processedan orderover 1k26got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29answeredmore than60+ calls onone day14won aKahoot!25received acall for anorder inCanada2190%+ callpercentageon one day9used your $25to help acustomer/order23notifiedcustomerof a BO22took threeorders offhold in a day6sent a salescustomer toMylin/Dustin5customerrequesting"freeship"16defused afrustrated/iratecustomer3spoke with acustomer withthe letter "V"in their name28customer called inabout receiving anincorrect/damageditem17stayed past4:50 pm/6:00pm due to acustomer onthe line10shipped anorder using acustomersUPS acct15charged acustomer toreship apackage7cancelled adropship PO, inorder to ship instock items fromFS instead11post a tip foreveryone in the"FullSource"Trillian chat12helped outa fellowCSR1customer calledin about anorder > 30 days20responded toover 35 emailsthroughThunderbird8dealt with anorder with aCowboyHard Hat18processedtwo quotesin one day30dealt with anorder with asafety vestother thanyellow/orange27had a calllast morethan onehour4vendor unable tolocate PO eventhough it wasacknowledged19customerrequested a returnlabel that wediscounted fromtheir refund2have lessthan four"Orders onHold"24processedan orderover 1k26got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29answeredmore than60+ calls onone day14won aKahoot!25received acall for anorder inCanada2190%+ callpercentageon one day9used your $25to help acustomer/order23notifiedcustomerof a BO22took threeorders offhold in a day6sent a salescustomer toMylin/Dustin5customerrequesting"freeship"16defused afrustrated/iratecustomer3spoke with acustomer withthe letter "V"in their name28customer called inabout receiving anincorrect/damageditem17stayed past4:50 pm/6:00pm due to acustomer onthe line10shipped anorder using acustomersUPS acct15charged acustomer toreship apackage7cancelled adropship PO, inorder to ship instock items fromFS instead11post a tip foreveryone in the"FullSource"Trillian chat12helped outa fellowCSR1customer calledin about anorder > 30 days20responded toover 35 emailsthroughThunderbird8dealt with anorder with aCowboyHard Hat18processedtwo quotesin one day30dealt with anorder with asafety vestother thanyellow/orange27had a calllast morethan onehour4vendor unable tolocate PO eventhough it wasacknowledged19customerrequested a returnlabel that wediscounted fromtheir refund2have lessthan four"Orders onHold"24

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed an order over 1k 26
  2. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 29
  3. answered more than 60+ calls on one day 14
  4. won a Kahoot! 25
  5. received a call for an order in Canada 21
  6. 90%+ call percentage on one day 9
  7. used your $25 to help a customer/order 23
  8. notified customer of a BO 22
  9. took three orders off hold in a day 6
  10. sent a sales customer to Mylin/Dustin 5
  11. customer requesting "freeship" 16
  12. defused a frustrated/irate customer 3
  13. spoke with a customer with the letter "V" in their name 28
  14. customer called in about receiving an incorrect/damaged item 17
  15. stayed past 4:50 pm/6:00 pm due to a customer on the line 10
  16. shipped an order using a customers UPS acct 15
  17. charged a customer to reship a package 7
  18. cancelled a dropship PO, in order to ship in stock items from FS instead 11
  19. post a tip for everyone in the "FullSource" Trillian chat 12
  20. helped out a fellow CSR 1
  21. customer called in about an order > 30 days 20
  22. responded to over 35 emails through Thunderbird 8
  23. dealt with an order with a Cowboy Hard Hat 18
  24. processed two quotes in one day 30
  25. dealt with an order with a safety vest other than yellow/orange 27
  26. had a call last more than one hour 4
  27. vendor unable to locate PO even though it was acknowledged 19
  28. customer requested a return label that we discounted from their refund 2
  29. have less than four "Orders on Hold" 24