschedulewith Dr.PeralesPatient hasMedicaid andlives outside ofour catchmentareaCaller asks ifwe take autoinsurance orwork compFormerpatient ofElsieSteelberg’sPatient withno insuranceprepays toschedule inWW or WERequestingGenesighttestingPrevious patientcalls to scheduleand has an oldchart number –four digits or fewerInsuranceyou’veneverheard ofCall forSteppingStones orSOTPRescare orHeartlandSupports trying toreach someone inCSB on a FridayafternoonPatient calls tobe admitted anda Client Alertcomes up aboutAPC StatusSomeone callsthe Crisis # tospeak with anRN or make apaymentCaller needs theirpet registered asan ESA becausethey’re beingevictedParent callsto schedulefor their 20+year-oldchild

Admissions Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller pronounces “Kliewer” correctly
  2. Call from an out-of-state resident
    Schedule a new patient with Pfizer BCBS
  3. Patient with multiple no-shows prepays to schedule another appointment
  4. Someone calling about ATC
  5. Calls without their insurance card/information
    Requests a Med Eval “next week”
  6. Request to schedule with a provider no longer at PV
  7. Caller needing parenting classes or anger management
  8. Calls from outside or from work and there’s too much background noise to hear anything
  9. Enter a faxed referral marked “urgent”
  10. Someone calling for Prairie View University
  11. Parent wants their adult child admitted involuntarily or vice versa
  12. Request to schedule with Dr. Perales
    Patient/family member calls to request a lateral transfer
  13. Patient has Medicaid and lives outside of our catchment area
  14. Caller asks if we take auto insurance or work comp
  15. Former patient of Elsie Steelberg’s
  16. Patient with no insurance prepays to schedule in WW or WE
  17. Requesting Genesight testing
  18. Previous patient calls to schedule and has an old chart number – four digits or fewer
  19. Insurance you’ve never heard of
  20. Call for Stepping Stones or SOTP
  21. Rescare or Heartland Supports trying to reach someone in CSB on a Friday afternoon
  22. Patient calls to be admitted and a Client Alert comes up about APC Status
  23. Someone calls the Crisis # to speak with an RN or make a payment
  24. Caller needs their pet registered as an ESA because they’re being evicted
  25. Parent calls to schedule for their 20+ year-old child