(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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vendor unable to locate PO even though it was acknowledged
12
received a call for an order in Canada
15
customer called in about an order > 30 days
24
defused a frustrated/irate customer
17
helped out a fellow CSR
25
used your $25 to help a customer/order
23
spoke with a customer with the letter "V" in their name
16
cancelled a dropship PO, in order to ship in stock items from FS instead
28
won a Kahoot!
10
dealt with an order with a Cowboy Hard Hat
5
responded to over 35 emails through Thunderbird
11
processed two quotes in one day
6
processed an order over 1k
3
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
shipped an order using a customers UPS acct
22
notified customer of a BO
8
have less than four "Orders on Hold"
2
customer called in about receiving an incorrect/damaged item
30
sent a sales customer to Mylin/Dustin
7
customer requesting "freeship"
1
answered more than 60+ calls on one day
19
had a call last more than one hour
14
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
18
dealt with an
order with a
safety vest
other than
yellow/orange
26
customer requested a return label that we discounted from their refund
29
charged a customer to reship a package
27
took three orders off hold in a day
4
90%+ call percentage on one day
20
post a tip for everyone in the "FullSource"
Trillian chat
9
