dealt with anorder with asafety vestother thanyellow/orange2790%+ callpercentageon one day9won aKahoot!25defused afrustrated/iratecustomer3stayed past4:50 pm/6:00pm due to acustomer onthe line10charged acustomer toreship apackage7responded toover 35 emailsthroughThunderbird8took threeorders offhold in a day6dealt with anorder with aCowboyHard Hat18post a tip foreveryone in the"FullSource"Trillian chat12have lessthan four"Orders onHold"24vendor unable tolocate PO eventhough it wasacknowledged19spoke with acustomer withthe letter "V"in their name28had a calllast morethan onehour4customerrequesting"freeship"16processedan orderover 1k26customer called inabout receiving anincorrect/damageditem17sent a salescustomer toMylin/Dustin5got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29shipped anorder using acustomersUPS acct15cancelled adropship PO, inorder to ship instock items fromFS instead11notifiedcustomerof a BO22helped outa fellowCSR1processedtwo quotesin one day30answeredmore than60+ calls onone day14used your $25to help acustomer/order23customerrequested a returnlabel that wediscounted fromtheir refund2customer calledin about anorder > 30 days20received acall for anorder inCanada21dealt with anorder with asafety vestother thanyellow/orange2790%+ callpercentageon one day9won aKahoot!25defused afrustrated/iratecustomer3stayed past4:50 pm/6:00pm due to acustomer onthe line10charged acustomer toreship apackage7responded toover 35 emailsthroughThunderbird8took threeorders offhold in a day6dealt with anorder with aCowboyHard Hat18post a tip foreveryone in the"FullSource"Trillian chat12have lessthan four"Orders onHold"24vendor unable tolocate PO eventhough it wasacknowledged19spoke with acustomer withthe letter "V"in their name28had a calllast morethan onehour4customerrequesting"freeship"16processedan orderover 1k26customer called inabout receiving anincorrect/damageditem17sent a salescustomer toMylin/Dustin5got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29shipped anorder using acustomersUPS acct15cancelled adropship PO, inorder to ship instock items fromFS instead11notifiedcustomerof a BO22helped outa fellowCSR1processedtwo quotesin one day30answeredmore than60+ calls onone day14used your $25to help acustomer/order23customerrequested a returnlabel that wediscounted fromtheir refund2customer calledin about anorder > 30 days20received acall for anorder inCanada21

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. dealt with an order with a safety vest other than yellow/orange 27
  2. 90%+ call percentage on one day 9
  3. won a Kahoot! 25
  4. defused a frustrated/irate customer 3
  5. stayed past 4:50 pm/6:00 pm due to a customer on the line 10
  6. charged a customer to reship a package 7
  7. responded to over 35 emails through Thunderbird 8
  8. took three orders off hold in a day 6
  9. dealt with an order with a Cowboy Hard Hat 18
  10. post a tip for everyone in the "FullSource" Trillian chat 12
  11. have less than four "Orders on Hold" 24
  12. vendor unable to locate PO even though it was acknowledged 19
  13. spoke with a customer with the letter "V" in their name 28
  14. had a call last more than one hour 4
  15. customer requesting "freeship" 16
  16. processed an order over 1k 26
  17. customer called in about receiving an incorrect/damaged item 17
  18. sent a sales customer to Mylin/Dustin 5
  19. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 29
  20. shipped an order using a customers UPS acct 15
  21. cancelled a dropship PO, in order to ship in stock items from FS instead 11
  22. notified customer of a BO 22
  23. helped out a fellow CSR 1
  24. processed two quotes in one day 30
  25. answered more than 60+ calls on one day 14
  26. used your $25 to help a customer/order 23
  27. customer requested a return label that we discounted from their refund 2
  28. customer called in about an order > 30 days 20
  29. received a call for an order in Canada 21