Where'smy aid,doesn'tmeet SAPRepeatcaller orcustomerExpects specialtreatment-doesn't thinkrules applied tothemI was told(insertanythingridiculous)Bad connectionor strongaccent thatmakescommunicationhardController'ssent meUnauthorizedparentI can't affordthat or Howam Isuppose topay that?BlindTransferJustwants tocomplainor ventWhere'smyTOPSAnotherdepartmentwon't takethe callSays W#or spellsnamecrazy fastLeonetand/orinternetgoes downNeeds holdremoved toregister butits advisingholdNotunderstandingdespite havingit explainedmultiple timesBackgroundnoise- child,music atmax, on theroadYelling orswearingCryingI need tospeak tosomeonein chargeI have ahold, it's theEmergencyLoanindicatorWhyhasn't myaid beenapplied?FAFSA rejectedbecausestudent thinksthey'reIndependentNo schoolcode onFAFSAWhere'smy aid,doesn'tmeet SAPRepeatcaller orcustomerExpects specialtreatment-doesn't thinkrules applied tothemI was told(insertanythingridiculous)Bad connectionor strongaccent thatmakescommunicationhardController'ssent meUnauthorizedparentI can't affordthat or Howam Isuppose topay that?BlindTransferJustwants tocomplainor ventWhere'smyTOPSAnotherdepartmentwon't takethe callSays W#or spellsnamecrazy fastLeonetand/orinternetgoes downNeeds holdremoved toregister butits advisingholdNotunderstandingdespite havingit explainedmultiple timesBackgroundnoise- child,music atmax, on theroadYelling orswearingCryingI need tospeak tosomeonein chargeI have ahold, it's theEmergencyLoanindicatorWhyhasn't myaid beenapplied?FAFSA rejectedbecausestudent thinksthey'reIndependentNo schoolcode onFAFSA

Fee Payment Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Where's my aid, doesn't meet SAP
  2. Repeat caller or customer
  3. Expects special treatment- doesn't think rules applied to them
  4. I was told (insert anything ridiculous)
  5. Bad connection or strong accent that makes communication hard
  6. Controller's sent me
  7. Unauthorized parent
  8. I can't afford that or How am I suppose to pay that?
  9. Blind Transfer
  10. Just wants to complain or vent
  11. Where's my TOPS
  12. Another department won't take the call
  13. Says W# or spells name crazy fast
  14. Leonet and/or internet goes down
  15. Needs hold removed to register but its advising hold
  16. Not understanding despite having it explained multiple times
  17. Background noise- child, music at max, on the road
  18. Yelling or swearing
  19. Crying
  20. I need to speak to someone in charge
  21. I have a hold, it's the Emergency Loan indicator
  22. Why hasn't my aid been applied?
  23. FAFSA rejected because student thinks they're Independent
  24. No school code on FAFSA