(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Any time a patient tries to tell the staff how to do our job
When they pull down their mask to speak
Comes in for an appointment offered by Phreesia but never confirmed
"I arrived before them, why were they taken back first" (they're seeing a different provider)
Didn't bring their insurance card or ID
Throws a tantrum over having to wear a mask
Doesn't know the name of or doesn't try to pronounce the provider's name
Tries to refuse a virtual while they have Covid symptoms
"I had to come in person because you guys never answer the phone"
Wants to speak to the manager
Asks how behind the provider is
A Dean patient freaks out over him retiring
Personality change from check in to check out
"There were no mask signs outside"
Forgets to ask provider for refills or questions and realizes after
Arrives 40 minutes early - "Can't you just take me in early?"
Tells you their whole life story
15+ minutes late - "What do you mean I can't be seen?"
Comes into the office looking for dermatology, VIM or the lab
A patient blames you for a mistake he/she made
You ask them to give the nurse the encounter sheet and it disappears
No shows an inQuicker or appt they made the same day
Gives you no direction for follow up appt but shuts down all suggestions
