(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer requested a return label that we discounted from their refund
29
customer called in about receiving an incorrect/damaged item
30
won a Kahoot!
10
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
responded to over 35 emails through Thunderbird
11
answered more than 60+ calls on one day
19
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
18
spoke with a customer with the letter "V" in their name
16
processed an order over 1k
3
dealt with an order with a Cowboy Hard Hat
5
charged a customer to reship a package
27
notified customer of a BO
8
shipped an order using a customers UPS acct
22
helped out a fellow CSR
25
vendor unable to locate PO even though it was acknowledged
12
had a call last more than one hour
14
defused a frustrated/irate customer
17
customer called in about an order > 30 days
24
customer requesting "freeship"
1
used your $25 to help a customer/order
23
cancelled a dropship PO, in order to ship in stock items from FS instead
28
have less than four "Orders on Hold"
2
dealt with an
order with a
safety vest
other than
yellow/orange
26
90%+ call percentage on one day
20
processed two quotes in one day
6
took three orders off hold in a day
4
received a call for an order in Canada
15
sent a sales customer to Mylin/Dustin
7
post a tip for everyone in the "FullSource"
Trillian chat
9
