shipped anorder using acustomersUPS acct22used your $25to help acustomer/order23customerrequesting"freeship"1got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18helped outa fellowCSR25dealt with anorder with asafety vestother thanyellow/orange26responded toover 35 emailsthroughThunderbird11spoke with acustomer withthe letter "V"in their name16sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer1790%+ callpercentageon one day20received acall for anorder inCanada15customerrequested a returnlabel that wediscounted fromtheir refund29stayed past4:50 pm/6:00pm due to acustomer onthe line21cancelled adropship PO, inorder to ship instock items fromFS instead28answeredmore than60+ calls onone day19took threeorders offhold in a day4vendor unable tolocate PO eventhough it wasacknowledged12customer calledin about anorder > 30 days24charged acustomer toreship apackage27post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6have lessthan four"Orders onHold"2customer called inabout receiving anincorrect/damageditem30won aKahoot!10notifiedcustomerof a BO8dealt with anorder with aCowboyHard Hat5processedan orderover 1k3had a calllast morethan onehour14shipped anorder using acustomersUPS acct22used your $25to help acustomer/order23customerrequesting"freeship"1got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.18helped outa fellowCSR25dealt with anorder with asafety vestother thanyellow/orange26responded toover 35 emailsthroughThunderbird11spoke with acustomer withthe letter "V"in their name16sent a salescustomer toMylin/Dustin7defused afrustrated/iratecustomer1790%+ callpercentageon one day20received acall for anorder inCanada15customerrequested a returnlabel that wediscounted fromtheir refund29stayed past4:50 pm/6:00pm due to acustomer onthe line21cancelled adropship PO, inorder to ship instock items fromFS instead28answeredmore than60+ calls onone day19took threeorders offhold in a day4vendor unable tolocate PO eventhough it wasacknowledged12customer calledin about anorder > 30 days24charged acustomer toreship apackage27post a tip foreveryone in the"FullSource"Trillian chat9processedtwo quotesin one day6have lessthan four"Orders onHold"2customer called inabout receiving anincorrect/damageditem30won aKahoot!10notifiedcustomerof a BO8dealt with anorder with aCowboyHard Hat5processedan orderover 1k3had a calllast morethan onehour14

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. shipped an order using a customers UPS acct 22
  2. used your $25 to help a customer/order 23
  3. customer requesting "freeship" 1
  4. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18
  5. helped out a fellow CSR 25
  6. dealt with an order with a safety vest other than yellow/orange 26
  7. responded to over 35 emails through Thunderbird 11
  8. spoke with a customer with the letter "V" in their name 16
  9. sent a sales customer to Mylin/Dustin 7
  10. defused a frustrated/irate customer 17
  11. 90%+ call percentage on one day 20
  12. received a call for an order in Canada 15
  13. customer requested a return label that we discounted from their refund 29
  14. stayed past 4:50 pm/6:00 pm due to a customer on the line 21
  15. cancelled a dropship PO, in order to ship in stock items from FS instead 28
  16. answered more than 60+ calls on one day 19
  17. took three orders off hold in a day 4
  18. vendor unable to locate PO even though it was acknowledged 12
  19. customer called in about an order > 30 days 24
  20. charged a customer to reship a package 27
  21. post a tip for everyone in the "FullSource" Trillian chat 9
  22. processed two quotes in one day 6
  23. have less than four "Orders on Hold" 2
  24. customer called in about receiving an incorrect/damaged item 30
  25. won a Kahoot! 10
  26. notified customer of a BO 8
  27. dealt with an order with a Cowboy Hard Hat 5
  28. processed an order over 1k 3
  29. had a call last more than one hour 14