90%+ callpercentageon one day20cancelled adropship PO, inorder to ship instock items fromFS instead28received acall for anorder inCanada15dealt with anorder with aCowboyHard Hat5used your $25to help acustomer/order23had a calllast morethan onehour14post a tip foreveryone in the"FullSource"Trillian chat9answeredmore than60+ calls onone day19customerrequesting"freeship"1notifiedcustomerof a BO8helped outa fellowCSR25charged acustomer toreship apackage27sent a salescustomer toMylin/Dustin7vendor unable tolocate PO eventhough it wasacknowledged12dealt with anorder with asafety vestother thanyellow/orange26won aKahoot!10shipped anorder using acustomersUPS acct22processedan orderover 1k3responded toover 35 emailsthroughThunderbird11customerrequested a returnlabel that wediscounted fromtheir refund29have lessthan four"Orders onHold"2customer called inabout receiving anincorrect/damageditem30spoke with acustomer withthe letter "V"in their name16got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18stayed past4:50 pm/6:00pm due to acustomer onthe line21took threeorders offhold in a day4defused afrustrated/iratecustomer17customer calledin about anorder > 30 days24processedtwo quotesin one day690%+ callpercentageon one day20cancelled adropship PO, inorder to ship instock items fromFS instead28received acall for anorder inCanada15dealt with anorder with aCowboyHard Hat5used your $25to help acustomer/order23had a calllast morethan onehour14post a tip foreveryone in the"FullSource"Trillian chat9answeredmore than60+ calls onone day19customerrequesting"freeship"1notifiedcustomerof a BO8helped outa fellowCSR25charged acustomer toreship apackage27sent a salescustomer toMylin/Dustin7vendor unable tolocate PO eventhough it wasacknowledged12dealt with anorder with asafety vestother thanyellow/orange26won aKahoot!10shipped anorder using acustomersUPS acct22processedan orderover 1k3responded toover 35 emailsthroughThunderbird11customerrequested a returnlabel that wediscounted fromtheir refund29have lessthan four"Orders onHold"2customer called inabout receiving anincorrect/damageditem30spoke with acustomer withthe letter "V"in their name16got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18stayed past4:50 pm/6:00pm due to acustomer onthe line21took threeorders offhold in a day4defused afrustrated/iratecustomer17customer calledin about anorder > 30 days24processedtwo quotesin one day6

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90%+ call percentage on one day 20
  2. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  3. received a call for an order in Canada 15
  4. dealt with an order with a Cowboy Hard Hat 5
  5. used your $25 to help a customer/order 23
  6. had a call last more than one hour 14
  7. post a tip for everyone in the "FullSource" Trillian chat 9
  8. answered more than 60+ calls on one day 19
  9. customer requesting "freeship" 1
  10. notified customer of a BO 8
  11. helped out a fellow CSR 25
  12. charged a customer to reship a package 27
  13. sent a sales customer to Mylin/Dustin 7
  14. vendor unable to locate PO even though it was acknowledged 12
  15. dealt with an order with a safety vest other than yellow/orange 26
  16. won a Kahoot! 10
  17. shipped an order using a customers UPS acct 22
  18. processed an order over 1k 3
  19. responded to over 35 emails through Thunderbird 11
  20. customer requested a return label that we discounted from their refund 29
  21. have less than four "Orders on Hold" 2
  22. customer called in about receiving an incorrect/damaged item 30
  23. spoke with a customer with the letter "V" in their name 16
  24. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  25. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  26. took three orders off hold in a day 4
  27. defused a frustrated/irate customer 17
  28. customer called in about an order > 30 days 24
  29. processed two quotes in one day 6