(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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processed an order over 1k
26
cancelled a dropship PO, in order to ship in stock items from FS instead
11
90%+ call percentage on one day
9
spoke with a customer with the letter "V" in their name
28
customer requested a return label that we discounted from their refund
2
charged a customer to reship a package
7
processed two quotes in one day
30
answered more than 60+ calls on one day
14
notified customer of a BO
22
sent a sales customer to Mylin/Dustin
5
received a call for an order in Canada
21
shipped an order using a customers UPS acct
15
stayed past 4:50 pm/6:00 pm due to a customer on the line
10
customer called in about receiving an incorrect/damaged item
17
dealt with an
order with a
safety vest
other than
yellow/orange
27
had a call last more than one hour
4
defused a frustrated/irate customer
3
customer requesting "freeship"
16
responded to over 35 emails through Thunderbird
8
used your $25 to help a customer/order
23
helped out a fellow CSR
1
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
29
customer called in about an order > 30 days
20
dealt with an order with a Cowboy Hard Hat
18
won a Kahoot!
25
post a tip for everyone in the "FullSource"
Trillian chat
12
took three orders off hold in a day
6
vendor unable to locate PO even though it was acknowledged
19
