This bingo card has a free space and 29 words: helped out a fellow CSR 1, customer requested a return label that we discounted from their refund 2, defused a frustrated/irate customer 3, had a call last more than one hour 4, sent a sales customer to Mylin/Dustin 5, took three orders off hold in a day 6, charged a customer to reship a package 7, responded to over 35 emails through Thunderbird 8, 90%+ call percentage on one day 9, stayed past 4:50 pm/6:00 pm due to a customer on the line 10, cancelled a dropship PO, in order to ship in stock items from FS instead 11, post a tip for everyone in the "FullSource" Trillian chat 12, answered more than 60+ calls on one day 14, shipped an order using a customers UPS acct 15, customer requesting "freeship" 16, customer called in about receiving an incorrect/damaged item 17, dealt with an order with a Cowboy Hard Hat 18, vendor unable to locate PO even though it was acknowledged 19, customer called in about an order > 30 days 20, received a call for an order in Canada 21, notified customer of a BO 22, used your $25 to help a customer/order 23, have less than four "Orders on Hold" 24, won a Kahoot! 25, processed an order over 1k 26, dealt with an order with a safety vest other than yellow/orange 27, spoke with a customer with the letter "V" in their name 28, got an updated processing/shipping lead time from a vendor. requested to update cheat sheet. 29 and processed two quotes in one day 30.
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