helped outa fellowCSR25had a calllast morethan onehour14charged acustomer toreship apackage27shipped anorder using acustomersUPS acct22spoke with acustomer withthe letter "V"in their name1690%+ callpercentageon one day20dealt with anorder with aCowboyHard Hat5stayed past4:50 pm/6:00pm due to acustomer onthe line21responded toover 35 emailsthroughThunderbird11customer called inabout receiving anincorrect/damageditem30answeredmore than60+ calls onone day19got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18won aKahoot!10cancelled adropship PO, inorder to ship instock items fromFS instead28have lessthan four"Orders onHold"2received acall for anorder inCanada15processedtwo quotesin one day6vendor unable tolocate PO eventhough it wasacknowledged12customer calledin about anorder > 30 days24processedan orderover 1k3dealt with anorder with asafety vestother thanyellow/orange26defused afrustrated/iratecustomer17notifiedcustomerof a BO8used your $25to help acustomer/order23customerrequested a returnlabel that wediscounted fromtheir refund29sent a salescustomer toMylin/Dustin7customerrequesting"freeship"1took threeorders offhold in a day4post a tip foreveryone in the"FullSource"Trillian chat9helped outa fellowCSR25had a calllast morethan onehour14charged acustomer toreship apackage27shipped anorder using acustomersUPS acct22spoke with acustomer withthe letter "V"in their name1690%+ callpercentageon one day20dealt with anorder with aCowboyHard Hat5stayed past4:50 pm/6:00pm due to acustomer onthe line21responded toover 35 emailsthroughThunderbird11customer called inabout receiving anincorrect/damageditem30answeredmore than60+ calls onone day19got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18won aKahoot!10cancelled adropship PO, inorder to ship instock items fromFS instead28have lessthan four"Orders onHold"2received acall for anorder inCanada15processedtwo quotesin one day6vendor unable tolocate PO eventhough it wasacknowledged12customer calledin about anorder > 30 days24processedan orderover 1k3dealt with anorder with asafety vestother thanyellow/orange26defused afrustrated/iratecustomer17notifiedcustomerof a BO8used your $25to help acustomer/order23customerrequested a returnlabel that wediscounted fromtheir refund29sent a salescustomer toMylin/Dustin7customerrequesting"freeship"1took threeorders offhold in a day4post a tip foreveryone in the"FullSource"Trillian chat9

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. helped out a fellow CSR 25
  2. had a call last more than one hour 14
  3. charged a customer to reship a package 27
  4. shipped an order using a customers UPS acct 22
  5. spoke with a customer with the letter "V" in their name 16
  6. 90%+ call percentage on one day 20
  7. dealt with an order with a Cowboy Hard Hat 5
  8. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  9. responded to over 35 emails through Thunderbird 11
  10. customer called in about receiving an incorrect/damaged item 30
  11. answered more than 60+ calls on one day 19
  12. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  13. won a Kahoot! 10
  14. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  15. have less than four "Orders on Hold" 2
  16. received a call for an order in Canada 15
  17. processed two quotes in one day 6
  18. vendor unable to locate PO even though it was acknowledged 12
  19. customer called in about an order > 30 days 24
  20. processed an order over 1k 3
  21. dealt with an order with a safety vest other than yellow/orange 26
  22. defused a frustrated/irate customer 17
  23. notified customer of a BO 8
  24. used your $25 to help a customer/order 23
  25. customer requested a return label that we discounted from their refund 29
  26. sent a sales customer to Mylin/Dustin 7
  27. customer requesting "freeship" 1
  28. took three orders off hold in a day 4
  29. post a tip for everyone in the "FullSource" Trillian chat 9