won aKahoot!25responded toover 35 emailsthroughThunderbird8customer called inabout receiving anincorrect/damageditem17took threeorders offhold in a day6got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29defused afrustrated/iratecustomer3processedtwo quotesin one day30customerrequested a returnlabel that wediscounted fromtheir refund2cancelled adropship PO, inorder to ship instock items fromFS instead11customerrequesting"freeship"16received acall for anorder inCanada2190%+ callpercentageon one day9processedan orderover 1k26dealt with anorder with asafety vestother thanyellow/orange27answeredmore than60+ calls onone day14spoke with acustomer withthe letter "V"in their name28notifiedcustomerof a BO22dealt with anorder with aCowboyHard Hat18had a calllast morethan onehour4have lessthan four"Orders onHold"24used your $25to help acustomer/order23sent a salescustomer toMylin/Dustin5post a tip foreveryone in the"FullSource"Trillian chat12vendor unable tolocate PO eventhough it wasacknowledged19shipped anorder using acustomersUPS acct15helped outa fellowCSR1customer calledin about anorder > 30 days20charged acustomer toreship apackage7stayed past4:50 pm/6:00pm due to acustomer onthe line10won aKahoot!25responded toover 35 emailsthroughThunderbird8customer called inabout receiving anincorrect/damageditem17took threeorders offhold in a day6got an updatedprocessing/shippinglead time from avendor. requested toupdate cheat sheet.29defused afrustrated/iratecustomer3processedtwo quotesin one day30customerrequested a returnlabel that wediscounted fromtheir refund2cancelled adropship PO, inorder to ship instock items fromFS instead11customerrequesting"freeship"16received acall for anorder inCanada2190%+ callpercentageon one day9processedan orderover 1k26dealt with anorder with asafety vestother thanyellow/orange27answeredmore than60+ calls onone day14spoke with acustomer withthe letter "V"in their name28notifiedcustomerof a BO22dealt with anorder with aCowboyHard Hat18had a calllast morethan onehour4have lessthan four"Orders onHold"24used your $25to help acustomer/order23sent a salescustomer toMylin/Dustin5post a tip foreveryone in the"FullSource"Trillian chat12vendor unable tolocate PO eventhough it wasacknowledged19shipped anorder using acustomersUPS acct15helped outa fellowCSR1customer calledin about anorder > 30 days20charged acustomer toreship apackage7stayed past4:50 pm/6:00pm due to acustomer onthe line10

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. won a Kahoot! 25
  2. responded to over 35 emails through Thunderbird 8
  3. customer called in about receiving an incorrect/damaged item 17
  4. took three orders off hold in a day 6
  5. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 29
  6. defused a frustrated/irate customer 3
  7. processed two quotes in one day 30
  8. customer requested a return label that we discounted from their refund 2
  9. cancelled a dropship PO, in order to ship in stock items from FS instead 11
  10. customer requesting "freeship" 16
  11. received a call for an order in Canada 21
  12. 90%+ call percentage on one day 9
  13. processed an order over 1k 26
  14. dealt with an order with a safety vest other than yellow/orange 27
  15. answered more than 60+ calls on one day 14
  16. spoke with a customer with the letter "V" in their name 28
  17. notified customer of a BO 22
  18. dealt with an order with a Cowboy Hard Hat 18
  19. had a call last more than one hour 4
  20. have less than four "Orders on Hold" 24
  21. used your $25 to help a customer/order 23
  22. sent a sales customer to Mylin/Dustin 5
  23. post a tip for everyone in the "FullSource" Trillian chat 12
  24. vendor unable to locate PO even though it was acknowledged 19
  25. shipped an order using a customers UPS acct 15
  26. helped out a fellow CSR 1
  27. customer called in about an order > 30 days 20
  28. charged a customer to reship a package 7
  29. stayed past 4:50 pm/6:00 pm due to a customer on the line 10