processedan orderover 1k3had a calllast morethan onehour14responded toover 35 emailsthroughThunderbird11customerrequesting"freeship"1helped outa fellowCSR25took threeorders offhold in a day4cancelled adropship PO, inorder to ship instock items fromFS instead2890%+ callpercentageon one day20notifiedcustomerof a BO8shipped anorder using acustomersUPS acct22processedtwo quotesin one day6received acall for anorder inCanada15customerrequested a returnlabel that wediscounted fromtheir refund29spoke with acustomer withthe letter "V"in their name16post a tip foreveryone in the"FullSource"Trillian chat9charged acustomer toreship apackage27got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer17customer calledin about anorder > 30 days24have lessthan four"Orders onHold"2won aKahoot!10dealt with anorder with aCowboyHard Hat5used your $25to help acustomer/order23answeredmore than60+ calls onone day19vendor unable tolocate PO eventhough it wasacknowledged12customer called inabout receiving anincorrect/damageditem30dealt with anorder with asafety vestother thanyellow/orange26stayed past4:50 pm/6:00pm due to acustomer onthe line21processedan orderover 1k3had a calllast morethan onehour14responded toover 35 emailsthroughThunderbird11customerrequesting"freeship"1helped outa fellowCSR25took threeorders offhold in a day4cancelled adropship PO, inorder to ship instock items fromFS instead2890%+ callpercentageon one day20notifiedcustomerof a BO8shipped anorder using acustomersUPS acct22processedtwo quotesin one day6received acall for anorder inCanada15customerrequested a returnlabel that wediscounted fromtheir refund29spoke with acustomer withthe letter "V"in their name16post a tip foreveryone in the"FullSource"Trillian chat9charged acustomer toreship apackage27got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer17customer calledin about anorder > 30 days24have lessthan four"Orders onHold"2won aKahoot!10dealt with anorder with aCowboyHard Hat5used your $25to help acustomer/order23answeredmore than60+ calls onone day19vendor unable tolocate PO eventhough it wasacknowledged12customer called inabout receiving anincorrect/damageditem30dealt with anorder with asafety vestother thanyellow/orange26stayed past4:50 pm/6:00pm due to acustomer onthe line21

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed an order over 1k 3
  2. had a call last more than one hour 14
  3. responded to over 35 emails through Thunderbird 11
  4. customer requesting "freeship" 1
  5. helped out a fellow CSR 25
  6. took three orders off hold in a day 4
  7. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  8. 90%+ call percentage on one day 20
  9. notified customer of a BO 8
  10. shipped an order using a customers UPS acct 22
  11. processed two quotes in one day 6
  12. received a call for an order in Canada 15
  13. customer requested a return label that we discounted from their refund 29
  14. spoke with a customer with the letter "V" in their name 16
  15. post a tip for everyone in the "FullSource" Trillian chat 9
  16. charged a customer to reship a package 27
  17. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  18. sent a sales customer to Mylin/Dustin 7
  19. defused a frustrated/irate customer 17
  20. customer called in about an order > 30 days 24
  21. have less than four "Orders on Hold" 2
  22. won a Kahoot! 10
  23. dealt with an order with a Cowboy Hard Hat 5
  24. used your $25 to help a customer/order 23
  25. answered more than 60+ calls on one day 19
  26. vendor unable to locate PO even though it was acknowledged 12
  27. customer called in about receiving an incorrect/damaged item 30
  28. dealt with an order with a safety vest other than yellow/orange 26
  29. stayed past 4:50 pm/6:00 pm due to a customer on the line 21