(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Needs hold removed to register but its advising hold
I need to speak to someone in charge
I was told (insert anything ridiculous)
I can't afford that or How am I suppose to pay that?
Why hasn't my aid been applied?
Controller's sent me
No school code on FAFSA
Yelling or swearing
Crying
Repeat caller or customer
Background noise- child, music at max, on the road
Unauthorized parent
Says W# or spells name crazy fast
I have a hold, it's the Emergency Loan indicator
Leonet and/or internet goes down
Another department won't take the call
Where's my aid, doesn't meet SAP
Blind Transfer
Where's my TOPS
Just wants to complain or vent
Bad connection or strong accent that makes communication hard
FAFSA rejected because student thinks they're Independent
Expects special treatment- doesn't think rules applied to them
Not understanding despite having it explained multiple times