(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer requesting "freeship"
1
dealt with an
order with a
safety vest
other than
yellow/orange
26
won a Kahoot!
10
dealt with an order with a Cowboy Hard Hat
5
customer called in about receiving an incorrect/damaged item
30
charged a customer to reship a package
27
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
18
processed an order over 1k
3
vendor unable to locate PO even though it was acknowledged
12
used your $25 to help a customer/order
23
took three orders off hold in a day
4
cancelled a dropship PO, in order to ship in stock items from FS instead
28
90%+ call percentage on one day
20
defused a frustrated/irate customer
17
customer requested a return label that we discounted from their refund
29
sent a sales customer to Mylin/Dustin
7
received a call for an order in Canada
15
helped out a fellow CSR
25
shipped an order using a customers UPS acct
22
notified customer of a BO
8
post a tip for everyone in the "FullSource"
Trillian chat
9
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
customer called in about an order > 30 days
24
have less than four "Orders on Hold"
2
had a call last more than one hour
14
responded to over 35 emails through Thunderbird
11
spoke with a customer with the letter "V" in their name
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