Needs holdremoved toregister butits advisingholdI need tospeak tosomeonein chargeI was told(insertanythingridiculous)I can't affordthat or Howam Isuppose topay that?Whyhasn't myaid beenapplied?Controller'ssent meNo schoolcode onFAFSAYelling orswearingCryingRepeatcaller orcustomerBackgroundnoise- child,music atmax, on theroadUnauthorizedparentSays W#or spellsnamecrazy fastI have ahold, it's theEmergencyLoanindicatorLeonetand/orinternetgoes downAnotherdepartmentwon't takethe callWhere'smy aid,doesn'tmeet SAPBlindTransferWhere'smyTOPSJustwants tocomplainor ventBad connectionor strongaccent thatmakescommunicationhardFAFSA rejectedbecausestudent thinksthey'reIndependentExpects specialtreatment-doesn't thinkrules applied tothemNotunderstandingdespite havingit explainedmultiple timesNeeds holdremoved toregister butits advisingholdI need tospeak tosomeonein chargeI was told(insertanythingridiculous)I can't affordthat or Howam Isuppose topay that?Whyhasn't myaid beenapplied?Controller'ssent meNo schoolcode onFAFSAYelling orswearingCryingRepeatcaller orcustomerBackgroundnoise- child,music atmax, on theroadUnauthorizedparentSays W#or spellsnamecrazy fastI have ahold, it's theEmergencyLoanindicatorLeonetand/orinternetgoes downAnotherdepartmentwon't takethe callWhere'smy aid,doesn'tmeet SAPBlindTransferWhere'smyTOPSJustwants tocomplainor ventBad connectionor strongaccent thatmakescommunicationhardFAFSA rejectedbecausestudent thinksthey'reIndependentExpects specialtreatment-doesn't thinkrules applied tothemNotunderstandingdespite havingit explainedmultiple times

Fee Payment Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs hold removed to register but its advising hold
  2. I need to speak to someone in charge
  3. I was told (insert anything ridiculous)
  4. I can't afford that or How am I suppose to pay that?
  5. Why hasn't my aid been applied?
  6. Controller's sent me
  7. No school code on FAFSA
  8. Yelling or swearing
  9. Crying
  10. Repeat caller or customer
  11. Background noise- child, music at max, on the road
  12. Unauthorized parent
  13. Says W# or spells name crazy fast
  14. I have a hold, it's the Emergency Loan indicator
  15. Leonet and/or internet goes down
  16. Another department won't take the call
  17. Where's my aid, doesn't meet SAP
  18. Blind Transfer
  19. Where's my TOPS
  20. Just wants to complain or vent
  21. Bad connection or strong accent that makes communication hard
  22. FAFSA rejected because student thinks they're Independent
  23. Expects special treatment- doesn't think rules applied to them
  24. Not understanding despite having it explained multiple times