(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer called in about an order > 30 days
24
took three orders off hold in a day
4
processed two quotes in one day
6
spoke with a customer with the letter "V" in their name
16
answered more than 60+ calls on one day
19
helped out a fellow CSR
25
had a call last more than one hour
14
charged a customer to reship a package
27
won a Kahoot!
10
customer requesting "freeship"
1
responded to over 35 emails through Thunderbird
11
dealt with an order with a Cowboy Hard Hat
5
stayed past 4:50 pm/6:00 pm due to a customer on the line
21
used your $25 to help a customer/order
23
received a call for an order in Canada
15
have less than four "Orders on Hold"
2
sent a sales customer to Mylin/Dustin
7
90%+ call percentage on one day
20
shipped an order using a customers UPS acct
22
vendor unable to locate PO even though it was acknowledged
12
dealt with an
order with a
safety vest
other than
yellow/orange
26
post a tip for everyone in the "FullSource"
Trillian chat
9
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
18
customer requested a return label that we discounted from their refund
29
notified customer of a BO
8
processed an order over 1k
3
defused a frustrated/irate customer
17
cancelled a dropship PO, in order to ship in stock items from FS instead
28
customer called in about receiving an incorrect/damaged item
30
