had a calllast morethan onehour4responded toover 35 emailsthroughThunderbird8got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29answeredmore than60+ calls onone day14cancelled adropship PO, inorder to ship instock items fromFS instead11dealt with anorder with aCowboyHard Hat18stayed past4:50 pm/6:00pm due to acustomer onthe line10customerrequesting"freeship"16took threeorders offhold in a day6spoke with acustomer withthe letter "V"in their name28have lessthan four"Orders onHold"24used your $25to help acustomer/order23sent a salescustomer toMylin/Dustin5dealt with anorder with asafety vestother thanyellow/orange27won aKahoot!25charged acustomer toreship apackage790%+ callpercentageon one day9defused afrustrated/iratecustomer3processedan orderover 1k26notifiedcustomerof a BO22customer calledin about anorder > 30 days20shipped anorder using acustomersUPS acct15customerrequested a returnlabel that wediscounted fromtheir refund2customer called inabout receiving anincorrect/damageditem17vendor unable tolocate PO eventhough it wasacknowledged19processedtwo quotesin one day30helped outa fellowCSR1post a tip foreveryone in the"FullSource"Trillian chat12received acall for anorder inCanada21had a calllast morethan onehour4responded toover 35 emailsthroughThunderbird8got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29answeredmore than60+ calls onone day14cancelled adropship PO, inorder to ship instock items fromFS instead11dealt with anorder with aCowboyHard Hat18stayed past4:50 pm/6:00pm due to acustomer onthe line10customerrequesting"freeship"16took threeorders offhold in a day6spoke with acustomer withthe letter "V"in their name28have lessthan four"Orders onHold"24used your $25to help acustomer/order23sent a salescustomer toMylin/Dustin5dealt with anorder with asafety vestother thanyellow/orange27won aKahoot!25charged acustomer toreship apackage790%+ callpercentageon one day9defused afrustrated/iratecustomer3processedan orderover 1k26notifiedcustomerof a BO22customer calledin about anorder > 30 days20shipped anorder using acustomersUPS acct15customerrequested a returnlabel that wediscounted fromtheir refund2customer called inabout receiving anincorrect/damageditem17vendor unable tolocate PO eventhough it wasacknowledged19processedtwo quotesin one day30helped outa fellowCSR1post a tip foreveryone in the"FullSource"Trillian chat12received acall for anorder inCanada21

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. had a call last more than one hour 4
  2. responded to over 35 emails through Thunderbird 8
  3. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 29
  4. answered more than 60+ calls on one day 14
  5. cancelled a dropship PO, in order to ship in stock items from FS instead 11
  6. dealt with an order with a Cowboy Hard Hat 18
  7. stayed past 4:50 pm/6:00 pm due to a customer on the line 10
  8. customer requesting "freeship" 16
  9. took three orders off hold in a day 6
  10. spoke with a customer with the letter "V" in their name 28
  11. have less than four "Orders on Hold" 24
  12. used your $25 to help a customer/order 23
  13. sent a sales customer to Mylin/Dustin 5
  14. dealt with an order with a safety vest other than yellow/orange 27
  15. won a Kahoot! 25
  16. charged a customer to reship a package 7
  17. 90%+ call percentage on one day 9
  18. defused a frustrated/irate customer 3
  19. processed an order over 1k 26
  20. notified customer of a BO 22
  21. customer called in about an order > 30 days 20
  22. shipped an order using a customers UPS acct 15
  23. customer requested a return label that we discounted from their refund 2
  24. customer called in about receiving an incorrect/damaged item 17
  25. vendor unable to locate PO even though it was acknowledged 19
  26. processed two quotes in one day 30
  27. helped out a fellow CSR 1
  28. post a tip for everyone in the "FullSource" Trillian chat 12
  29. received a call for an order in Canada 21