notifiedcustomerof a BO8had a calllast morethan onehour14dealt with anorder with aCowboyHard Hat5customer calledin about anorder > 30 days24post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6stayed past4:50 pm/6:00pm due to acustomer onthe line21shipped anorder using acustomersUPS acct22spoke with acustomer withthe letter "V"in their name16customerrequested a returnlabel that wediscounted fromtheir refund29took threeorders offhold in a day4customerrequesting"freeship"190%+ callpercentageon one day20vendor unable tolocate PO eventhough it wasacknowledged12used your $25to help acustomer/order23cancelled adropship PO, inorder to ship instock items fromFS instead28won aKahoot!10received acall for anorder inCanada15got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18customer called inabout receiving anincorrect/damageditem30have lessthan four"Orders onHold"2sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer17answeredmore than60+ calls onone day19charged acustomer toreship apackage27dealt with anorder with asafety vestother thanyellow/orange26responded toover 35 emailsthroughThunderbird11processedan orderover 1k3helped outa fellowCSR25notifiedcustomerof a BO8had a calllast morethan onehour14dealt with anorder with aCowboyHard Hat5customer calledin about anorder > 30 days24post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6stayed past4:50 pm/6:00pm due to acustomer onthe line21shipped anorder using acustomersUPS acct22spoke with acustomer withthe letter "V"in their name16customerrequested a returnlabel that wediscounted fromtheir refund29took threeorders offhold in a day4customerrequesting"freeship"190%+ callpercentageon one day20vendor unable tolocate PO eventhough it wasacknowledged12used your $25to help acustomer/order23cancelled adropship PO, inorder to ship instock items fromFS instead28won aKahoot!10received acall for anorder inCanada15got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18customer called inabout receiving anincorrect/damageditem30have lessthan four"Orders onHold"2sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer17answeredmore than60+ calls onone day19charged acustomer toreship apackage27dealt with anorder with asafety vestother thanyellow/orange26responded toover 35 emailsthroughThunderbird11processedan orderover 1k3helped outa fellowCSR25

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. notified customer of a BO 8
  2. had a call last more than one hour 14
  3. dealt with an order with a Cowboy Hard Hat 5
  4. customer called in about an order > 30 days 24
  5. post a tip for everyone in the "FullSource" Trillian chat 9
  6. processed two quotes in one day 6
  7. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  8. shipped an order using a customers UPS acct 22
  9. spoke with a customer with the letter "V" in their name 16
  10. customer requested a return label that we discounted from their refund 29
  11. took three orders off hold in a day 4
  12. customer requesting "freeship" 1
  13. 90%+ call percentage on one day 20
  14. vendor unable to locate PO even though it was acknowledged 12
  15. used your $25 to help a customer/order 23
  16. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  17. won a Kahoot! 10
  18. received a call for an order in Canada 15
  19. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  20. customer called in about receiving an incorrect/damaged item 30
  21. have less than four "Orders on Hold" 2
  22. sent a sales customer to Mylin/Dustin 7
  23. defused a frustrated/irate customer 17
  24. answered more than 60+ calls on one day 19
  25. charged a customer to reship a package 27
  26. dealt with an order with a safety vest other than yellow/orange 26
  27. responded to over 35 emails through Thunderbird 11
  28. processed an order over 1k 3
  29. helped out a fellow CSR 25