This bingo card has a free space and 29 words: customer requesting "freeship" 1, have less than four "Orders on Hold" 2, processed an order over 1k 3, took three orders off hold in a day 4, dealt with an order with a Cowboy Hard Hat 5, processed two quotes in one day 6, sent a sales customer to Mylin/Dustin 7, notified customer of a BO 8, post a tip for everyone in the "FullSource" Trillian chat 9, won a Kahoot! 10, responded to over 35 emails through Thunderbird 11, vendor unable to locate PO even though it was acknowledged 12, had a call last more than one hour 14, received a call for an order in Canada 15, spoke with a customer with the letter "V" in their name 16, defused a frustrated/irate customer 17, got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 18, answered more than 60+ calls on one day 19, 90%+ call percentage on one day 20, stayed past 4:50 pm/6:00 pm due to a customer on the line 21, shipped an order using a customers UPS acct 22, used your $25 to help a customer/order 23, customer called in about an order > 30 days 24, helped out a fellow CSR 25, dealt with an order with a safety vest other than yellow/orange 26, charged a customer to reship a package 27, cancelled a dropship PO, in order to ship in stock items from FS instead 28, customer requested a return label that we discounted from their refund 29 and customer called in about receiving an incorrect/damaged item 30.
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