(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer called in about receiving an incorrect/damaged item
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customer requesting "freeship"
16
answered more than 60+ calls on one day
14
defused a frustrated/irate customer
3
used your $25 to help a customer/order
23
customer called in about an order > 30 days
20
vendor unable to locate PO even though it was acknowledged
19
helped out a fellow CSR
1
shipped an order using a customers UPS acct
15
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
29
processed two quotes in one day
30
had a call last more than one hour
4
dealt with an order with a Cowboy Hard Hat
18
spoke with a customer with the letter "V" in their name
28
post a tip for everyone in the "FullSource"
Trillian chat
12
took three orders off hold in a day
6
charged a customer to reship a package
7
customer requested a return label that we discounted from their refund
2
dealt with an
order with a
safety vest
other than
yellow/orange
27
notified customer of a BO
22
processed an order over 1k
26
received a call for an order in Canada
21
90%+ call percentage on one day
9
sent a sales customer to Mylin/Dustin
5
stayed past 4:50 pm/6:00 pm due to a customer on the line
10
responded to over 35 emails through Thunderbird
8
won a Kahoot!
25
cancelled a dropship PO, in order to ship in stock items from FS instead
11
