(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer called in about receiving an incorrect/damaged item
17
cancelled a dropship PO, in order to ship in stock items from FS instead
11
have less than four "Orders on Hold"
24
took three orders off hold in a day
6
responded to over 35 emails through Thunderbird
8
spoke with a customer with the letter "V" in their name
28
customer called in about an order > 30 days
20
post a tip for everyone in the "FullSource"
Trillian chat
12
dealt with an
order with a
safety vest
other than
yellow/orange
27
notified customer of a BO
22
shipped an order using a customers UPS acct
15
used your $25 to help a customer/order
23
had a call last more than one hour
4
vendor unable to locate PO even though it was acknowledged
19
processed an order over 1k
26
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
29
customer requesting "freeship"
16
charged a customer to reship a package
7
processed two quotes in one day
30
90%+ call percentage on one day
9
received a call for an order in Canada
21
sent a sales customer to Mylin/Dustin
5
helped out a fellow CSR
1
dealt with an order with a Cowboy Hard Hat
18
stayed past 4:50 pm/6:00 pm due to a customer on the line
10
defused a frustrated/irate customer
3
answered more than 60+ calls on one day
14
won a Kahoot!
25
customer requested a return label that we discounted from their refund
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