(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Yelling or swearing
I need to speak to someone in charge
Not understanding despite having it explained multiple times
Just wants to complain or vent
Bad connection or strong accent that makes communication hard
Where's my aid, doesn't meet SAP
Expects special treatment- doesn't think rules applied to them
I can't afford that or How am I suppose to pay that?
Where's my TOPS
Unauthorized parent
Crying
Another department won't take the call
I have a hold, it's the Emergency Loan indicator
Controller's sent me
Says W# or spells name crazy fast
Needs hold removed to register but its advising hold
I was told (insert anything ridiculous)
Repeat caller or customer
Blind Transfer
FAFSA rejected because student thinks they're Independent
Leonet and/or internet goes down
No school code on FAFSA
Why hasn't my aid been applied?
Background noise- child, music at max, on the road
