(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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vendor unable to locate PO even though it was acknowledged
19
customer called in about an order > 30 days
20
90%+ call percentage on one day
9
responded to over 35 emails through Thunderbird
8
helped out a fellow CSR
1
spoke with a customer with the letter "V" in their name
28
post a tip for everyone in the "FullSource"
Trillian chat
12
customer called in about receiving an incorrect/damaged item
17
defused a frustrated/irate customer
3
took three orders off hold in a day
6
have less than four "Orders on Hold"
24
customer requested a return label that we discounted from their refund
2
processed an order over 1k
26
cancelled a dropship PO, in order to ship in stock items from FS instead
11
won a Kahoot!
25
dealt with an order with a Cowboy Hard Hat
18
dealt with an
order with a
safety vest
other than
yellow/orange
27
had a call last more than one hour
4
used your $25 to help a customer/order
23
charged a customer to reship a package
7
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
29
sent a sales customer to Mylin/Dustin
5
customer requesting "freeship"
16
answered more than 60+ calls on one day
14
stayed past 4:50 pm/6:00 pm due to a customer on the line
10
