(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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took three orders off hold in a day
6
helped out a fellow CSR
1
vendor unable to locate PO even though it was acknowledged
19
charged a customer to reship a package
7
post a tip for everyone in the "FullSource"
Trillian chat
12
cancelled a dropship PO, in order to ship in stock items from FS instead
11
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
29
processed two quotes in one day
30
shipped an order using a customers UPS acct
15
won a Kahoot!
25
customer requested a return label that we discounted from their refund
2
have less than four "Orders on Hold"
24
customer called in about receiving an incorrect/damaged item
17
had a call last more than one hour
4
90%+ call percentage on one day
9
received a call for an order in Canada
21
processed an order over 1k
26
customer called in about an order > 30 days
20
used your $25 to help a customer/order
23
defused a frustrated/irate customer
3
dealt with an
order with a
safety vest
other than
yellow/orange
27
responded to over 35 emails through Thunderbird
8
stayed past 4:50 pm/6:00 pm due to a customer on the line
10
answered more than 60+ calls on one day
14
spoke with a customer with the letter "V" in their name
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