received acall for anorder inCanada15shipped anorder using acustomersUPS acct2290%+ callpercentageon one day20notifiedcustomerof a BO8have lessthan four"Orders onHold"2customerrequested a returnlabel that wediscounted fromtheir refund29responded toover 35 emailsthroughThunderbird11dealt with anorder with asafety vestother thanyellow/orange26vendor unable tolocate PO eventhough it wasacknowledged12helped outa fellowCSR25defused afrustrated/iratecustomer17processedan orderover 1k3cancelled adropship PO, inorder to ship instock items fromFS instead28had a calllast morethan onehour14answeredmore than60+ calls onone day19charged acustomer toreship apackage27spoke with acustomer withthe letter "V"in their name16took threeorders offhold in a day4used your $25to help acustomer/order23got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18stayed past4:50 pm/6:00pm due to acustomer onthe line21customer calledin about anorder > 30 days24customerrequesting"freeship"1processedtwo quotesin one day6post a tip foreveryone in the"FullSource"Trillian chat9customer called inabout receiving anincorrect/damageditem30won aKahoot!10dealt with anorder with aCowboyHard Hat5sent a salescustomer toMylin/Dustin7received acall for anorder inCanada15shipped anorder using acustomersUPS acct2290%+ callpercentageon one day20notifiedcustomerof a BO8have lessthan four"Orders onHold"2customerrequested a returnlabel that wediscounted fromtheir refund29responded toover 35 emailsthroughThunderbird11dealt with anorder with asafety vestother thanyellow/orange26vendor unable tolocate PO eventhough it wasacknowledged12helped outa fellowCSR25defused afrustrated/iratecustomer17processedan orderover 1k3cancelled adropship PO, inorder to ship instock items fromFS instead28had a calllast morethan onehour14answeredmore than60+ calls onone day19charged acustomer toreship apackage27spoke with acustomer withthe letter "V"in their name16took threeorders offhold in a day4used your $25to help acustomer/order23got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18stayed past4:50 pm/6:00pm due to acustomer onthe line21customer calledin about anorder > 30 days24customerrequesting"freeship"1processedtwo quotesin one day6post a tip foreveryone in the"FullSource"Trillian chat9customer called inabout receiving anincorrect/damageditem30won aKahoot!10dealt with anorder with aCowboyHard Hat5sent a salescustomer toMylin/Dustin7

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received a call for an order in Canada 15
  2. shipped an order using a customers UPS acct 22
  3. 90%+ call percentage on one day 20
  4. notified customer of a BO 8
  5. have less than four "Orders on Hold" 2
  6. customer requested a return label that we discounted from their refund 29
  7. responded to over 35 emails through Thunderbird 11
  8. dealt with an order with a safety vest other than yellow/orange 26
  9. vendor unable to locate PO even though it was acknowledged 12
  10. helped out a fellow CSR 25
  11. defused a frustrated/irate customer 17
  12. processed an order over 1k 3
  13. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  14. had a call last more than one hour 14
  15. answered more than 60+ calls on one day 19
  16. charged a customer to reship a package 27
  17. spoke with a customer with the letter "V" in their name 16
  18. took three orders off hold in a day 4
  19. used your $25 to help a customer/order 23
  20. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  21. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  22. customer called in about an order > 30 days 24
  23. customer requesting "freeship" 1
  24. processed two quotes in one day 6
  25. post a tip for everyone in the "FullSource" Trillian chat 9
  26. customer called in about receiving an incorrect/damaged item 30
  27. won a Kahoot! 10
  28. dealt with an order with a Cowboy Hard Hat 5
  29. sent a sales customer to Mylin/Dustin 7