sent a salescustomer toMylin/Dustin7have lessthan four"Orders onHold"2received acall for anorder inCanada15took threeorders offhold in a day4helped outa fellowCSR25cancelled adropship PO, inorder to ship instock items fromFS instead28processedan orderover 1k3dealt with anorder with asafety vestother thanyellow/orange26customer called inabout receiving anincorrect/damageditem30defused afrustrated/iratecustomer17post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6customerrequested a returnlabel that wediscounted fromtheir refund29won aKahoot!1090%+ callpercentageon one day20vendor unable tolocate PO eventhough it wasacknowledged12responded toover 35 emailsthroughThunderbird11answeredmore than60+ calls onone day19had a calllast morethan onehour14stayed past4:50 pm/6:00pm due to acustomer onthe line21customerrequesting"freeship"1spoke with acustomer withthe letter "V"in their name16notifiedcustomerof a BO8shipped anorder using acustomersUPS acct22customer calledin about anorder > 30 days24charged acustomer toreship apackage27used your $25to help acustomer/order23got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18dealt with anorder with aCowboyHard Hat5sent a salescustomer toMylin/Dustin7have lessthan four"Orders onHold"2received acall for anorder inCanada15took threeorders offhold in a day4helped outa fellowCSR25cancelled adropship PO, inorder to ship instock items fromFS instead28processedan orderover 1k3dealt with anorder with asafety vestother thanyellow/orange26customer called inabout receiving anincorrect/damageditem30defused afrustrated/iratecustomer17post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6customerrequested a returnlabel that wediscounted fromtheir refund29won aKahoot!1090%+ callpercentageon one day20vendor unable tolocate PO eventhough it wasacknowledged12responded toover 35 emailsthroughThunderbird11answeredmore than60+ calls onone day19had a calllast morethan onehour14stayed past4:50 pm/6:00pm due to acustomer onthe line21customerrequesting"freeship"1spoke with acustomer withthe letter "V"in their name16notifiedcustomerof a BO8shipped anorder using acustomersUPS acct22customer calledin about anorder > 30 days24charged acustomer toreship apackage27used your $25to help acustomer/order23got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18dealt with anorder with aCowboyHard Hat5

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sent a sales customer to Mylin/Dustin 7
  2. have less than four "Orders on Hold" 2
  3. received a call for an order in Canada 15
  4. took three orders off hold in a day 4
  5. helped out a fellow CSR 25
  6. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  7. processed an order over 1k 3
  8. dealt with an order with a safety vest other than yellow/orange 26
  9. customer called in about receiving an incorrect/damaged item 30
  10. defused a frustrated/irate customer 17
  11. post a tip for everyone in the "FullSource" Trillian chat 9
  12. processed two quotes in one day 6
  13. customer requested a return label that we discounted from their refund 29
  14. won a Kahoot! 10
  15. 90%+ call percentage on one day 20
  16. vendor unable to locate PO even though it was acknowledged 12
  17. responded to over 35 emails through Thunderbird 11
  18. answered more than 60+ calls on one day 19
  19. had a call last more than one hour 14
  20. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  21. customer requesting "freeship" 1
  22. spoke with a customer with the letter "V" in their name 16
  23. notified customer of a BO 8
  24. shipped an order using a customers UPS acct 22
  25. customer called in about an order > 30 days 24
  26. charged a customer to reship a package 27
  27. used your $25 to help a customer/order 23
  28. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  29. dealt with an order with a Cowboy Hard Hat 5