(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer requested a return label that we discounted from their refund
29
processed an order over 1k
3
used your $25 to help a customer/order
23
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
spoke with a customer with the letter "V" in their name
16
vendor unable to locate PO even though it was acknowledged
12
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
18
notified customer of a BO
8
took three orders off hold in a day
4
defused a frustrated/irate customer
17
sent a sales customer to Mylin/Dustin
7
dealt with an order with a Cowboy Hard Hat
5
processed two quotes in one day
6
charged a customer to reship a package
27
customer called in about an order > 30 days
24
shipped an order using a customers UPS acct
22
customer requesting "freeship"
1
have less than four "Orders on Hold"
2
had a call last more than one hour
14
helped out a fellow CSR
25
received a call for an order in Canada
15
won a Kahoot!
10
customer called in about receiving an incorrect/damaged item
30
90%+ call percentage on one day
20
answered more than 60+ calls on one day
19
post a tip for everyone in the "FullSource"
Trillian chat
9
responded to over 35 emails through Thunderbird
11
cancelled a dropship PO, in order to ship in stock items from FS instead
28
dealt with an
order with a
safety vest
other than
yellow/orange
26
