(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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charged a customer to reship a package
27
customer called in about an order > 30 days
24
defused a frustrated/irate customer
17
shipped an order using a customers UPS acct
22
customer requested a return label that we discounted from their refund
29
helped out a fellow CSR
25
dealt with an order with a Cowboy Hard Hat
5
spoke with a customer with the letter "V" in their name
16
notified customer of a BO
8
had a call last more than one hour
14
received a call for an order in Canada
15
customer called in about receiving an incorrect/damaged item
30
cancelled a dropship PO, in order to ship in stock items from FS instead
28
used your $25 to help a customer/order
23
processed two quotes in one day
6
dealt with an
order with a
safety vest
other than
yellow/orange
26
customer requesting "freeship"
1
answered more than 60+ calls on one day
19
post a tip for everyone in the "FullSource"
Trillian chat
9
won a Kahoot!
10
sent a sales customer to Mylin/Dustin
7
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
responded to over 35 emails through Thunderbird
11
processed an order over 1k
3
vendor unable to locate PO even though it was acknowledged
12
took three orders off hold in a day
4
90%+ call percentage on one day
20
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
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