charged acustomer toreship apackage27customer calledin about anorder > 30 days24defused afrustrated/iratecustomer17shipped anorder using acustomersUPS acct22customerrequested a returnlabel that wediscounted fromtheir refund29helped outa fellowCSR25dealt with anorder with aCowboyHard Hat5spoke with acustomer withthe letter "V"in their name16notifiedcustomerof a BO8had a calllast morethan onehour14received acall for anorder inCanada15customer called inabout receiving anincorrect/damageditem30cancelled adropship PO, inorder to ship instock items fromFS instead28used your $25to help acustomer/order23processedtwo quotesin one day6dealt with anorder with asafety vestother thanyellow/orange26customerrequesting"freeship"1answeredmore than60+ calls onone day19post a tip foreveryone in the"FullSource"Trillian chat9won aKahoot!10sent a salescustomer toMylin/Dustin7stayed past4:50 pm/6:00pm due to acustomer onthe line21responded toover 35 emailsthroughThunderbird11processedan orderover 1k3vendor unable tolocate PO eventhough it wasacknowledged12took threeorders offhold in a day490%+ callpercentageon one day20got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18have lessthan four"Orders onHold"2charged acustomer toreship apackage27customer calledin about anorder > 30 days24defused afrustrated/iratecustomer17shipped anorder using acustomersUPS acct22customerrequested a returnlabel that wediscounted fromtheir refund29helped outa fellowCSR25dealt with anorder with aCowboyHard Hat5spoke with acustomer withthe letter "V"in their name16notifiedcustomerof a BO8had a calllast morethan onehour14received acall for anorder inCanada15customer called inabout receiving anincorrect/damageditem30cancelled adropship PO, inorder to ship instock items fromFS instead28used your $25to help acustomer/order23processedtwo quotesin one day6dealt with anorder with asafety vestother thanyellow/orange26customerrequesting"freeship"1answeredmore than60+ calls onone day19post a tip foreveryone in the"FullSource"Trillian chat9won aKahoot!10sent a salescustomer toMylin/Dustin7stayed past4:50 pm/6:00pm due to acustomer onthe line21responded toover 35 emailsthroughThunderbird11processedan orderover 1k3vendor unable tolocate PO eventhough it wasacknowledged12took threeorders offhold in a day490%+ callpercentageon one day20got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18have lessthan four"Orders onHold"2

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. charged a customer to reship a package 27
  2. customer called in about an order > 30 days 24
  3. defused a frustrated/irate customer 17
  4. shipped an order using a customers UPS acct 22
  5. customer requested a return label that we discounted from their refund 29
  6. helped out a fellow CSR 25
  7. dealt with an order with a Cowboy Hard Hat 5
  8. spoke with a customer with the letter "V" in their name 16
  9. notified customer of a BO 8
  10. had a call last more than one hour 14
  11. received a call for an order in Canada 15
  12. customer called in about receiving an incorrect/damaged item 30
  13. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  14. used your $25 to help a customer/order 23
  15. processed two quotes in one day 6
  16. dealt with an order with a safety vest other than yellow/orange 26
  17. customer requesting "freeship" 1
  18. answered more than 60+ calls on one day 19
  19. post a tip for everyone in the "FullSource" Trillian chat 9
  20. won a Kahoot! 10
  21. sent a sales customer to Mylin/Dustin 7
  22. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  23. responded to over 35 emails through Thunderbird 11
  24. processed an order over 1k 3
  25. vendor unable to locate PO even though it was acknowledged 12
  26. took three orders off hold in a day 4
  27. 90%+ call percentage on one day 20
  28. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  29. have less than four "Orders on Hold" 2